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GetSafe Medical Alert Review
4.5 Overall Rating
Bottom Line
GetSafe medical alert systems have versatile devices that can be placed in any room of your home. The company has a wearable device but does not require customers to use one. The system is voice-controlled and lets you get help if you fall or have another emergency at any time. GetSafe medical alert systems incorporate the knowledge of home security experts and use the latest technology to keep clients secure. The systems are available in all 50 states.
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About GetSafe Medical Alert
GetSafe medical alert systems, part of the Bay Alarm Medical family, include versatile devices that can be placed in any room of your home. The company offers wearable devices, but customers are not required to use them. The system is voice-controlled, allowing you to get help if you fall or face another emergency at any time. GetSafe medical alert systems combine the expertise of home security professionals with the latest technology to keep users safe. The systems are available nationwide in all 50 states.
When choosing a medical alert system, look for flexible features that meet your specific needs, as offered by GetSafe medical alerts. GetSafe is part of the Bay Alarm family of companies, which specializes in both home security and medical alert systems. GetSafe provides one of the few medical alert systems that do not require users to wear a wristband or lanyard. Although those options are available, GetSafe primarily uses a home-based setup similar to a home security system or smart home device.
Pros
- Simple installation
- Nationwide, 24/7 monitoring from their support team
- Voice-activated, no wearable device required
- No internet or landline phone required
- 30-day risk-free trial
Cons
- Voice-activated and speaker-based systems may not be suitable for people with speech or hearing impairments
GetSafe Medical Alert Devices
GetSafe offers several medical alert devices tailored to meet different user needs. Devices range from standard wearable devices to innovative voice-activated mini-consoles.
- Base unit resembling a contemporary thermostat
- Voice-activated mini-consoles
- Wall button
- Optional wearables
- Mobile Help Button for use when away from home
The GetSafe home medical alert system operates through a discreet base unit, complemented by mini-consoles or wall buttons placed throughout your home. Optional wearable devices can be used alongside these devices for added security, especially when you are away from home. All GetSafe devices use 4G LTE technology to request help and do not require a landline or internet connection.
Purchase one or more GetSafe devices and place them in locations where falls or emergencies are most likely. Bathrooms, stairwells, and kitchens are ideal locations. Devices can be mounted on a wall or placed on a countertop or other flat surface.
How to Get Help with GetSafe Medical Alert Systems
To get help, activate a medical alert device using any of the following methods:
- Say “Call 9-1-1” twice
- Push a button
- Pull a cord
A live operator at a monitoring center responds immediately when you activate a GetSafe device and contacts the appropriate emergency responders to ensure a prompt follow-up and confirm your safety.
GetSafe also offers wearable pendants, like a lanyard and wristband medical alerts, that can be activated with the touch of a button. Wearable devices with a fall-detection function, which automatically call for help when you fall, are available for an additional fee.
GetSafe also offers the GetSafe Mobile Help Button, a portable device for use on the go. It is smaller than a cellphone and uses GPS to transmit your location to first responders. The GetSafe Mobile Help Button is particularly useful when you need assistance away from home.
GetSafe Medical Alert Costs
GetSafe Medical Alert systems’ price is $24.95 per month for monitoring, in addition to a one-time equipment fee. Details of the medical alert packages are provided below, and you can customize a plan using the available options.
Each package includes a base unit. GetSafe devices come with a one-year manufacturer’s warranty, with an optional extended warranty available for $5 per month.
| Package | Best For | Included | Equipment Cost |
|---|---|---|---|
| Starter | Small homes and apartments: 0 to 1 bedroom | – 1 voice-activated wall button – 1 two-way voice button – 24/7 monitoring | $79 + $29.95 monthly |
| Standard | Standard-sized home: 2 to 3 bedrooms | – 2 voice-activated wall buttons – 1 standard wall button – 24/7 monitoring | $193 + $29.95 monthly |
| Select | Larger homes: 4 to 5 bedrooms | – 3 voice-activated wall buttons – 2 standard wall buttons – 24/7 monitoring | $307 + $29.95 monthly |
GetSafe Medical Alert Add-ons
Additional devices and features for GetSafe medical alert systems are considered add-ons and incur either a one-time or a monthly fee when you subscribe. These include:
- Mobile Help GPS Button: $20/month
- Caregiver tracking for mobile systems: $5/month
- Voice-activated wall buttons: $79 each
- Standard wall buttons: $35 each
- Wearable neck or wrist button: $25 each
- Fall detection for Mobile Help Button or wearable device: $10/month/device
- Smoke detector: $80 each
- LockBox, a combination lock that lets first responders access your property without forcing entry: $30 each
- Vial of Life, an emergency information sheet for first responders: $8.95 each
- Extended warranty: $5/month
GetSafe Complaints
Because GetSafe shares its name with an unrelated insurance company, finding online reviews for GetSafe medical alert systems can be confusing. The company is rated 7.9 out of 10 by SafeHome, a consumer advocacy website.
Although it is not accredited, there is one unresolved customer complaint to the Better Business Bureau (BBB) concerning GetSafe security systems, not the medical alert systems.
GetSafe scores 3.2 out of 5 stars from Trustpilot for medical alert systems.
The company provides 24/7 customer support to assist users with any questions or issues related to their medical alert devices.
GetSafe FAQs
GetSafe provides a one-year equipment warranty, and products can be tried risk-free for 30 days. You may cancel the service at any time after the trial if you choose not to continue.
GetSafe medical alert systems can be purchased directly from the company’s official website. Ordering online allows you to customize your system with the devices and add-ons that best fit your needs. In some cases, you may also find GetSafe products through authorized resellers, but buying directly ensures access to the full range of features, the latest devices, and customer support.
There is no limit to the number of devices you can use with a subscription; you can purchase as many devices as you need. All GetSafe devices link directly to your monitoring account.
You pay for the equipment once and own it completely, and it is yours to keep permanently.
Unfortunately, health insurance typically does not cover medical alert systems, though other programs may assist with paying for a medical alert system.
Conclusion
A medical alert system provides protection and reassurance to your loved ones, though wearing a device can sometimes be cumbersome. The GetSafe medical alert system offers freedom of movement, flexible options, and simplifies the claim process by ensuring emergency help is just a voice command away.