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Independent Home Review
4.5 Overall Rating
Bottom Line
Independent Home currently makes and sells two walk-in tub models that feature a blend of safety and luxury.
Updated:
About Independent Home Walk-In Tubs
Independent Home provides high-quality walk-in bathtubs at affordable prices. The company follows an end-to-end business model, guiding customers through the selection of Independent Home products, the installation process, and ongoing service. Standard-size tubs will fit most bathrooms, but Independent Home also offers custom dimensions to meet unique space requirements.
All Independent Home walk-in tubs include ADA-compliant features, and certain models are designed for wheelchair accessibility. Bariatric models are specifically built to accommodate individuals weighing over 250 pounds. Licensed installers can recommend custom configurations and optional spa features to maximize comfort and usability.
Pros
- Free consultation with an all-inclusive price quote
- Lifetime warranty covering parts and workmanship
- Installation by licensed professionals with extensive experience
- Wheelchair-accessible and bariatric-friendly models available
- Multiple sizes designed to fit a variety of bathroom layouts
Cons:
- Pricing not listed online
- Availability may vary by state
Independent Home Walk-In Tub Features
Each Independent Home walk-in tub includes user-friendly controls, essential bathroom safety features, and an ADA-compliant seat for a safe, comfortable bathing experience at home. Standard walk-in bath benefits include fast-fill faucets, quick-drain systems, and handheld shower wands. Optional therapeutic upgrades—like chromotherapy and hydrotherapy walk-in tubs—can relieve pain, improve circulation, and reduce stress.
| Safety | Benefits | Convenience |
|---|---|---|
| – Low entry door threshold (standard) – Nonslip floors (standard) – Safety grab bars/handrails(Standard) – 17” ADA-compliant seat (standard) – Self-purging cleaning system – Overflow valve | – Hydrotherapy – Micro bubbles – Chromotherapy – Aromatherapy – Heated seat and backrest | – Extendable shower wand (standard) – Rain overhead shower – Electronic keypad – Oversized 2″ drain – Chrome Roman faucet set |
Walk-In Bathtub Models
Independent Home provides eight custom-assembled walk-in tub models, each with distinct features. If you’re unsure which model best fits your space and needs, you can schedule an in-home consultation with an Independent Home specialist. They will recommend options tailored to your lifestyle and safety needs, while also taking precise measurements to ensure proper sizing.
The walk-in tub types and dimensions available with Independent Home include:
- Standard model (30″ W x 52″ L): Most common walk-in tub designed to fit most standard 60-inch long bathtub/shower stalls.
- Standard slim model (26″ W x 53″ L or 45″ L): Best for older homes with narrow doorways and smaller individuals.
- Front-loading model (32” W x 38” L): Small tub designed to fit in bathrooms with a small shower stall.
- Wheelchair access (30” W x 52” L): An accessible tub with an outward swing door to make transfers safer and easier. (Remember, outward doors require a larger bathroom space.)
- Bariatric model (33″ W or 35” W x 55″ L): Designed for bathers over 250 lbs. Its larger size holds more water and often requires a large hot water tank.
Independent Home Walk-In Tub Prices
Independent Home provides all-inclusive and free quotes—covering walk-in bathtub installation—with no hidden fees. Due to the custom nature of its bathtubs, pricing is not listed online. The company advertises a $1,500 installation discount on its website. Qualified buyers may access financing through multiple credit partners. For the most accurate pricing, Independent Home recommends having a technician inspect your bathroom to determine your requirements.
Walk-in tubs typically range from $2,300 to $25,000, depending on the model, size, selected features, and installation requirements. If you’re a veteran, you may be able to get a home modification or service grant to help pay for a walk-in tub. Non-veterans can also take advantage of state-based programs and other financial assistance from non-profits.
Independent Home Walk-In Tub Warranty
Every Independent Home walk-in tub comes with a lifetime warranty covering key components like the door seal, metal frame, fiberglass spa shell, gel coat finish, workmanship, faucets, motors, pumps, and control panels. You can call its dedicated customer service and warranty support team for help resolving issues as long as you own the tub.
Walk-In Tub Installation
After purchasing your tub, Independent Home dispatches a certified installer to complete the installation. Installers typically have at least five years of experience and an average of 200 completed installations. The team removes your old tub and installs the new walk-in model—often in as little as one day with little remodeling. Installers also provide a tutorial on how to operate the tub’s safety, convenience, and comfort features to ensure peace of mind.
As a factory-direct company, Independent Home backs its sales, installation, and service. Every tub is rigorously tested during construction to guarantee the electrical components and the watertight seal.
Independent Home Walk-In Tub Complaints
The majority of Independent Home customer reviews are positive. The company holds an A+ rating with the Better Business Bureau (BBB). Some customers reported delays caused by limited technician availability and communication gaps between the service department, technicians, and customers.
On ConsumerAffairs, Independent Home maintains a 4.5-star rating. Satisfied customers often highlight attentive follow-ups from sales agents and quick, accurate pricing.
Independent Home Walk-In Tub FAQs
Every tub comes with a comprehensive lifetime warranty that covers the door seal, metal frame, fiberglass spa shell, gel coat finish, workmanship, faucets, motors, pumps, and control panels.
Independent Home tubs are available in a variety of sizes to fit standard spaces. The smallest model measures 26 inches wide to fit into shower stalls, while the largest reaches 55 inches in length and can accommodate individuals over 250 pounds.
Yes. Independent Home walk-in tubs are designed for efficient installation by licensed professionals. In most cases, installers can remove your old tub and complete the new walk-in tub setup in as little as one day. Because the company provides end-to-end service, you’ll also receive a walkthrough of how to use the tub’s safety and comfort features, making the process simple and hassle-free.
Yes. Independent Home walk-in tubs are available in multiple sizes and configurations, making it easy to find a model that fits your bathroom layout. From compact tubs for smaller spaces to larger bariatric and wheelchair-accessible models, the company offers options to suit different needs. Installers also take precise measurements during consultation to ensure a proper fit and recommend custom features if needed.
Yes. For smaller bathrooms, Independent Home offers walk-in shower models. If space is limited but you prefer a tub, a compact design is available to fit into most shower stalls for easy shower conversion. Every tub includes a handheld shower wand, which can be upgraded to a rain shower head.
Yes. Licensed installers remove your existing tub before installing the new one, and this service is included in Independent Home’s all-inclusive price quote.
Financing terms vary, but qualified buyers may choose from several partner programs to find a payment plan that fits their budget.
Conclusion
Independent Home walk-in tubs can be customized to match your bathroom dimensions and personal needs. With larger models and multiple door configurations, Independent Home tubs are well-suited for wheelchair users and larger individuals. We recommend consulting with an Independent Home installation professional to determine how Independent Home tubs can best meet your needs.