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Five Star Tax Resolution Review

4.5 Overall Rating

4.2 Stars
4.5 Stars
4 Stars
4.3 Stars

Bottom Line

With 32 years of experience, tax relief options include Offers In Compromise, installment arrangements, audit representation, and lien/levy support. Five Star Tax Resolution has a successful track record of saving clients millions and an affordable flat fee payment structure. Call to speak with a live tax attorney now.

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About Five Star Tax Resolution

If you find yourself in collections, being audited, or levied by the IRS, Five Star Tax Resolution will communicate and negotiate with the IRS and find a way for you to remain compliant with the agency. The company employs a team of Attorneys, Certified Public Accountants, and IRS Enrolled Agents to manage your case quickly and successfully. Five Star Tax Resolution offers free consultations and a 30-day money-back guarantee.

Since 2008, Five Star Tax Resolution has saved clients millions in money owed to the IRS. Its track record includes thousands of cases won and fast approvals. The team of tax and legal experts are members of the National Association of Enrolled Agents (NAEA), National Association of Tax Professionals (NATP), and California Tax Education Council (CTEC).

While some tax relief companies provide limited services, such as setting up payment plans on your behalf, Five Star Tax Resolution offers more comprehensive services that include managing appeals and negotiating settlements. 

Pros

  • Accredited team of CPAs, EAs, and tax attorneys
  • Fast response time
  • Thousand of cases won
  • Free consultation includes a call to the IRS to assess situation

Cons

  • No child support, state income tax, property tax, sales tax cases

How Five Star Tax Resolution Works

A tax relief company represents your interests and negotiates with the IRS on your behalf – for a fee. Five Star Tax Resolution will determine what programs you qualify for to reduce back taxes and penalties and which tax relief laws apply to your situation. 

Every client is given a dedicated resolution specialist who will be your main point of contact throughout the resolution of the case. If your case is larger or more complex, you may work with multiple specialists who will help ensure a fast outcome.

To work with Five Star Tax Resolution, start by requesting a free consultation on the website. During this call, they’ll review your income, assets, and expenses. The specialist will also call the IRS to learn more details about your case in real time.

Then, Five Star Tax Resolution will launch their investigation, communicating with the IRS and explaining your options. Every settlement strategy is different, depending on your situation, but the resolution specialist will devise a plan to establish IRS compliance and negotiate the best possible outcome.

Tax Relief Options 

Five Star Tax Resolution takes on all cases except child support, state income tax, property tax, and sales tax cases. If you find yourself in a situation where you cannot pay your tax obligation, Five Star Tax Resolution offers a few services to help you resolve your debts:

  • Offer In Compromise (OIC): Allows qualified individuals with unpaid taxes to negotiate a settled amount that is less than what is currently owed to settle the taxes owed.
  • Installment Arrangement: These payment plans allow you to pay the owed amount within a particular time frame. Depending on the amount owed, you may have more or less than 180 days to make smaller, regular payments.
  • Wage Garnishments & Releases: The IRS will levy or seize some or all of your wages each pay period until you resolve your debt. Five Star Tax Resolution can also help with lien and levy releases, ensuring you comply with the Agency to satisfy your debt.
  • Audit Representation: If you’ve been audited, the company will help ensure information is reported correctly according to the tax laws and verify the reported amount of tax is correct. 

In addition to timely tax relief services, Five Star Tax Resolution can also help you devise a comprehensive plan to reduce your tax liability. They’ll perform a custom analysis of your financial situation to determine strategies that will lower your tax burden and free you up for growth. 


Five Star Tax Resolution Costs

Services start at $250, with costs varying depending on the individual case. Five Star Tax Resolution recommends interested clients contact the company for a precise quote tailored to their specific situation. Specialists will thoroughly review the extent of your tax issues to determine fees and timelines.

You’ll need to have debts of at least $8,000 to work with Five Star Tax Resolution.


Five Star Tax Resolution Complaints

The Better Bureau gives Five Star Tax Resolution an A+ rating and its customer reviews average 3.4 stars. Many reviews state that representatives communicate with kindness and respect, and are knowledgeable tax professionals. Others reference the team’s ability to alleviate stress and formulate a successful resolution with the IRS.

Customer complaints about the company reference significant delays in resolution, though this often pertains to delays in government approvals, not the company itself. Other complaints mention high fees and difficulty contacting their representative following payment.


Five Star Tax Resolution FAQs

In what states are Five Star Tax Resolution services available?

Five Star Tax Resolution’s services are available nationwide. The company also has several physical offices in California and one in Las Vegas.

How long will Five Star Tax Resolution take to resolve my case?

There is no standard timeline for completion because each situation is different. Many cases, however, are completed in under 12 months.

Can I negotiate with the IRS myself?

While you can negotiate yourself, it’s a smarter decision to let a tax professional or tax relief service negotiate on your behalf. Successful remediation requires speed, knowledge, and compliance. Working with a professional experienced with the IRS will do that on your behalf and because they know the ins and outs of tax relief can increase your odds of reaching an acceptable settlement or payment plan without a hitch.

How much debt do I need to work with Five Star Tax Resolution?

Five Star Tax Resolution takes on cases with a minimum of $8,000 in debt.


Conclusion

Five Star Tax Resolution is a smart option for tax relief because they are easy to connect and stand behind a successful track record of helping clients negotiate with the IRS.


129 Five Star Tax Resolution Reviews

Write Review
5 Stars

December 17 2024 6:03AM

Michael has been extremely helpful with me. He was polite, & very professional. I just launched my business & was worried about my taxes & how things would turn out. He assured me everything would be alright & sure enough it was. I look forward to working with Micheal and 5 Star Tax in the future. I highly recommend him!

Avi C.
Glendale, CA
5 Stars

December 14 2024 4:25PM

Wage garnishment was really impacting me, and it felt like there was no way out. Thankfully, they knew exactly what needed to be done. They took care of all the paperwork, handled the negotiations, and now my paycheck is back to normal. I'm so relieved!

Mable R.
San Jose, CA
5 Stars

December 14 2024 12:16PM

Incredible service with my penalty abatement request! They were efficient and effective in helping me get several penalties removed, saving me a significant amount. Highly recommend their professional and helpful team for anyone facing similar issues!

Barton V.
Miami, FL
5 Stars

December 14 2024 8:52AM

I was nervous about working with a tax resolution company, but they proved to be amazing. They explained every option, helped me make a plan, and followed through with everything. I finally feel like I’m getting somewhere with my debt. Their service is worth every penny. Highly recommend them.

Eric H.
Los Angeles, CA
5 Stars

December 12 2024 8:49PM

I really never write reviews but Bob R and Theo impressed me with how they handled and solved my tax problem. Not only are they excellent they are extremely knowledgeable and helpful while being aggressive and quick against my issue. At one point I did think about giving up but Raquel kept me from giving up and she was right to stay strong. My tax bill went from 270000 to 27000. I was jumping up and down when I heard and saw that. I’ve already recommended them to all my buddies and friends and I genuinely was surprised by them. I’ll continue recommending them as well. Thank you guys for everything!!!!

Andy Z.
Pasadena, CA
5 Stars

December 12 2024 8:43PM

I came to Five Star very worried about my tax issues and lo and behold Micheal. Micheal was extremely helpful and polite while being professional. I launched my new business and I was truly worried about taxes and IRS but He reassured me that everything is fine and going to be ok and sure enough it was. He double checked everything before finishing and that really sealed the deal for me. I truly look forward to working with Micheal again and 5 star in the near future, I highly recommend 5 Star and I extremely recommend working with Micheal!

Blane P.
Pasadena, CA
5 Stars

November 28 2024 1:33AM

I’d been avoiding my tax debt, but they helped me face it head on. Five Star Tax Resolution worked with the IRS and set me up on a manageable plan. I finally feel like I’m moving forward. It’s such a relief. I’m so grateful for their help.

Alton D.
Los Angeles, CA
5 Stars

November 28 2024 1:18AM

I’d been putting off my tax debt for years, but this team helped me face it. Five Star Tax Resolution worked out a plan that actually fits my budget. I finally feel like I’m getting somewhere. I’m incredibly grateful for their help. They’re the best at what they do.

Traci L.
Miami, FL
5 Stars

November 21 2024 5:05AM

Five Star Tax Resolution really listened to my concerns. They found a solution that actually worked for me, and I felt supported the whole time. I now have a payment plan that fits my life. I can’t thank them enough. Highly recommend their service.

Alex D.
Phoenix, AZ
5 Stars

November 19 2024 8:31PM

When the IRS started garnishing my paycheck, I was completely overwhelmed and didn’t know what to do. Five Star stepped in and took control of the situation immediately. They worked quickly and effectively to stop the garnishment, giving me back my financial stability and peace of mind. Their expertise and professionalism throughout the process were incredible, and I’m so grateful for their help. I can’t recommend them enough for anyone facing a tough tax situation, they truly deliver results!

Aleks D.
Phoenix, AZ
5 Stars

November 19 2024 8:08PM

Five Star Tax Resolution was a lifesaver when I needed help applying for Innocent Spouse Relief. They guided me through the process with patience and expertise, making everything so much easier to handle. Thanks to their hard work, I’m finally free from my ex’s tax issues, and it feels like a huge weight has been lifted off my shoulders. Their team was professional, compassionate, and always kept me informed. I’m incredibly thankful for their help and couldn’t have done it without them!

John R.
Jacksonville, FL
5 Stars

November 19 2024 2:43AM

I was incredibly nervous about facing an audit, but Five Star quickly put me at ease. They took the time to explain every step of the audit process in a way I could understand, which helped me feel more confident. Having them represent me made all the difference, they handled everything with professionalism and care. Their expertise and guidance turned a stressful situation into something manageable. I’m so grateful for their support and would highly recommend their services to anyone in a similar situation!

Zachary O.
Phoenix, AZ
5 Stars

November 18 2024 3:30PM

I was unfairly held responsible for my ex's tax debt, and the stress was overwhelming. Five Star stepped in and took care of everything, guiding me through the entire Innocent Spouse Relief process. Their team was knowledgeable, compassionate, and efficient, making a complicated situation much easier to handle. Thanks to them, my name was cleared, and I no longer have to carry the burden of a debt that wasn’t mine. I’m incredibly grateful for their help and support!

Walter G.
Phoenix, AZ
5 Stars

November 14 2024 7:53PM

Five Star’s tax preparation service was incredibly hassle free, making the entire process smooth and stress free. I now feel confident that my taxes are in perfect order. With their professionalism and efficiency, they’ve earned my trust, and they’ll be my go to from now on!

Kirk B.
Los Angeles, CA
5 Stars

September 25 2024 1:37AM

I recently sought help from Five Star Tax Resolution Services for a wage garnishment, and I’m thrilled with the results! Their team was professional and understanding, guiding me through my options with clear explanations. They acted swiftly to negotiate with my creditors, keeping me updated throughout the process. Thanks to their expertise, my wage garnishment was successfully released, relieving a lot of stress. If you’re dealing with wage garnishments, I highly recommend Five Star Tax Resolution Services. They deliver excellent results and truly advocate for their clients!

Antonio Y.
Pasadena, CA
5 Stars

September 12 2024 9:43PM

I am working with Sam B and so far he seems great. I am at the beginning of this process but he has been very professional and patient with me, fully answering my questions and explaining the process to me before I made any kind of payment. He made me feel confident about his service. I am excited to have my tax situation finally sorted out.

Jazmin G.
San Pedro, CA
5 Stars

August 13 2024 12:11AM

Had an exceptional experience with 5 Star Tax. They were able to handle my very complicated tax problem And were straight to the point. Had been dealing with another tax firm prior to using them. Will be recommending them to anyone in need.

David Q.
Calabasas, CA
5 Stars

August 09 2024 4:29AM

Had my first initial call with 5 Star and spoke to Christian **. He was fantastic, patient and provided clear answers to all my questions and walked through the process. Let's see how the process goes but if this first call is any indicator, it will be smooth.

Jimmy V.
Pasadena, CA
5 Stars

July 23 2024 1:55AM

Michael has been extremely helpful with me. He was polite, & very professional. I just launched my business & was worried about my taxes & how things would turn out. He assured me everything would be alright & sure enough it was. I look forward to working with Micheal and 5 Star Tax in the future. I highly recommend him!

Lakita C.
Pasadena, CA