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Mobility123 Review
4.3 Overall Rating
Bottom Line
Mobility123 specializes in stair lifts, wheelchair lifts, residential elevators, and bathroom safety products. They have over 20 years of experience and aim to help seniors and others age in place. They do this through easy, professional installations and ongoing support.
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About Mobility123
Mobility123 offers accessibility and mobility solutions, specializing in the installation and service of stair lifts, wheelchair lifts, home elevators, and other residential products for accessibility needs. Mobility123 offers a solution to meet your needs, whether you need assistance with climbing stairs, enhancing your mobility in-house, or planning for long-term aging in place.
Mobility123 is a family-run accessibility business that provides home safety and mobility solutions across Pennsylvania and New Jersey. The company boasts over two decades of experience and offers a diverse range of products, including wheelchair lifts, platform lifts, chairlifts, residential elevators, and bathroom safety solutions.
Through dependable, personalized installations, Mobility123 aims to help families, seniors, and individuals with disabilities become more independent at home.
The business ensures high-quality equipment with strong warranties by collaborating with leading manufacturers like Savaria, Bruno, Stiltz Homelifts, and Harmar.
The Mobility123 team works closely with customers to design solutions that fit unique home layouts, whether for a single staircase or a full multi-level residence.
In addition to product installation, Mobility123 offers continuous service and maintenance plans, guaranteeing the equipment’s longevity and safety. Customers benefit from professional support before, during, and after installation, making Mobility123 a trusted choice for those planning to age in place or improve home accessibility for loved ones.
Pros
- Wide range of accessibility products from trusted brands
- Professional installation and ongoing maintenance services
- Customizable living solutions for unique home layouts
- Works with reputable manufacturers
Cons
- Limited service area (only New Jersey and Pennsylvania)
Mobility123 Products and Pricing
Mobility123’s pricing varies depending on the product type, brand, and level of customization. Because every home is different, the company recommends an in-home consultation to provide accurate estimates and discuss installation requirements.
Typical costs include:
- Stair Lifts: Straight stair lifts generally start around $2,800–$3,500, while custom curved stairlifts designed for unique staircases can be significantly higher. Options such as folding rails, swivel seats, and power features may also affect pricing.
- Wheelchair Lifts: Vertical platform lifts, commonly used for porches, decks, or multi-level access, typically range from $8,000 to $15,000 installed, depending on the lift height and safety features.
- Residential Elevators: Prices typically start around $20,000 for a basic home elevator installation. Home modifications, such as custom finishes, larger cabs, and advanced technology, can significantly increase the price of luxury models above this base price.
- Bathroom Safety Products: Mobility123 installs upgrades like grab bars, walk-in tubs, roll-in showers, and other safety accessories to make bathrooms more accessible.
In addition to equipment costs, Mobility123 offers professional installation, as well as ongoing service and maintenance options. Financing programs may be available to help families manage upfront expenses, and the company also offers maintenance packages to keep equipment operating safely for years to come.
| Product Type | Typical Price Range | Installation Time | Features |
|---|---|---|---|
| Stair Lifts | $2,800 – $3,500+ | 1 day (straight staircase) | Folding rails, swivel seats, safety sensors |
| Wheelchair Lifts | $8,000 – $15,000+ | 1-2 weeks | Vertical platform, safety gates, backup power |
| Residential Elevators | $20,000+ (basic) | Several weeks to months | Custom cab size, smooth rise, luxury finishes |
| Bathroom Safety | Varies ($500 – $10,000+) | 1-3 days | Grab bars, walk-in tubs, roll-in showers |
| Product Type | Average Cost | Service Frequency | Coverage Includes |
|---|---|---|---|
| Stair Lifts | $200 – $1250/year | Annual | Track lubrication, battery replacement, safety check |
| Wheelchair Lifts | $350 – $1775/year | Semi-annual or annual | Platform operation, motor checks, emergency lowering system |
| Residential Elevators | $375 – $2150/year | Semi-annual | Cab operation, cable/chain inspections, safety system tests |
| Bathroom Safety | Varies (per visit) | As needed (no contract) | Leak checks, seal maintenance, safety bar stability |
Mobility123 Warranties
Warranty coverage varies by manufacturer, but most products include a multi-year limited warranty. Mobility123 also provides service contracts and routine maintenance options. Customers should ask about warranty details when choosing equipment.
Mobility123 Complaints
Mobility123 has mostly positive reviews that emphasize responsive service, professional installation, and knowledgeable staff, and has a 5-star rating on ConsumerAffairs.
A few complaints involve the high cost of equipment or delays in custom orders, which are common issues in the accessibility industry.
All things considered, Mobility123 is praised for its excellent customer service and craftsmanship.
Mobility123 FAQs
Mobility123 is based in Absecon, New Jersey, and serves customers throughout New Jersey and Pennsylvania. As a locally owned and operated company, it provides both product installation and ongoing service directly from its regional installation team, ensuring personalized support and quick, on-site response times.
Yes, Mobility123 offers warranties on its products; however, coverage varies depending on the manufacturer. Most stair lifts and elevators come with multi-year warranties, and Mobility123 supplements this with professional installation and optional maintenance plans.
Yes, Mobility123 offers financing options. Financing availability may vary by product type and project size, but it allows customers to spread out the cost of stair lifts, elevators, or other installations over time.
Installation time with Mobility123 varies depending on the type of product. Wheelchair lifts may require a day or two to install, whereas a new stairlift can often be installed in just a few hours. On the other hand, the planning, permitting, and construction of residential elevators are more extensive and can take anywhere from a few weeks to several months.
Yes, Mobility123 provides ongoing service and maintenance. The business provides regular inspections, maintenance plans, and repair services for home elevators, stair lifts, and other accessibility devices to ensure peace of mind.
Customers consistently praise Mobility123 for its dependable products, skilled staff, and expert installation. Many reviews highlight the business’s attention to detail, friendly service, and willingness to customize solutions to specific home requirements. Although some people point out that accessibility equipment can be expensive, most people agree that the quality of the products and the long-term support offered by Mobility123 make the investment worthwhile.
Conclusion
Mobility123 is a trusted solution for families in Pennsylvania and New Jersey seeking professional accessibility solutions. Mobility123 helps customers age in place and maintain stress-free, independent living at home by offering a large selection of products, reliable brands, and excellent local service.
To learn more about Mobility123, visit their website or schedule a free consultation.