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National Gold Group Review
4.5 Overall Rating
Customer Care
Pricing
Reliability
Ease of Purchase
Bottom Line
National Gold Group buys and sells gold, silver, platinum, and palladium. It maintains a $10,000 minimum investment, competitive fees, and provides ongoing account support.
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About National Gold Group
Founded in 2021, National Gold Group buys and sells precious metals. You can own these physically or include them in retirement accounts like IRAs or 401(k)s. The company requires a minimum investment of $10,000 and offers low first-year fees for new customers. To provide top-notch service, National Gold Group has offices in North Carolina, California, and Hawaii. They serve customers all over the country.
National Gold Group is a new player in the precious metals market. They offer IRA-approved gold, silver, platinum, and palladium coins and bars for direct purchase. Its founders have 25 years of combined experience in financial services and precious metals. They focus on education, transparency, and trust to shape the company. National Gold Group advisors focus on a consultative approach rather than promoting specific products. Advisors offer personalized guidance from the company’s offices in North Carolina, California, and Hawaii. They also assist customers remotely throughout the U.S.
Pros
- Ongoing, personalized customer support
- Physical offices in North Carolina, California, and Hawaii for in-person consultations
- Buys and sells IRA-approved and collectible precious metals
Cons
- Limited fee and live metal pricing information available online
- $10,000 minimum investment requirement
Gold and other precious metal IRAs are an investment and carry risk. Consumers should remain alert to claims that customers can make a lot of money in these or any investments with little risk. As with any investment, you can lose money. Past performance is not a guarantee of future performance results. Consumers should also gain a clear understanding of the fees associated with any investment before agreeing to invest.
National Gold Group Features
National Gold Group is a precious metals dealer that helps investors diversify their retirement savings and portfolios with precious metal IRAs. This strengthens their financial future. The company offers IRS-approved gold, silver, platinum, and palladium products with a $10,000 minimum precious metals investment.
National Gold Group also buys precious metals. When you decide to liquidate, representatives will assist with the company’s no-fee buyback program.
- Metals: Gold, silver, platinum, and palladium bars and coins
- Minimum investment: $10,000
- Fees: Annual account maintenance and storage costs (depending on custodian)
- Storage options: Texas Precious Metals Depository, Delaware Depository, and Brink’s Global Services
IRS regulations say IRA metals must be stored at an approved depository. However, National Gold Group also provides collectible coins that you can keep at home.
Starting a National Gold Group IRA
You can begin your precious metals IRA application online, but you must speak with a representative to finalize the setup. Once you finish the application, a National Gold Group representative will work with your current financial advisor or custodian. This helps make the IRA or 401(k) rollover process easier.

Once your account is funded, National Gold Group will help you choose specific metals to include in your IRA portfolio.
National Gold Group Costs
National Gold Group charges a $99 setup and administrative fee during the first year. However, larger investments might get partial or full fee waivers. Fee waivers generally apply only to coin investments; bar purchases may not qualify.
- One-year fee waiver: $25,000 investment
- Five-year fee waiver: $100,000 investment
Like most gold IRA companies and gold dealers, National Gold Group does not list real-time pricing online. Investors must contact a representative for current pricing and product availability.
National Gold Group Complaints
Although founded in 2021, National Gold Group’s leadership team has over 25 years of combined experience in finance and the precious metals industry. The company is committed to customer satisfaction and service. Its positive reviews show this dedication.
As of 2025, National Gold Group holds an A+ rating with the Better Business Bureau (BBB), with consistently positive customer reviews. The company also maintains a 4.8-star rating on Trustpilot and a 5-star rating on ConsumerAffairs. With a strong reputation from customer feedback, formal complaints about National Gold Group are rare.
National Gold Group Customer Support
When you open a precious metals IRA with National Gold Group, you receive ongoing support for the life of your account. Expert consultants help investors find the right metals and strategies for their goals. National Gold Group focuses on educating investors at every stage. This helps clients make smart and confident financial choices.
Representatives also help your financial advisor or custodian to make rollovers or transfers easier. If you decide to sell later, they can facilitate the company’s no-fee buyback program to help you recover the best possible value.
The company keeps its blog up to date. It covers topics like inflation, metal prices, market analysis, and regulatory updates. This helps investors make informed investing decisions.
National Gold Group FAQs
National Gold Group has a wide range of IRA-approved bullion. This includes physical gold, silver, platinum, and palladium coins and bars. You can buy them for both IRA and personal use. A snapshot of its inventory includes:
– American Gold Eagle coins
– Canadian Gold Maple Leaf coins
– American Silver Eagle proof coins
– Isle of Man Noble coins
– Canadian Palladium Maple Leaf coins
Currently, National Gold Group shares little fee information online, only listing a $99 annual maintenance charge. These fees may be waived or reduced for larger qualifying IRA deposits. Investors should check with their representatives if their depository charges extra storage fees.
While you may store non-IRA metals at home, IRA holdings must remain in an IRA-approved depository for IRS compliance and security. National Gold Group provides safe physical delivery options for investors. This way, they can hold their precious metals directly.
For IRA accounts, the IRS mandates that assets be stored in an approved depository. National Gold Group representatives can explain your storage options. These include insured and secure storage at facilities like Brink’s Global Services, the Texas Precious Metals Depository, and the Delaware Depository Service Company.
Yes, National Gold Group offers a no-fee buyback guarantee for clients who wish to sell or liquidate their holdings.
Conclusion
National Gold Group is a great choice for investors. They offer experienced consultants to help you make informed decisions about precious metal investments. The company buys and sells IRA-approved metals and provides ongoing support throughout the life of your account. National Gold Group highlights the importance of diversification. They urge investors to mix traditional assets with physical precious metals. This balance can lead to more financial stability and smarter investment decisions.
You can’t find pricing and fees online. So, you’ll need to reach out to a representative. They can give you current rates and help you set up your gold IRA.