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OneGold Review
4.7 Overall Rating
Bottom Line
A subsidiary of APMEX, OneGold is an investment platform and mobile app that allows you to buy fully-insured and vaulted precious metals from around the globe. The company purchases gold, silver, and platinum products directly from wholesalers, which helps them offer more competitive prices. You can also set up a precious metals IRA with its preferred custodians.
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About OneGold
OneGold, a subsidiary of APMEX, is a digital investment platform and mobile app that lets you buy fully insured, vaulted precious metals from around the world. The company sources gold, silver, and platinum directly from wholesalers, allowing it to offer more competitive pricing. Investors can also set up a self-directed precious metals IRA through OneGold’s network of preferred custodians.
OneGold purchases investment-grade precious metals directly from wholesalers, passing the savings along to investors. The platform charges fewer fees than many gold dealers and sells gold, silver, and platinum with only a small premium above spot prices. OneGold was founded by APMEX, a leading precious metals retailer, and Sprott, a global industry leader in alternative asset management.
OneGold streamlined precious metals investing through its app, making it easier for customers to benefit from owning gold, silver, and platinum. Through the mobile app, investors can access live spot prices, trade 24/7, use interactive portfolio tools, set custom market alerts, and follow daily market news.
To build trust and transparency, OneGold receives detailed monthly inventory reports from its vaulting partners. These reports are published publicly, allowing investors to verify that all digital holdings are backed by physical metal.
Pros
- Displays real-time spot and bid prices online
- Allows ease-of-use 24/7 buying and selling through a mobile app
- Offers an informative website with extensive educational resources
- No account minimums and low, transparent fees
Cons
- Live customer support is only available on weekdays
Gold and other precious metal IRAs are an investment and carry risk. Consumers should remain alert to claims that customers can make a lot of money in these or any investments with little risk. As with any investment, you can lose money. Past performance is not a guarantee of future performance results. Consumers should also gain a clear understanding of the fees associated with any investment before agreeing to invest.
OneGold Services
With a free OneGold account, investors can own fully insured vaulted gold, silver, and platinum at competitive prices. The company purchases investment-grade metals from wholesalers and stores them in secure vaults.
The all-digital platform, including its mobile app, provides 24/7 access to investments. If you choose physical possession, you can redeem metals and have them shipped from the vault to your home, usually within one business day.
In addition to its mobile app, OneGold has several standout features that simplify how you buy and sell gold:
- AutoInvest: Set up automatic, recurring purchases of your preferred metal by dollar amount or ounces.
- The Bullion Card: Earn rewards with the industry’s first precious metals credit card, which lets you convert points into gold, silver, or platinum.
- Switch and Save: New users may qualify for reimbursement of up to $1,000 on their first purchase.
How to Buy Precious Metals With OneGold
OneGold’s digital platform makes buying and selling precious metals simple. After creating an online account, you can browse gold, silver, and platinum products from the U.S., Switzerland, Canada, and the U.K. Metals can be purchased via bank wires, ACH, check, credit card, or PayPal.
Purchased assets are stored in secure vaults, but you can sell them at any time and withdraw funds from your OneGold cash balance.
If you prefer physical possession, you can redeem your holdings for coins, bars, or rounds through APMEX’s shipping services. The redemption process works much like shopping on a standard e-commerce site.
OneGold Precious Metal IRAs
OneGold offers investors the option to diversify retirement savings with a self-directed precious metals IRA. Accounts are set up and maintained through OneGold’s network of preferred custodians.
You can open a new account with a custodian or roll over funds from an existing IRA to get started. After that, create a free OneGold account to begin managing your IRA.
OneGold partners with the following custodians:
- STRATA Trust Company
- Kingdom Trust
- New Direction Trust Company
- Preferred Trust
- RocketDollar
OneGold Costs
OneGold advertises some of the lowest premiums and fees in the industry. Premiums are clearly displayed on the buy page, making it easy and user-friendly to compare “ask” and “spot” prices. OneGold premiums remain the same regardless of transaction size, which sets OneGold apart from its competitors.
Spot prices for gold, silver, and platinum fluctuate daily, and OneGold updates its displayed metal prices every 60 seconds. For example, the gold price per ounce at the time this article was updated was $3,610.50.
| Precious metal premiums | Gold: 0.80% Silver: 2.00% Platinum: 3.70% |
| Storage fees | Gold: 0.12%, $5 quarterly minimum Silver, platinum: 0.30%, $5 quarterly minimum Annual storage minimum: $20 |
| Roundtrip transaction costs | Gold:1.6% Silver: 3.3% Platinum: 5.3% |
| Withdrawal fees | $25 for bank wires, otherwise free |
OneGold Storage Options
U.S. precious metals are stored with APMEX, Brinks, Loomis International, or CNT (COMEX Approved Vault). All metals are fully insured against theft and physical loss by Lloyds of London. Unlike some competitors that change monthly storage minimums, OneGold charges a flat quarterly fee of $5.
Gold can be redeemed for physical possession at any time in amounts as small as one gram. Orders typically ship within one business day with no shipping fees.
OneGold Complaints
OneGold has an A rating with the Better Business Bureau (BBB) and an average star rating of 3.9. The BBB lists only a few complaints, mostly related to technical account issues rather than the company itself.
On Google, OneGold has over 140 customer reviews, with many highlighting the ease of managing portfolios online. Other reviews praise the low fees, but note that the sell fees can feel high to some customers.
OneGold FAQs
The mobile app allows you to manage your investment portfolio with live spot prices, 24/7 trading, interactive tools, market alerts, and daily news. It’s available for free in the App Store and Google Play.
Yes, metals purchased outside of an IRA can be stored anywhere you choose. OneGold ships orders in discreet packaging, and shipments are insured until you receive them.
Yes, you’ll work with one of OneGold’s preferred custodians to fund your account and link it to your OneGold profile.
Withdrawals from OneGold are typically processed quickly, though the exact time depends on the method you choose. Bank wires can arrive the same day if requested before the cutoff time. ACH transfers typically take one to three business days. Funds are typically made available in one to three business days.
No, OneGold does not charge hidden fees. The platform is transparent about its costs, clearly listing premiums, storage fees, and transaction charges before you buy or sell. Investors can review all fees in advance, so they know exactly what they’ll pay without unexpected charges later.
No, OneGold provides a trading platform but does not offer financial advisory services. For IRAs, it refers clients to its partner custodians and trustees.
OneGold stands out from other online gold investment platforms by offering 24/7 trading through its user-friendly mobile app, transparent pricing with low premiums, and the backing of two trusted industry leaders: APMEX and Sprott. Unlike many competitors, it provides both digital ownership and the option to redeem for physical metals, giving investors flexibility and confidence that their holdings are fully backed by real assets.
OneGold’s user reviews are generally positive, with many users complimenting the platform’s fast transactions, clear pricing, and ease of use. Investors often highlight how easy it is to manage their portfolios using the mobile app and how much less expensive it is than dealing with traditional dealers. Although some clients complain that sales fees can seem excessive, OneGold is generally praised for its dependability and straightforward approach to investing in precious metals.
Conclusion
OneGold is a strong choice for precious metal investors who want easy, continuous access to their portfolio. Investors can manage assets entirely through OneGold’s digital platform and mobile app.
Although OneGold does not offer portfolio management services, live support agents are available to assist with account management. Customers looking to buy and hold precious metals will value OneGold’s low fees and competitive pricing.