Lexie Hearing aids combine cutting-edge technology, low prices and easy access to customer service. You’ll pay substantially less for Lexie Hearing aids because the company sells directly to consumers. Lexie stands out with an easy-to-use, high-quality app that integrates with a rewards program where you can earn points toward savings on Lexie accessories.
Lexie Hearing aids are over-the-counter hearing aids (OTC) for those with mild to moderate hearing loss. The brand offers customers a cutting-edge app, lower prices, and easy access to customer service. There are two models in the current lineup: the Lexie B2 Plus (powered by Bose) and the Lexie H1.
While the two Lexie models are quite different, they both come with a rechargeable battery (no longer disposable batteries), a charging case, a 45-day free trial period, a one-year warranty, and free customer support from Lexie Experts for life. They also have an optional 24-month extended protection plan (approximately $96–$180) that covers accidental damage, malfunction repairs, and reduced-cost replacements for lost or stolen devices. Both are compatible with the iPhone and most Android devices.
The hearX Group developed Lexie Hearing to provide affordable hearing aids with the latest hearing aid technology. hearX conducted over 1 million hearing tests in 39 countries worldwide to help create low-cost, high-quality hearing aids. Lexie Hearing is based in DeKalb, Illinois, and Lumen hearing aids are manufactured in Minnesota.
Pros
45-day trial
Made in the U.S.
Lexie Rewards program to earn points towards accessories
Rechargeable battery
Lifetime customer support
Cons
In-person support only during select times
Some models lack customizations
Lexie Hearing Aids Comparison
Lexie offers two models of hearing aids. See how they compare here:
Model
Price
Features
Lexie B2 Plus (RIC)
$8,999 per pair
– In-app setup and customization – Bluetooth for phone calls – 14 customizable sound and hearing profiles – Background noise reduction and feedback cancellation – Rechargeable charger case – 18-hour battery life
Lexie H1 (earbud style)
$299 per pair
– In-app setup and customization – Bluetooth for phone calls, music, and more – 4 preset programs – Background noise reduction and feedback cancellation – Rechargeable charger case – 9-hour battery life
Lexie Hearing Aid Comparison
Lexie B2 Plus (Powered by Bose)
Lexie B2 Plus hearing aids
The Lexie B2 Plus hearing aids are receiver-in-canal (RIC) devices designed to offer users advanced personalization. It sits discreetly behind the ear up to 18 hours. Through the Lexie app, users can adjust volume, customize sound settings, switch between listening environments, and create and personalize programs unique to their needs. The B2 Plus also supports Bluetooth streaming for phone calls on compatible devices, making it a strong option for those who want both hearing support and connectivity.
We also spent two weeks testing the Lexie B2 Plus. The B2 Plus hearing aid is one of our favorite OTC devices we’ve tested so far. We appreciate the Bluetooth capabilities and the app’s user-friendly control options.
You can also chat directly with a Lexie consultant in the smartphone app when needed.
Lexie H1
H1 Hearing Buds by Lexie
The Lexie H1 are hearing earbuds with a boost. They feature an in-ear, earbud-style design that sits fully inside the ear, offering a more modern and low-profile alternative to traditional hearing aids. These rechargeable devices have a nine-hour battery life and are controlled through the Lexie app. Within the app, users can adjust settings and select between four preset programs. The Lexie H1 also has Bluetooth, allowing users to stream music, make calls, and more. Designed for everyday use, the H1 focuses on simplicity, comfort, and convenience, making it a good fit for users who prefer a familiar earbud feel and function.
Lexie Mobile App
The Lexie app works for most Android devices and all iOS devices. It uses Bluetooth connectivity to adjust hearing aid volume and other settings. Developers designed the app controls to be very easy to use, even for people unfamiliar with personal technology.
Download the Lexie app to create a custom hearing experience and to access these features:
Battery level monitor
Stream audio and video calls to get help or to have an expert adjust your hearing aids remotely
A 2-minute hearing test with automatic programming based on results
Lexie Rewards goals tracker
Video and step-by-step tutorials
Help section
Volume control
Lexie Care Support
Lexie Care provides customer service to ensure you can use your hearing aids to the fullest. The program starts with advanced support during the first 45 days, so customers can learn how to use and maintain the devices.
Hearing experts are available from 9 a.m. to 8 p.m. CST Monday through Friday and 8 a.m. to 5 p.m. CST on Saturdays. Contact them via the Lexie app or by phone. The mobile app also features self-help videos and illustrated tutorials.
Lexie Rewards Program
Lexie Rewards is a free, optional points-based program. The program awards you points for meeting goals that help you adjust to your hearing aids. Use accumulated points to get Lexie accessories.
Lexie Rewards sets goals customized to fit your lifestyle. Wearing goals are based on how long you wear the devices. Activity goals involve learning how to use Lexie Hearing aids and the mobile app.
The goals build on what you accomplished the previous week. If you don’t reach your goals, Lexie Rewards automatically adjusts the next week instead of increasing goals. You receive full points for achieving goals and partial points otherwise.
Lexie Hearing Aids Costs
Lexie Lexie hearing aids cost between $299 and $899. Financing options are available at checkout through third-party vendors. The brand keeps costs down by selling hearing aids directly to consumers online. To alleviate concerns about buying online, Lexie offer a 45-day free trial with a full refund policy.
How to Buy Lexie Hearing Aids
You can buy Lexie hearing aids online. The company recommends that you take their free online hearing test before purchasing hearing aids to assess your hearing needs. If you have a test from an audiologist, that works too. Once you have your test results, you can also set up a free discovery call with a Lexie Expert for personalized guidance on which hearing solution will work best for you.
Once you identify the hearing aids you need, simply provide contact and credit card information to complete the order. Financing is available through a third party at checkout. Medicare does not pay for hearing aids.
Once you receive your Lexie hearing aids, use the intuitive onboarding, 24/7 self-help resources, and the mobile app to set up and complete your self-fitting. Lexie Experts are available in real time during business hours to help, should you need them. Try the hearing aids for at least 21 days to give yourself time to adapt to wearing them.
Lexie Hearing Complaints
Lexie Hearing was launched in 2020, so it has fewer reviews than some competitors. Still, it has a Better Business Bureau rating of A+. The hearing aid brand also has a 4.1-star Trustpilot rating.
Most reviews are extremely positive. The hearing aid users are happy with the sound quality, customer service, comfort, and ease of use. The few negative reviews concern the Bluetooth functionality and the higher price of replacement parts.
Lexie Hearing Aids FAQs
Will I get the same Lexie Rewards points if I only need one hearing aid?
Up to 9,000 Lexie Rewards points are available if you need one hearing aid. Most customers use two hearing aids and are eligible to accumulate up to 12,000 points.
Do I need a cellphone to use Lexie Hearing aids?
Although Lexie hearing aids let you control volume and select hearing programs, you still need to use the Lexie mobile app. You can also access Lexie Care and other features on most iOS or Android phones or tablets.
Can I try Lexie hearing aids before I buy them?
Lexie Hearing aids are only available online. Although you can’t try the devices before you buy them, you will get your money back if you return them within 45 days after delivery.
Are Lexie hearing aids any good?
Yes, Lexie hearing aids are highly rated OTC hearing aids that are affordable, provide good sound support and amplification, app-based customizations, and customer service.
Does Costco sell Lexie hearing aids?
Costco Hearing Aid Centers only sell prescription hearing aids, so they don’t offer Lexie hearing aids in-person. Lexie hearing aids are available online at Costco, just as they are available on Amazon.
Conclusion
If you aren’t partial to hearing aids that fit directly in the ear canal, using Lexie Hearing aids will save you a substantial amount of money. Lexie devices are produced and sold by companies with a history in hearing technology design. The hearing aids have the right mix of technology without bells and whistles you probably won’t miss. Lexie hearing aids are competitive with the best hearing aids we’ve reviewed.
Cheap one size fits all are worthless. I thought they'd at least work a little. But was told batteries had to be changed then wires then earpieces. Very hard to do and I'm not elderly. Every time I tried to use them they didn't even turn on..
Do not allow them ads to mislead you or you'll get as frustrated as me. Plastic pieces of junk. And the price is not the only charge- $20 more for??
Margery H.
Cranston, RI
April 06 2021 11:52PM
I have been wearing the Lexie hearing aids for one month and they have completely changed my life. I couldn’t be any happier with hearing aids. They are a quality product at an affordable price. I highly recommend them.
Billy D.
Oakley, CA
March 27 2021 12:55AM
I have had my Lexie hearing aids approx. 2 months and would give them a A+ rating from anywhere for the hearing aids themselves to the their support reps.
Their reps are very friendly and very knowledgeable of their product and have called me more than a several times to see if I had any questions or having any problems. Today I received a Duo Care Kit with various items plus a large supply of batteries.
I knew nothing about Lexie hearing aids before I ordered them and just took a chance and it was the best decision I made.
I often have read reviews from customers and I always wondered if these were actual reviews or made by company's themselves. Well this review is for real and I think if you are in need for hearing aids Lexie is the company to choose.
Charlene C.
Manito, IL
March 19 2021 1:24AM
I love these hearing aids. I was about to lose my job because of my hearing loss. But Lexie I have a new exciting life. These hearing aids are perfect for me and can be for you you just try them. You have nothing to lose. 45 days money back.
Gerald O.
Plymouth, MI
November 10 2020 3:34PM
I have been wearing the Lexie Lumen Hearing Aids for little over a month now and I have to say that I am enjoying them very much. They have changed my hearing a lot. I do not have to ask someone to repeat their self or have the TV or Radio turn up loud any more.
There was many times before that I could not understand someone and it sounded like they were mumbling their words. Now that I am using the Lexie hearing aids I hear them very well.
They have changed my life and they will yours too. Just give them a try and you will be very happy with them. I know I am.
