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Jacuzzi Review
4.5 Overall Rating
Bottom Line
Jacuzzi’s Finestra walk-in shower system includes a Jacuzzi Tru-Level self-leveling base. It features movable seating for any shower wall and a scald guard. The company also sells a concealed roller shower door with a low threshold for easy entry and exit.
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About Jacuzzi Walk-In Tubs
JACUZZI NO LONGER OFFERS WALK-IN TUBS. Jacuzzi is best known for its hot tubs, but the company also brings its expertise in hydrotherapy to a full line of walk-in tubs. While its hot tubs are recognized worldwide for quality, luxury, and therapeutic benefits, Jacuzzi applies the same focus on innovation and comfort to its walk-in tubs, offering features like advanced jet systems and easy-access designs. From the ClearRay water management system to the SmartTub mobile app, Jacuzzi continues to lead in creating user-friendly, wellness-focused products across its entire lineup.
Jacuzzi kept things simple by only offering homeowners two options for its walk-in tubs: the Jacuzzi Walk-In Tub and the Finestra® Walk-in Whirlpool Tub. The Jacuzzi Walk-In was designed to fit in the space of a standard bathtub, making it ideal for bathroom renovations or replacing an existing walk-in tub. These models include massage jets to help relieve sore muscles, a guaranteed leak-proof door with an extra-wide opening, and a Fast Fill faucet. The Jacuzzi Walk-In Tub also came in compact and large sizes.
For new construction or complete bathroom remodels, the Finestra® Bathtub was a freestanding design that was available in three sizes:
- 52” L x 30” W x 38.5” H
- 60″ L x 30″ W x 39″ H
- 60″ L x 36″ W x 39″ H
Pros
- Both models have a low step-in threshold for safer entry and exit
- Jacuzzi walk-in tubs came standard with durable acrylic surfaces, an ADA-compliant integrated seat, an ergonomic grab bar for assistance in and out of the tub, and a limited lifetime warranty
- Some retailers may have replacement parts and accessories available
Cons
- Jacuzzi no longer manufactures new walk-in bathtubs
Jacuzzi Walk-In Tubs Products and Prices
A walk-in tub with a low step-in height eliminates the need to balance while stepping over a traditional tub, considerably reducing the risk of falling. Built-in features like handrails, seats, and textured floors add to the safety of using a bathtub. Jacuzzi’s features elevate a bathing experience from routine hygiene to a spa-like experience.
We sorted out the features and average price range for each of Jacuzzi’s walk-in tub models below.
| Model | Features |
|---|---|
| Salon Spa $6,845 — $8,026 | The Salon Spa walk-in tub is a powerful jetted tub and features an air injector, pleasant scents courtesy of their Aromatherapy system, and underwater Chromatherapy lights. Another advantage to the Salon Spa is the Heated Soak system that warms the water without having to add hot water to your bath. |
| Whirlpool Bath $5,894 — $6,940 | For a massage that is both therapeutic and invigorating, the whirlpool model offers different jet options to target the lower back, legs, feet, or a combo of all three. |
| Pure Air Bath $5,894 — $6,940 | For a gentle massage, the Pure Air walk-in tub functions as an air tub by releasing thousands of bubbles filled with warm air. The optional Aromatherapy system aids with relaxation. If you want a bubble foot massage, you can have one with a push of the button without having to fill the tub completely. |
| Soaking Tub $4,844 — $5,699 | If you need a soaker tub and need to bathe without a lot of features, Jacuzzi offers the Soaking Tub. The sloped design lets you sit back and relax in warm water therapy. |
Jacuzzi Walk-In Tub Features
Both the Finestra® and Jacuzzi Walk-in Tub lines come with the RapidHeat in-line heater, which maintains the water temperature, as well as Fast-fill and Quick Drain features that operate twice as fast as standard faucets and drains. Both offer air jets optimized for massage, and both models allow for full-body soaks.
Soaking in hot water offers health benefits through passive heating. Several studies on passive heating over the past few years suggest that regular soaking can lower inflammation, burn calories, and more. The comfort features in a Jacuzzi walk-in tub enhance the benefits of passive heating.
You may know that magnesium in Epsom salt baths helps with arthritis pain, enhances sleep, eases fibromyalgia, and eases sore muscles. Jacuzzi was previously one of two walk-in tub brands that were Epsom-salt-compatible. Salt may clog the motor or cause rust in pumps and heaters on many other brands.
Finally, the Jacuzzi Walk-In Tub and the Finestra lines offer variations to make it easy to find the walk-in tub that will fit your lifestyle and needs. We’ve included those features in the chart below.
| Feature | Description |
|---|---|
| PointPro Spinner Jets | Each Jacuzzi Walk-In tub features two PointPro Spinner Jets by the drain that focus on smaller muscle groups with a kneading effect that simulates circulation. |
| PointPro Jets | Two PointPro Jets under the seat target stress points behind your legs to offer a vigorous deep hydromassage that is strong but not uneven or uncomfortable. |
| Micro PointPro Jets | Six Micro PointPro Jets in the seat back are designed to target the lower back with adjustable flow to relieve muscular tension. |
| Air Injectors | Air Injectors in the seat, under your feet, and by the drain deliver thousands of bubbles against your skin. |
Jacuzzi Walk-In Tub Warranty
Jacuzzi doesn’t list walk-in tub warranties specifically on its website, but for reference, its whirlpool bathtubs come with a limited lifetime warranty. Labor is typically covered for one to two years, and accessories have a 90-day warranty, depending on the model and options.
Jacuzzi In-Home Consultation
You can request a free in-home consultation by phone or by filling out a short form on the Jacuzzi website. A trained consultant will take precise measurements to ensure a good fit and answer all of your questions without requiring an immediate purchase. When we contacted the company, the U.S.-based customer service agent who spoke with us was both kind and knowledgeable, answering all of our questions without any sales pressure.
Jacuzzi Walk-In Tubs Complaints
On ConsumerAffairs, customers rate Jacuzzi around 1.5 out of 5 stars on average, with over 300 customer reviews. Customers speak positively about Jacuzzi employees, particularly the consultants who conduct the free in-home estimates and the installers. Customer service agents get high marks for their after-sales assistance. Many agree that having a Jacuzzi walk-in tub noticeably improved their quality of life.
Jacuzzi Walk-In Tubs FAQs
No; Medicaid does not cover the cost of walk-in bathtubs because they are considered to be for comfort and not medically necessary durable medical equipment.
With features like low entry thresholds, non-slip flooring, and ergonomic seating, Jacuzzi walk-in tubs provide seniors with increased safety and comfort. While heated seats and in-line heaters provide a warm, soothing bathing experience, the therapeutic whirlpool and air jets help reduce muscle soreness and enhance circulation. By making bathing safer and easier, these tubs promote independence and improve the overall quality of life for older adults
Even though walk-in tubs are comfortable and safe, they do have certain disadvantages. Compared to regular tubs, they usually take longer to fill and drain, which can be inconvenient. Because of the door’s design, you can’t fill the tub before getting inside, which could make you feel cold while filling. Furthermore, walk-in tubs are typically more costly than standard tubs, and smaller bathrooms might not be able to accommodate their larger footprint.
The average walk-in tub holds 50 to 55 gallons of water. While this is more than a standard tub, it’s comparable to a shower, which uses about seven gallons a minute. The built-in Jacuzzi RapidHeat in-line heater is a water-saving feature that maintains the water temperature at an average of 104 degrees. The temperature in an unheated walk-in tub drops to 98.6°F within 10 minutes, requiring the bather to add more hot water to remain comfortable. The Jacuzzi Fast Drain technology drains the water in half the time it takes a standard tub to empty, with either a left or right drain configuration, which is a plus for your comfort while you wait to be able to open the door.
Calculate the water capacity of the tub and select a water heater that can supply at least two-thirds of that volume to determine the appropriate household water heater size for a new whirlpool bath. For instance, a 40-gallon water heater is advised if your tub has a 60-gallon capacity. It’s best to speak with a plumber who can determine how much hot water your home needs and make sure the size of your water heater won’t interfere with the use of other appliances or family members
Jacuzzi makes it easy to adjust the water and air flow through a knob on the control panel. Raised push buttons also make operating the light, air, and whirlpool jets systems extremely easy.
Jacuzzi manufactures its tubs in Valdosta, Georgia, so you know your tub will meet U.S. standards and licensing requirements.
Conclusion
Buying a walk-in tub is an investment in your continued independent living. The Jacuzzi name has been synonymous with luxury bathing for decades. While Jacuzzi no longer manufactures walk-in tubs, you can still explore our picks for the best walk-in tub brands to find one that’s right for you.