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Savaria Home Elevators Review

4.3 Overall Rating

4.8 Stars
4.3 Stars
3.8 Stars
4.5 Stars

Bottom Line

Savaria makes and sells five cutting-edge models of home elevators. They include hydraulic, gearless, and winding drum elevators. Savaria home elevators offer 360-degree views. They come in various cab sizes and styles. Plus, they use gearless traction technology for quiet rides.

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About Savaria Home Elevators

Savaria manufactures and sells five home elevator models, ranging from elegant to basic. With the eye-catching design of the Vuelift, the smooth ride of the Eclipse, and space-saving and affordable Telecab home elevators, Savaria can work with your interior design to find the perfect blend of comfort and price for your needs.

Over the past 30 years, Savaria has created thousands of elevators and vertical platform lifts in homes worldwide, improving access for wheelchair users and others with mobility challenges. Savaria also manufactures stair lifts, wheelchair lifts, ceiling lifts, support surfaces, and wheelchair accessible minivans.

Pros

  • Highly customizable to fit your available space
  • Three-year warranty
  • Factory-trained technicians complete the installation process
  • Door interlocks ensure the elevator can’t operate if doors are open

Cons

  • You have to create a login to access the dealer search site

Savaria Home Elevator Models

With five different home elevators, Savaria offers various customization options for each model. Models include:

  • Vuelift: The Savaria Vuelift is a round, glass elevator offering 360-degree views. Its drive system uses a winding drum drivetrain, ensuring reliable functionality with smooth starts and stops.
  • Eclipse: The Savaria Eclipse elevator is a cab elevator that doesn’t require a machine room, and usually houses the elevator’s drive system. This takes up less space in your home and usually requires shorter installation times.
  • Infinity: The Savaria Infinity is a luxury cab elevator with a hydraulic drive system. Hydraulic systems offer a smooth and quiet ride.
  • Telecab: The Telecab is the most basic Savaria model. It makes two stops and requires a square hole to be cut through the adjoining rooms. It is the cheapest to install and requires the least space.
  • Zenith: The Zenith is Savaria’s premium home elevator model, offering a smooth ride with customizable finishes and a machine room-less design. It travels up to six stops and is ideal for homeowners seeking luxury, performance, and minimal structural impact.
  • Luma: The Luma is Savaria’s sleekest home elevator, with an aluminum frame and a contemporary glass cab. It is ideal for people who want a fashionable, light-filled design without sacrificing performance, and has up to six stops.

Each Savaria home elevator can make up to six stops, except the Telecab, which only makes two stops.

Model and Weight CapacityMaximum Travel DistanceSpeedFeatures
Vuelift
840 to 950 lbs
50 feet32 to 40 ft./min• 360-degree views
• Silica glass or clear acrylic walls
• Many finish options
• Winding drum drive
Eclipse
950 lbs
50 to 60 feet40 ft./min• No separate machine room
• Multiple cab sizes and finishes
• Automatic cab on/off interior lighting
• Geared roller chain drive
Infinity
1,000 to 1,400 lbs
50 feet36 ft./min• Various cab sizes and fixtures
• Choice of finishes
• Hydraulic drive system
Telecab
500 lbs
23 feet20 ft./min• No hoistway or pit is required
• Many cab sizes and finishes
• Through-the-floor accessibility lift
Zenith
1,400 lbs
50 to 60 feet40 ft./min• No separate machine room
• Multiple safety features
• Stainless steel options
• Handrail inside the cab
Luma
400 lbs
13 feet13 ft./min• Floor cut-out; no shaftway needed
• Self-supporting rails
• Wi-Fi monitoring
Savaria Home Elevators Features

Savaria Home Elevators Cost and Where to Buy

While Savaria doesn’t list prices on their website, a home elevator usually costs between $20,000 and $35,000 on average. Costs depend on the type of home elevator, the drive system, cosmetic features, and construction and installation.

See Savaria’s website for contact information to find one of the 400 dealers nearest to you. Authorized dealers are in the U.S. and Canada, and Savaria owns many stores, although other retailers sell the line.


Savaria Home Elevator Warranties

Savaria home elevator warranties differ slightly depending on the country you’re located in. North American Savaria home elevators come with a 36-month warranty. This manufacturer’s warranty covers failed parts due to defective material and workmanship. Your Savaria home elevator must be installed by an authorized Savaria Dealer for the warranty to be effective.

The Savaria home elevator warranty does not apply to light bulbs, batteries, uninterruptible power supplies (UPS), oil seals, switches, drive belts, hydraulic fluids and oils, or grease. Structural or cosmetic components are subject to normal wear.

Screenshot from Savaria.  "Luxury on the next level with Savaria Vuelift.  Panoramic glass elevator + integrated hoistway"
Source: Savaria

Savaria Home Elevator Complaints

Savariah has a Better Business Bureau rating of A+, with only three customer complaints in the past three years. Reviewers on the Canadian company’s official Facebook page rank Savaria 3.5 out of 5, with customers either loving the company or warning others to steer clear. Generally, Savaria responds to nearly every complaint, showing they do their part to solve problems.

A few complaints we saw mention Savaria deferring installation multiple times, making the process of getting the elevator installed very lengthy.

Savaria Vuelift Elevator
Vuelift Elevator, Source: Savaria

Savaria Home Elevators FAQs

Which Savaria home elevator is the easiest and least costly to install?

The Telecab home elevator is the easiest to install and the most cost-efficient. The model travels along a guide rail through a floor cut-out with minimal construction because no elevator hoistway is required.

What is the most reliable residential elevator?

The most reliable residential elevator depends on your specific needs and home layout, but Savaria’s models are widely recognized for their durability, smooth performance, and advanced safety features. Choosing a reputable brand with strong customer support and quality certifications ensures long-term reliability and peace of mind.

What is considered to be a standard-sized elevator cab?

The Telecab home elevator can be customized for a bigger cab size, but the standard sizing is 30 inches wide x 46 inches long x 78 inches high. Door configurations can also be customized for more than one opening, giving you up to three different positions to enter your home elevator.

Are Savaria home elevators safe?

Yes. Home elevator safety systems are very similar to those found in passenger elevators in office buildings and other public spaces. Home elevators are required to meet stringent safety standards from the American Society of Mechanical Engineers (ASME). Local or state safety requirements may increase the safety ante even more for your location.

What do customers say about Savaria elevator performance and reliability?

Customers generally praise Savaria home elevators for smooth performance and quality design, though some report occasional issues with reliability and customer service. Overall, Savaria is considered a solid choice when properly installed and maintained.

What happens if the power goes out and I’m in my Savaria home elevator?

Should the power go out while you are using your elevator, the car will stop, and you can press a lower floor button to bring the elevator to the ground floor. Some Savaria models offer optional emergency power features like battery operated, emergency lowering, an emergency stop button, and lighting powered by an uninterruptible power supply to ensure safety and functionality during power outages.

Does Medicare cover home elevators?

Medicare doesn’t consider home elevators as medical necessities, so no Medicare benefits are available. However, for eligible veterans, VHA Directive 1173.14 indicates the Home Improvements and Structural Alterations (HISA) Program grants can help pay for the cost of installing an elevator in the home, as can a VA home improvement loan.

What happens if I buy a home elevator from Savaria and it stops working?

If your Savaria elevator is malfunctioning, contact the installer for warranty service. For elevators no longer under warranty, the dealer or Savaria can direct you to an authorized service agent to do repairs.


Conclusion

According to the U.S. Census Bureau, of the 49.2 million adults age 65 and older living in the United States, nearly 10.5 million have difficulty walking or climbing. Many of these seniors find that they need to make adjustments to their homes to remain independent. Home elevators continue to rise in popularity as they address mobility needs and provide accessibility solutions by eliminating the barrier of a staircase while also adding value to your home.

If you or a loved one has mobility issues and stairs at home are becoming a safety hazard, there are effective options for getting around the house safely. Home elevators, once only available to the wealthy, now offer more styles, types, and financing choices than ever before. With Savaria’s 30 years of experience manufacturing home mobility products for those who prefer to age in place, the company sells safe, high-quality home elevators.


7 Savaria Home Elevators Reviews

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5 Stars

May 28 2025 8:27PM

Owned the Eclipse for 8 months. Beautiful workmanship with tight fit and finish. Smooth operation able to carry 4 people but a little tight. Lifts up to 950 pounds with no problems. I highly recommend this unit for Bespoke homes.

Tracey S.
Washington, NC
1 Star

August 02 2024 8:07PM

Unfortunately we have to agree with many of the other reviews. The Savaria Infinity elevator is defective. We had problems from the get-go. The first 3 years there were chronic problems with leveling but then it started stopping between floors. We have had the dealer replace 2 pumps, 3 seals to no improvement. We have spend a lot of money on this elevator. Last week the dealer finally replaced the defective motherboard. Now the elevator doesn't work at all. We are waiting for the serviceman. I am currently in a walker but was in a wheelchair when we decided to get this elevator. This makes our home impossible to navigate. We tried contacting Savaria but they will not talk to the end customer. Only the dealer. Our advice is DO NOT BUY A SAVARIA.

Lesa L.
Frankfort, MI
1 Star

November 04 2023 10:50PM

Looks great, doesn't work! You will get trapped in the encloser. You better carry a cell phone with you if you're planning to use this lift and have the fire department on speed dial! We spent over $30,000 for this enclosed lift. It was installed in June 2023. It worked for a week before having issues and what I see it was manufacturing issues. A loose hose on the hydraulic unit. A loose hose on the oil return line causing the unit to suck air into the system.

The up contacts were defective and now the unit will not go down without tripping the board out, and yes, this is the second time I wrote a review on this unit. Unit number **. Look it up! All I want you Savaria to do is fix it! Plus, if you ever get it working properly an extension to my warranty would be nice! With that unit number you have all my information and information on the installers who are following their instructions from Savaria's Repair Help Desk or whatever you call them. Note you need to install an emergency reset key somewhere in the unit for when the board trips the person in the lift isn't trapped!

Chandler E.
New Kensington, SELECT A STATE
2 Stars

January 06 2022 3:18AM

Our roughly two-year-old Savaria Infinity has had problems from the get-go. The first year there were chronic problems with leveling, but even worse, it kept stopping between floors and trapping me. Finally the dealer replaced the defective motherboard.

The leveling problem has continued, and as I write this, the serviceman from Access Elevator is trying to figure out why it stopped and trapped me again last week; the thing's computer log doesn't give a reason, and the tech can find no obvious mechanical faults.

Possibly another bad motherboard? Who knows. Buyers beware: the 36 month warranty does not cover dealer labor beyond one year and does not cover some parts. So read the fine print carefully.

Today's repair is incurring a $370 trip charge in addition to labor and whatever parts may be needed. Owning this elevator has been both frustrating and expensive.

As my age-related mobility issues become more serious, I will need a reliable elevator to stay in my home, and I don't have this in what was supposed to be one of Savaria's top of the line residential elevators.

Hanna C.
Madison, WI
5 Stars

September 14 2020 4:31PM

We have had a Savaria elevator for 4 years and love it. It has changed our lives and made it so much safer not to use the stairs to get to the bedrooms. We are both in our eighties now and can plan to "age in place" for the foreseeable future.

Nancy M.
Stewartsville, NJ
2 Stars

January 22 2020 1:26AM

My telecab is having problems with the door not opening without my raising and lowering it a few times or using a key. The installer has not been able to repair it, despite several attempts and replacement of parts. It is 6 years old. He will no longer attempt to repair it. He said he doesn't have time. I can't find anyone else to repair it. I have multiple sclerosis and use a motorized wheelchair. I cannot walk.

Tamar S.
Northport, NY
3 Stars

December 09 2019 4:55PM

My Savaria Lift was installed a few months after Hurricane Irma destroyed my old one. It has been a lemon since Day One, sometimes working, and often not. I have paid thousands of dollars in repairs that may work for a day or a week, and then it stops again. And, if I’m lucky it will work again the next day. In July I kept a diary which showed that it stopped working 17 times. As I write this today it will not even let me in. I am 90 years old, and walking the stairs gets harder for me every day. I don’t have an elevator as a status symbol, or an ornament for my house. I need one that works reliably.

Louise W.
Summerland Key, FL