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Five Star Tax Resolution Review

4.5 Overall Rating

4.2 Stars
4.5 Stars
4 Stars
4.3 Stars

Bottom Line

With 32 years of experience, tax relief options include Offers In Compromise, installment arrangements, audit representation, and lien/levy support. Five Star Tax Resolution has a successful track record of saving clients millions and an affordable flat fee payment structure. Call to speak with a live tax attorney now.

Read Customer Reviews


About Five Star Tax Resolution

If you find yourself in collections, being audited, or levied by the IRS, Five Star Tax Resolution will communicate and negotiate with the IRS and find a way for you to remain compliant with the agency. The company employs a team of Attorneys, Certified Public Accountants, and IRS Enrolled Agents to manage your case quickly and successfully. Five Star Tax Resolution offers free consultations and a 30-day money-back guarantee.

Since 2008, Five Star Tax Resolution has saved clients millions in money owed to the IRS. Its track record includes thousands of cases won and fast approvals. The team of tax and legal experts are members of the National Association of Enrolled Agents (NAEA), National Association of Tax Professionals (NATP), and California Tax Education Council (CTEC).

While some tax relief companies provide limited services, such as setting up payment plans on your behalf, Five Star Tax Resolution offers more comprehensive services that include managing appeals and negotiating settlements. 

Pros

  • Accredited team of CPAs, EAs, and tax attorneys
  • Fast response time
  • Thousand of cases won
  • Free consultation includes a call to the IRS to assess situation

Cons

  • No child support, state income tax, property tax, sales tax cases

How Five Star Tax Resolution Works

A tax relief company represents your interests and negotiates with the IRS on your behalf – for a fee. Five Star Tax Resolution will determine what programs you qualify for to reduce back taxes and penalties and which tax relief laws apply to your situation. 

Every client is given a dedicated resolution specialist who will be your main point of contact throughout the resolution of the case. If your case is larger or more complex, you may work with multiple specialists who will help ensure a fast outcome.

To work with Five Star Tax Resolution, start by requesting a free consultation on the website. During this call, they’ll review your income, assets, and expenses. The specialist will also call the IRS to learn more details about your case in real time.

Then, Five Star Tax Resolution will launch their investigation, communicating with the IRS and explaining your options. Every settlement strategy is different, depending on your situation, but the resolution specialist will devise a plan to establish IRS compliance and negotiate the best possible outcome.

Tax Relief Options 

Five Star Tax Resolution takes on all cases except child support, state income tax, property tax, and sales tax cases. If you find yourself in a situation where you cannot pay your tax obligation, Five Star Tax Resolution offers a few services to help you resolve your debts:

  • Offer In Compromise (OIC): Allows qualified individuals with unpaid taxes to negotiate a settled amount that is less than what is currently owed to settle the taxes owed.
  • Installment Arrangement: These payment plans allow you to pay the owed amount within a particular time frame. Depending on the amount owed, you may have more or less than 180 days to make smaller, regular payments.
  • Wage Garnishments & Releases: The IRS will levy or seize some or all of your wages each pay period until you resolve your debt. Five Star Tax Resolution can also help with lien and levy releases, ensuring you comply with the Agency to satisfy your debt.
  • Audit Representation: If you’ve been audited, the company will help ensure information is reported correctly according to the tax laws and verify the reported amount of tax is correct. 

In addition to timely tax relief services, Five Star Tax Resolution can also help you devise a comprehensive plan to reduce your tax liability. They’ll perform a custom analysis of your financial situation to determine strategies that will lower your tax burden and free you up for growth. 


Five Star Tax Resolution Costs

Services start at $250, with costs varying depending on the individual case. Five Star Tax Resolution recommends interested clients contact the company for a precise quote tailored to their specific situation. Specialists will thoroughly review the extent of your tax issues to determine fees and timelines.

You’ll need to have debts of at least $8,000 to work with Five Star Tax Resolution.


Five Star Tax Resolution Complaints

The Better Bureau gives Five Star Tax Resolution an A+ rating and its customer reviews average 3.4 stars. Many reviews state that representatives communicate with kindness and respect, and are knowledgeable tax professionals. Others reference the team’s ability to alleviate stress and formulate a successful resolution with the IRS.

Customer complaints about the company reference significant delays in resolution, though this often pertains to delays in government approvals, not the company itself. Other complaints mention high fees and difficulty contacting their representative following payment.


Five Star Tax Resolution FAQs

In what states are Five Star Tax Resolution services available?

Five Star Tax Resolution’s services are available nationwide. The company also has several physical offices in California and one in Las Vegas.

How long will Five Star Tax Resolution take to resolve my case?

There is no standard timeline for completion because each situation is different. Many cases, however, are completed in under 12 months.

Can I negotiate with the IRS myself?

While you can negotiate yourself, it’s a smarter decision to let a tax professional or tax relief service negotiate on your behalf. Successful remediation requires speed, knowledge, and compliance. Working with a professional experienced with the IRS will do that on your behalf and because they know the ins and outs of tax relief can increase your odds of reaching an acceptable settlement or payment plan without a hitch.

How much debt do I need to work with Five Star Tax Resolution?

Five Star Tax Resolution takes on cases with a minimum of $8,000 in debt.


Conclusion

Five Star Tax Resolution is a smart option for tax relief because they are easy to connect and stand behind a successful track record of helping clients negotiate with the IRS.


129 Five Star Tax Resolution Reviews

Write Review
5 Stars

May 29 2025 10:45AM

No pressure, no scare tactics—just clear, helpful information and steady support from start to finish. They respected my pace, answered every question, and made sure I understood each step. I felt informed and supported the whole way through.

James A.
Phoenix, AZ
5 Stars

May 29 2025 6:25AM

Friendly and professional from the very beginning. They took the time to explain all my tax options clearly and didn’t rush me. I felt respected, informed, and supported throughout the entire process. I’d absolutely recommend their services to anyone.

Freddy P.
Los Angeles, CA
5 Stars

May 28 2025 5:51AM

They were upfront about what they could and couldn’t do, which made it easier to trust them. No false promises—just clear, realistic expectations and steady follow-through. That kind of honesty is rare and really put me at ease during a stressful time.

Johnny D.
Phoenix, AZ
5 Stars

May 27 2025 8:02PM

It’s nice to work with a company that doesn’t make you feel like just a number. They listened, remembered my situation, and treated me like a real person. That level of personal care made a huge difference in how confident I felt throughout the process.

Alban P.
Chicago, IL
5 Stars

May 25 2025 3:12PM

Innocent-Spouse Relief felt impossible until Bob R walked me through it step-by-step. He explained everything clearly, handled all the paperwork, and kept me updated the whole time. I’m finally free from a debt that wasn’t mine. Forever grateful!

Marienne J.
Dallas, TX
5 Stars

May 23 2025 8:40PM

Bob R went the extra mile by setting up reminder calls before every quarterly tax deadline. It's helped me stay compliant and avoid penalties. His proactive approach made all the difference—finally, I feel on top of my taxes instead of behind.

Nelson G.
Los Angeles, CA
5 Stars

May 17 2025 5:54AM

Thanks to Victor G, my account was marked “currently not collectible,” which lifted a huge weight off my shoulders. Now I have the breathing room I need to regroup financially without the constant pressure from the IRS. Truly a lifesaver!

Kathryn Janice Q.
San Jose, CA
5 Stars

May 15 2025 9:40PM

Chris set up secure portal uploads so I never had to fax sensitive forms again. The process was fast, easy, and gave me peace of mind knowing my personal info was safe. It saved me time and hassle—exactly what I needed during a stressful time.

Natalie D.
Nashville, TN
5 Stars

May 15 2025 6:11PM

Adam L negotiated an affordable monthly agreement that the IRS accepted on the first try. I was shocked at how smooth the process was. His expertise and attention to detail made all the difference. I finally feel in control of my finances again.

Ralph P.
Phoenix, AZ
5 Stars

May 15 2025 11:18AM

I couldn’t pay everything at once, but they helped me set up a payment plan the IRS actually accepted. They explained the process clearly and made sure everything was handled correctly. It was a huge relief to finally have a manageable solution.

Sharon G.
Los Angeles, CA
5 Stars

May 09 2025 12:05AM

Their team made setting up a payment plan smooth and fast. I honestly didn’t know it could be this easy to deal with the IRS. They explained everything clearly and got it done with zero stress. I’m really glad I reached out when I did.

Angelie J.
Los Angeles, CA
5 Stars

April 28 2025 6:01PM

When I needed them most, they acted fast and didn’t waste a second. They communicated directly with the IRS, got the wage garnishment stopped, and saved my paycheck. I’m beyond grateful for their incredible professionalism and quick action!

Adam S.
Nashville, TN
5 Stars

April 27 2025 6:16AM

They answered every question I had and helped me clearly understand my tax options. Their patience and expertise gave me real peace of mind. I left feeling confident, informed, and much less stressed about my financial situation!

Candice M.
St.Loius, MO
5 Stars

April 26 2025 8:06PM

They reviewed my entire tax situation with care, helped me file a formal request to the IRS, and successfully got my penalties abated. Their attention to detail and dedication made a huge difference. I’m relieved to finally have this behind me!

Lauren P.
Boston, MA
5 Stars

April 25 2025 5:16PM

They made sure everything was compliant and error-free. Filing was simple, stress-free, and I got my refund much faster than expected. Their attention to detail and fast turnaround made this the smoothest tax season I've had in years.

Tracy L.
Phoenix, AZ
5 Stars

April 25 2025 4:25PM

They made tax time painless. From start to finish, they were kind, quick, and thorough. They answered all my questions, found deductions I didn’t know about, and filed everything perfectly. It’s the most stress-free tax season I’ve ever had!

Shirley B.
Los Angeles, CA
5 Stars

April 24 2025 5:35PM

I had a tax lien that was hurting my credit and keeping me up at night. They stepped in, explained the process clearly, and got it removed without hassle. The relief I felt afterward was incredible—I finally feel back in control!

Abigail Sophia S.
Las Vegas, NV
5 Stars

April 23 2025 9:06PM

I didn’t even know Innocent Spouse Relief existed until they explained it clearly. They guided me through the process, got me approved, and helped me move on financially. Their support was a game-changer during a really tough time.

Millie W.
Atlanta, GA
5 Stars

April 20 2025 9:33AM

I felt so much better after they walked me through the audit process step by step. They communicated with the IRS on my behalf, answered all my questions, and got everything resolved. Their professionalism turned a stressful time into a manageable one.

Katherine E.
New Orleans, LA
5 Stars

April 20 2025 8:54AM

When my paycheck was garnished, I panicked. I contacted them and they acted fast within a week, the garnishment was lifted and I got my full check back. Their quick action and clear communication made a huge difference. I’m so relieved!

Carlos H.
Miami, FL
5 Stars

April 19 2025 9:24AM

I couldn’t pay everything at once, and they didn’t judge. They worked with me and the IRS to set up a monthly payment plan I could actually afford. What felt overwhelming became manageable, thanks to their kindness and professionalism!

Mike C.
Chicago, IL
5 Stars

April 17 2025 1:50PM

Their tax consultation was truly a game-changer. They took the time to explain everything in detail, broke down complex terms, and helped me understand my financial situation clearly. Thanks to them, I now feel empowered and confident about my taxes.

Christopher R.
Los Angeles, CA
5 Stars

March 24 2025 8:21AM

I was at my lowest when my wages were garnished, but this team turned everything around. They acted fast, handled everything with professionalism, and genuinely cared about my case. Thanks to them, I have a fresh start. Best decision I ever made!

Olivia M.
Los Angeles, CA
5 Stars

March 19 2025 9:23PM

I had always done my own taxes, but after a mistake led to unexpected penalties, I needed professional help. They reviewed everything, found the issue, and got some of my penalties reduced. I’ll never try to handle big tax issues on my own again!

Sigmund G.
Los Angeles, CA
5 Stars

March 18 2025 2:34PM

I owed way more in taxes than I could afford, and I thought my situation was hopeless. They reviewed my case, found errors in my tax filings, and got my balance reduced. They made an overwhelming process so much easier to deal with.

Danny P.
Chicago, IL
5 Stars

March 16 2025 6:40PM

I had years of unfiled taxes and was terrified of what the IRS would do. They guided me through every step, helped me file everything properly, and negotiated a payment plan that actually works for my budget. I can finally stop stressing about it!

Lora A.
Jacksonville, FL
5 Stars

March 15 2025 12:55PM

A tax lien was making it impossible for me to move forward financially. I reached out, and they immediately took action. They worked with the IRS and managed to get it removed. I’m so grateful for their knowledge and professionalism.

Natalie S.
Phoenix, AZ
5 Stars

March 14 2025 1:34AM

I never thought I'd be in tax trouble, but a mix-up in my filings led to penalties. They went through every detail, found errors, and worked to fix them. The process was stress-free, and they saved me more money than I expected!

James W.
Los Angeles, CA
5 Stars

March 12 2025 6:36PM

Professional, reliable, and truly knowledgeable. They guided me through the entire process, answered all my questions with patience, and handled everything efficiently. Thanks to their expertise, I achieved the best possible outcome. Highly recommend their services!

Luis H.
San Jose, CA
5 Stars

March 09 2025 8:34PM

This team handled my tax issues with professionalism and care. They took the time to understand my situation, negotiated effectively with the IRS, and secured a favorable outcome. I’m beyond grateful for their help and highly recommend their services to anyone in need!

Sherie D.
Los Angeles, CA
5 Stars

March 09 2025 8:36AM

If you're facing tax problems, don’t hesitate to get help! They completely turned my situation around, putting an end to IRS collection actions and creating a plan for my financial success. Their expertise and support made all the difference, I couldn’t have done it alone!

Noel D.
San Jose, CA
5 Stars

March 07 2025 5:41PM

Dealing with back taxes was a nightmare until I engaged this service. They meticulously organized my records, communicated with the IRS, and resolved my issues efficiently. Their professionalism restored my financial health.

Todd S.
San Jose, CA
5 Stars

March 05 2025 7:43PM

I was thoroughly impressed with the transparency and clarity of the fees provided by this company. Every question I had was answered promptly, and I always felt informed throughout the process. Overall, my experience was smooth, successful, and completely stress-free!

Alice H.
Phoenix, AZ
5 Stars

February 19 2025 6:34PM

I had no idea where to start with my tax debt, and it felt like an overwhelming burden. But this amazing team broke everything down into simple terms, walked me through every step, and ensured I understood the process. Now, thanks to their support, I’m finally on solid financial ground!

Jhon F.
Phoenix, AZ
5 Stars

February 18 2025 6:36PM

They handled my case with urgency and professionalism, guiding me through every step with expertise. I went from feeling overwhelmed and fearing the IRS to having a clear, affordable resolution. I’m beyond grateful for their help, highly recommended!

Jason P.
Phoenix, AZ
5 Stars

February 16 2025 7:07PM

A tax lien was preventing me from refinancing my home, and I felt completely stuck with no way forward. I was running out of options, but they stepped in, handled everything with expertise, and got the lien removed. Now, I can finally move forward stress-free, and I’m beyond grateful for their help!

Arlind X.
Los Angeles, CA
5 Stars

February 15 2025 6:35PM

They protected my rights throughout my audit and managed everything with professionalism and expertise. Thanks to their hard work, I owed far less than I expected. I highly recommend their services to anyone facing tax issues!

Louise B.
St.Loius, MO
5 Stars

February 04 2025 10:50AM

Their attention to detail in tax preparation was exceptional. They meticulously reviewed my finances, uncovered deductions I had overlooked, and ensured my return was optimized for maximum savings. Their expertise made all the difference!

Alberto B.
New Orleans, LA
5 Stars

February 04 2025 10:25AM

The penalties on my account felt overwhelming, but they successfully negotiated to have most of them removed. Thanks to their expertise, I can now focus on paying what I actually owe instead of being buried in unnecessary fines. I’m incredibly grateful for their help!

Celia A.
Boston, MA
5 Stars

February 04 2025 9:56AM

They worked tirelessly to get the bank levy removed from my account, handling the process with efficiency and expertise. Thanks to their dedication, I was able to access my funds much sooner than expected. I’m incredibly grateful for their support!

Terri G.
Nashville, TN
5 Stars

February 04 2025 8:56AM

They worked tirelessly to get my tax lien lifted, giving me the freedom to refinance my home without that black mark on my record. Their dedication and expertise made all the difference, and I’m incredibly grateful for their help!

Tracey W.
Atlanta, GA
5 Stars

February 01 2025 8:03AM

They expertly guided me through the Offer in Compromise process, helping to significantly reduce my tax debt. Bob R handled every detail with professionalism and took the time to patiently answer all my questions. Thanks to his expertise, I feel a huge sense of relief knowing this is finally behind me!

Sean M.
Boston, MA
5 Stars

January 31 2025 6:37PM

I was overwhelmed by tax debt caused by my ex-spouse, but they helped me file for Innocent Spouse Relief. Their understanding of the process and empathy made all the difference. Now, I’m finally free from that burden and can move forward.

James N.
Phoenix, AZ
5 Stars

January 30 2025 2:00PM

Bob R managed my Offer in Compromise with exceptional skill and efficiency. He expertly negotiated with the IRS, significantly reducing my tax burden and providing me with much-needed relief. His knowledge, professionalism, and dedication made all the difference, I couldn’t have done it without him!

Paul D.
Los Angeles, CA
5 Stars

January 15 2025 6:32PM

Michael helped me apply for Innocent Spouse Relief when I was overwhelmed by tax debt caused by my ex-spouse’s errors. The process was seamless, and I finally feel free from the financial burden. Highly recommend his expertise!

Paules H.
Dallas, TX
5 Stars

December 27 2024 4:30PM

A tax lien was severely damaging my finances and causing me constant stress. Thankfully, they stepped in and expertly negotiated with the IRS on my behalf, ultimately having the lien removed. It felt like a huge weight was lifted off my shoulders, and I could finally breathe again. Their dedication and knowledge made all the difference in my situation, allowing me to regain control of my financial future. I can’t express how grateful I am for their support during such a challenging time. Now, I can focus on rebuilding my finances without the burden of that lien hanging over me.

Jimmy J.
Phoenix, AZ
5 Stars

December 25 2024 8:25PM

I hadn’t filed taxes for several years and was anxious about addressing the situation, but their team guided me through the entire process with patience and without any judgment. They worked efficiently, resolved everything quickly, and gave me peace of mind.

Lauren C.
Seattle, WA
5 Stars

December 25 2024 1:33AM

They assisted me with nonprofit tax filing, and their expertise was clear from start to finish. They ensured everything was accurate, fully compliant with regulations, and even offered valuable advice to streamline future filings. I couldn’t have done it without them!

Lindsey H.
Los Angeles, CA
5 Stars

December 22 2024 5:12PM

I needed help with payroll tax issues, and their team stepped in immediately, offering expert guidance and efficient solutions. They resolved all the problems swiftly, provided clear explanations, and implemented measures to ensure I remained compliant with tax regulations moving forward.

David W.
Dallas, TX
5 Stars

December 21 2024 8:39AM

I needed assistance setting up an installment agreement for my taxes, and the team handled everything flawlessly from start to finish. They made the entire process straightforward, took the time to explain all the terms in detail, and answered every question I had. I'm truly grateful for their expertise, support, and professionalism throughout the entire experience.

Lori W.
Los Angeles, CA