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Boca Walk-in Tubs Review
4.5 Overall Rating
Bottom Line
Boca Walk-In Tubs is a veteran-owned company offering a line of affordable customized walk-in tubs to suit a range of consumer requirements and bathroom layouts. Those who live with mobility or health issues can safely use Boca Walk-In Tubs. These tubs are manufactured in the USA and come with a lifetime guarantee.
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About Boca Walk-In Tubs
Boca Walk-In Tubs is a veteran-owned company that specializes in affordable, customizable walk-in tubs designed to fit a variety of customer needs and bathroom layouts. The tubs are designed for individuals with mobility or health challenges, making bathing safer and more accessible. Every tub is manufactured in the USA and backed by a lifetime guarantee.
Based in Woodstock, Georgia, Boca Walk-In Tubs was founded by the husband-and-wife team of Bob (Bo) and Carol (Ca). Their commitment to quality and longevity is reflected in the company’s lifetime guarantee on every tub.
The National Council on Aging reports that falls are the leading cause of injury among seniors. To reduce this risk, Boca provides walk-in tubs nationwide that are designed to help anyone bathe safely and comfortably.
We featured Boca Walk-In Tubs in our Best Walk-In Bathtubs buyer’s guide for its wide range of features and customization options. Customers can choose from nearly limitless combinations of functionality, comfort, and safety features when customizing their tub. Boca’s tubs are designed not only to minimize slips and falls but also to provide a therapeutic, comfortable bathing experience.
Pros
- Made in the United States
- Low 2.25-inch threshold
- Fully customizable made-to-order tubs
- Made with durable, marine-grade material
- Lifetime guarantee
Cons
- No transparent pricing
Boca Walk-In Tubs Products
Each Boca Walk-In Tub is made to order and fully customizable to suit individual needs and preferences. Almost all tubs feature low thresholds of 2.25 inches, which makes it easier to get in and out of the tub safely and efficiently.
The tubs are manufactured using 90% American-made, high-quality materials. Each tub is built with marine-grade gel coat and fiberglass for durability. The walls are three times thicker than those of a standard tub and finished with a coating that resists mold, mildew, and bacteria. These features promote a healthier environment and ensure long-lasting performance.
To reinforce its commitment to quality, Boca Walk-In Tubs includes a lifetime guarantee with every purchase.
Tubs come in a variety of sizes to suit individual requirements and bathroom configurations:
| Model | Dimensions W x L x H |
|---|---|
| Diamond Elite Standard (most popular) | 30” x 51” x 36” |
| Diamond Elite Wide | 32” x 56” x 36” |
| Diamond Elite Wide and Deep | 32” x 56” x 40” |
| Diamond Elite Deep Soaker | 30” x 51” x 40” |
| Diamond Elite Two-Seater | 32” x 62” x 36” |
| Diamond Elite Petite Narrow | 26” x 51” x 36” |
| Diamond Elite Petite Short | 30” x 47” x 36” |
Standard Boca Walk-In Tub Features
All Boca Walk-In Tubs include the following standard features:
- Special faucet designed for fast filling
- Gravity-fed drain for quick emptying
- Slip-resistant material on the seat cushion and floor
- ADA-compliant seat height for accessibility
- Leakproof locking door that is easy to open while seated
- Auto-drying lines to prevent mold and bacterial growth
- Removable front panel for easy maintenance
- Choice of left- or right-hand door orientation
- Choice of a white or cream color finish
Optional Boca Walk-In Tub Features
Boca’s MICRO THERAPY® option provides gentle hydrotherapy that cleanses, hydrates, and moisturizes the skin without the need for soap or scrubbing. According to the company, this feature is especially beneficial for individuals with mobility issues and skin conditions like eczema or psoriasis.
Customers can further personalize their tub with optional features like:
- 18 soothing air jets
- 10 adjustable water jets (with flow that can be diverted from back to feet)
- Built-in bidet in the tub’s seat
- Chromatherapy with soft, soothing LED lighting
- Aromatherapy delivered through scented beads in the air system
- Heated seat and backrest
- Self-cleaning ozonator to keep the jets clean and sanitized
- Adjustable riser for a handheld showerhead
- Paneling to add extra walls or shelving around the tub
- Grab bars on the wall or tub to enhance safety
- Ultra-quiet pump and motor
- Expanded color choices, with custom color matching available
Boca Walk-In Tubs Costs
Because each tub is custom-made, Boca does not include pricing on its website. Consumers receive custom and free quotes based on the tub size and selected features.
Boca offers more financing options than many competitors do, with terms ranging from five to 12 years.
All parts and components are covered by a lifetime warranty, so repairs are included for the life of the tub. The warranty remains valid whether the tub is installed by Boca, a local contractor, or the homeowner.
How to Buy Boca Walk-In Tubs
Boca Walk-In Tubs simplifies the ordering and installation process. Getting started is as simple as calling a company representative, who can help you select the right size and features for your bathroom. Boca displays spec sheets for each tub type online, so you can measure your bathroom beforehand.
After you sign a contract, Boca schedules an installation appointment and oversees the process from start to finish.
Payment in full is due immediately after installation, unless you are using third-party financing. Late payments are subject to a 1.5% delinquency fee assessed monthly until the balance is paid off.
Boca Walk-In Tubs Complaints
Boca Walk-In Tubs has built an excellent reputation online. It holds an A+ rating and is accredited by the Better Business Bureau (BBB). Boca is also a ConsumerAffairs-accredited brand, with 4.9 stars and over 250 reviews, and a BestCompany-verified brand, with 4.8 stars and over 60 reviews, earning near-perfect scores from raters on both sites.
Although a few scattered complaints exist online, most customer reviews praise Boca and report a safe, comfortable bathing experience.
Boca Walk-In Tubs FAQs
Yes, many Boca Walk-In Tub customers experience relief from muscle and joint pain thanks to the tub’s hydrotherapy air and water jets. Regular use can also improve circulation and increase the range of motion. Additional benefits include deeper relaxation, reduced stress, and better sleep quality.
Walk-in baths require routine maintenance, but the process is simple. By following the care guides on Boca’s website, your tub can remain in great condition for many years.
Customers can cancel their order within three days of signing the sales contract at no cost or penalty. However, if a rush order has been placed and production is already underway, you are required to pay at least 33% of the purchase price. As with any contract, it’s important to review Boca’s documentation so you fully understand your obligations.
Boca recommends a 50-gallon water heater for its standard walk-in tub. For the deep soaker, wide, wide-deep, and two-seater models, a minimum 75-gallon water heater is recommended.
Yes, customers are responsible for obtaining any required permits from their local municipality. Also, Boca installers cannot perform electrical work, so you may need to hire a licensed electrician separately.
The majority of customer reviews for Boca Walk-In Tubs are positive, with many praising the tubs’ high-quality construction, comfort, and safety features. The quick-drain system and hydrotherapy options are frequently highlighted by users as standout features. Additionally, some customers value the company’s responsive customer service and the tubs’ customizable features, which help in meeting specific needs.
Conclusion
Boca Walk-In Tubs help seniors remain in their homes longer by reducing the risk of bathroom falls while also allowing aging in place. The ability to walk in and out of the tub independently allows retirees to maintain their independence and take better care of themselves. Each tub can be configured to suit virtually any bathing need or personal preference.
With a strong commitment to quality, Boca enables peace of mind by ensuring customers enjoy safe and satisfying bathing experiences for years to come.