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Sleeplay Review
4.7 Overall Rating
Bottom Line
Sleeplay provides a complete selection of CPAP therapy solutions focused on improving well-being and promoting restful sleep. Through expert assistance, digital prescription uploads, and top-notch customer support, Sleeplay delivers a smooth experience as a provider of trusted CPAP brands via its app and website.
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About Sleeplay CPAP Machines
Sleeplay is dedicated to enhancing your well-being with more than just sleep products—it provides a full suite of CPAP therapy solutions to support restful nights and a healthier life. Using expert guidance, Sleeplay connects customers with a wide range of top CPAP equipment and brands. Conveniences like digital prescription uploads, free troubleshooting, and financing options allow Sleeplay to ensure a premium experience through its innovative app, easy-to-use website, and attentive, white-glove customer support.
Sleeplay is a comprehensive service that goes beyond just sleep. It strives to enhance your overall well-being as a CPAP user. Whether you’re new to sleep apnea or a seasoned pro in need of new CPAP equipment, the company connects customers with leading CPAP brands like ResMed, Fisher & Paykel, and Philips Respironics in partnership with American Homecare Equipment, Inc., an industry veteran with over 30 years of experience.
Sleeplay helps customers understand their sleep-related diagnoses with expert guidance from respiratory therapists. Then, by providing a wide variety of innovative sleep solutions to choose from, such as the ResMed Airsense 10 and Airsense 11 and other CPAP products, Sleeplay will help you find the ideal CPAP machines, cleaners, masks, and humidifiers for your needs.
Features include digital prescription uploads, free troubleshooting, financing options, and at-home sleep apnea testing. Sleeplay offers a premium customer experience through its innovative smartphone app, user-friendly website, and attentive, white-glove service.
If you’re unsure about needing a CPAP machine or lack an official diagnosis, Sleeplay offers a home sleep test. If you are diagnosed with sleep apnea through this test, a prescription will be issued, making you eligible to purchase a CPAP machine and equipment.
Pros
- Variety of brands to choose from
- Home sleep test available
- Free shipping on orders over $99
- 30-day risk-free trial
Cons
- Warranty not included
Sleeplay CPAP Machine and Accessories
Sleeplay sells CPAP machines, masks, and accessories. Specialists are available to help you determine the best solution for your individual needs. The following details Sleeplay’s offerings.
Sleeplay CPAP Machines
Sleeplay allows customers to sleep safely and comfortably with currently 22 CPAP machines. CPAP machines provide constant air pressure to keep your airways open for easier breathing while you sleep. Sleeplay offers autoset CPAP machines, BiPAP machines with bilevel (two pressure settings) positive airway pressure, travel CPAP machines, and non-adjusting CPAP machines.
Brands include top names ResMed, 3B Medical, Breas, Transcend, and React 3B. CPAP machines come with a power adapter with cable, a user manual, and standard CPAP tubing.
Sleeplay CPAP Masks
In addition to connecting customers with CPAP machines, Sleeplay also sells CPAP masks. Mask options include full face masks, nasal masks, nasal pillow masks, and fit packs. When considering what type of mask you need, take into account the position you sleep in, whether you have facial hair, and your breathing style. Sleeplay specialists can help you determine what will work best for you.
Sleeplay CPAP Cleaning
Cleaning your CPAP machine is an essential part of your health, as well as how long your device will last. Sleeplay offers CPAP cleaning machines, wipes, pre-wash soap, and all the accessories you need to sanitize and clean your equipment.
Other Sleeplay CPAP Supplies and Accessories
In addition to cleaning supplies, Sleeplay also provides other supplies and accessories. These include:
- Cushions
- Pillows
- Headgear and headgear clips
- CPAP humidifiers
- CPAP hoses and tubing
- CPAP filters
- CPAP frames
- Distilled water
- Power solutions
- Chinstrap
- CPAP mask liners
- CPAP covers
- AirTouch products
How to Buy Sleeplay CPAP Machines
Take advantage of a great price at Sleeplay.com. To order a CPAP machine, you will need to select your equipment and place the order. Once you place your order, you will receive an email requesting your prescription for the actual CPAP or BIPAP machine. You will need to follow the directions in the email to send them your prescription. Once they receive your prescription, they will ship your order. Masks, supplies, and other accessories do not require a prescription to ship.
Sleeplay Complaints
Sleeplay receives high praise, particularly from TrustPilot, where it garners a strong 4.4-star rating. Users appreciate its customer support, with many reviewers noting the team’s helpfulness, expertise, and commitment to excellent service. However, some customers have expressed frustration with the time it takes for orders to arrive, even with expedited shipping. On The Better Business Bureau, a few reviews mention difficulty obtaining clear information when calling to track delayed orders.
Sleeplay FAQs
Yes. You must submit your prescription before your CPAP or BIPAP machine or mask will ship. All other products do not require a prescription.
The warranty depends on the brand, but Sleeplay offers a 30-day risk free trial on all CPAP machines (once per customer lifetime), excluding the ResMed AirMini. This allows you time to become familiar with the machine, the fit, and the quality.
There is a separate return policy that allows you to return products that are unopened within 30 days for a refund (less a 15% restocking fee) or a 100% refund if you take a store credit.
At Sleeplay, you can use an FSA or HSA to pay for your CPAP equipment, or you may fill out and submit a reimbursement form to your insurance provider for potential insurance coverage.
Yes. Air travel is perfectly fine with a CPAP machine. The travel CPAP machines are lighter and easier to pack. It is suggested that you take your CPAP machine as a carry-on item. It’s a medical device, so it typically isn’t counted against your carry-on allowance.
Conclusion
Don’t settle for sleepless nights. Strive for better sleep. With Sleeplay, you can determine if you have sleep apnea with a home sleep test, get a prescription if you do have sleep apnea, and access all the necessary machines and equipment you need to start sleeping and feeling your best.
The company offers a handy 30-day risk-free trial and experts on hand for consultation to ensure you get the best fit and comfort levels from your CPAP machine.