Retirement Living takes an unbiased approach to our reviews. We may earn money when you click a partner link. Learn More
Options HME Stair Lifts Review
4.6 Overall Rating
Bottom Line
Options HME is a locally owned stair lift company that offers wheelchair lifts, patient lifts, and stairlifts. The company focuses on providing dependable equipment to help people age in place.
Updated:
About Options HME Stair Lifts
Options HME is a locally owned stair lift company that offers wheelchair lifts, patient lifts, and stairlifts. The company focuses on providing dependable equipment to help people age in place.
Options HME Stair Lifts is a local, family-owned company that specializes in the installation and servicing of stair lifts, wheelchair lifts, and patient lifts—that’s all the company does.
The owner founded the company to provide dependable, high-quality equipment that helps people stay in their homes longer.
Each staff member is an expert on the equipment sold by the company, which partners with several manufacturers to provide the best solution for your needs.
Every stair lift installation is backed by a one-year labor warranty; after that, the company is available for hire to service your lift. Certain stairlift models also come with a lifetime warranty on motor, gears, and rail.
Options HME Stairlifts provides a free, in-home consultation. A representative will take a 3D scan of your home to determine which product will fit best or customize a solution. The price you pay is the price in the quote.
Pros
- Free in-home consultation
- One-year warranty on labor
Cons
- Custom configurations are more expensive.
Options HME Stair Lifts Services
Options HME Stair Lifts installs straight stair lifts, curved stair lifts for stairs that have a turn or landing, and outdoor stair lifts that are designed to be used in the elements. The company also provides used stair lifts and rental stair lifts for those who only need them for a short period, along with commercial accessibility solutions for businesses, churches, schools, and offices.
Each stair lift comes with safety features such as a seat belt, foot rest panels, and a swiveling seat. Certain models also include obstruction sensors. All stair lifts include a set of remotes that allow users to call the device to the top or bottom of the stairs without a rider on it.
The company is an authorized dealer of Harmar, Handicare, UP Stairlifts, and Prairie View Industries products. All lifts meet the ASME safety standards for platform lifts and stairway chairlifts.
| Edwardsville | Collinsville |
| Belleville | O’Fallon |
| Fairview Heights | Highland |
| Granite City | Wood River |
| Alton | Lebanon |
| Carlyle | Vandalia |
| Chesterfield | Florissant |
| Ladue | St. Charles |
| Creve Coeur | Overland |
| Maryland Heights | University City |
| St. Louis | Glen Carbon |
Options HME Stair Lift Costs
The average straight stair lift from Options HME Stair Lifts costs between $2,000 and $4,000, including installation. Installing curved stair lifts and outdoor stair lifts adds to the cost.
Curved stair lifts range in price from $8,000 to $15,000. Each curved stair lift is customized for the home’s steps.
Outdoor stair lifts can also be customized for curves, turns, and long or short distances, and are priced at $3,000 to $6,000 (or higher). Used stairlifts cost $2,000 to $2,700.
How to Get a Quote from Options HME Stair Lifts
The website for Options HME Stair Lifts is very informative and includes details about all the products the company sells and installs. Customers can contact the company to schedule a free in-home consultation and quote. Learn more about the quote process on the company’s blog, and read the Stair Lift Price Guide to get an idea of how much it will cost.
Options HME Stair Lifts Complaints
Options HME Stair Lifts has a five-star reputation with reviewers. Customers cited quick installations, with patient, professional, and friendly staff. Clients especially appreciated the time installers took to demonstrate how the stair lift operates and answer their questions.
Many customers were grateful for the increased accessibility in their homes and recommended the company to others looking for mobility solutions. Others said prices were reasonable, and appreciated the company’s guarantee to buy back the system if they moved out of the home or no longer needed it.
Options HME Stair Lifts FAQs
The prices on all stair chairs from Options HME Stair Lifts do include installation. Prices range from $2,000 to $15,000.
Many products installed by Options HME Stair Lifts come with a warranty on parts, ranging from one year to lifetime. The company provides a one-year warranty on labor, and after that, customers can purchase one additional year of service for a locked-in rate or pay by the hour for service when needed.
Yes. Options HME Stair Lifts sells and installs used straight stair lifts for $2,000 to $2700. Curved stair lifts are custom and are not available used.
Yes. All stair lifts for stairs with a turn, a landing or a curve are customized. Outdoor stair lifts are also customizable. Other custom features include 90 or 180 degree parking and an automatic folding rail for more clearance at the bottom of the steps.
Conclusion
Options HME Stair Lifts is a company that cares about its customers. It’s evident in the extremely informative company website, which provides detailed information about products and pricing so consumers can make informed decisions.
The company specializes only in mobility solutions, so employees are experts in the products they sell and install. The owner got his start as a delivery/service technician for a medical supply company, and started Options HME Stair Lifts to build on the satisfaction he got from helping people stay in their homes.
Online reviews about Options HME are consistently top-notch, and the company stands behind its installations with a one-year labor warranty.