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Oticon Review
4.4 Overall Rating
Bottom Line
Oticon is among the top three hearing aid companies worldwide. The company produces a broad range of hearing devices for all ranges of hearing loss, ages and lifestyles. Oticon is known for innovative hearing solutions like OpenSound Navigator, BrainHearing and OpenSound Optimizer technologies. The company maintains quality care after the sale by providing hearing aids only through authorized sellers.
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About Oticon Hearing Aids
Oticon is among the top three hearing aid companies worldwide. The company produces a broad range of hearing devices for all ranges of hearing loss, ages, and lifestyles. Oticon is known for innovative hearing solutions like OpenSound Navigator, BrainHearing, and OpenSound Optimizer technologies. The company maintains quality care after the sale by providing hearing aids only through authorized sellers.
Oticon backs up its People First motto by researching all facets of hearing loss, including related psychological factors. The company thoroughly tests research findings and new technology and is known for innovative solutions to hearing loss. Oticon sells a variety of hearing aids through dealers across the United States and around the world.
The U.S. National Library of Medicine published a study that determined why people don’t use hearing aids. The top two reasons for avoiding the devices were uncomfortable hearing aids and the consumer not receiving expected benefits. Oticon addresses both issues with multiple hearing aid lines and models for mild to profound hearing loss.
Pros
- Broad range of hearing aid styles to meet all needs
- Mobile app for iOS and Android to control devices
- Advanced technology, such as BrainHearing
Cons
- Difficult online purchase process
Oticon Develops Hearing Technology
Before we discuss Oticon’s hearing aids, let’s take a look at the technology that goes into these devices. Technological developments include those for managing tinnitus, advanced speech enhancement, feedback and wind noise shields, as well as those listed below.
- Oticon OpenSound Navigator analyzes sounds in a 360-degree radius more than 100 times per second. This feature balances the surrounding sounds, providing a clear focus sound with audible background sounds that are not distracting. This technology is available in Oticon Opn S, Xceed and Opn hearing aids.
- Velox S is Oticon’s groundbreaking platform powered by detectors that monitor the sound environment 56,000 times per second. This technology includes proactive feedback management, updated OpenSound Navigator and optimal-performance rechargeable batteries. Opticon Opn S hearing aids feature Velox S.
- OpenSound Optimizer provides optimal six-decibel sound gain, open fittings and eliminates feedback. Users get up to 30% more speech cues, while OpenSound Optimizer maintains clarity and sound quality. This technology is available in the Opn S hearing aid models.
- Oticon’s BrainHearing Technology delivers the most precise, purest signal possible to the brain. This feature preserves essential details in speech, so the brain puts forth less effort to decipher what the ears process. BrainHearing Technology separates sound sources from both ears to enhance speech understanding in noisy environments.
Oticon Hearing Aids Costs
We found a price list on an Oticon-authorized hearing center website. Costs ranged from $1,294 to $3,650 per device, and a hearing test and other services. The highest-priced models were Oticon Opn 2 miniRITE and Siya. The CROS lists for $825 on another site.
Oticon’s limited hearing aid warranty covers manufacturing and material defects for two years and loss and damage for one year. The warranty also provides a money-back guarantee for 45 days from the date of purchase.
Where to Buy Oticon Hearing Aids
Oticon does not endorse or sell products to online or mail order retailers. You can buy Oticon hearing aids, get a hearing test and receive help and advice from authorized Oticon hearing care professionals. Doing so ensures you get all warranty terms and services included with Oticon devices. The company’s website provides a dealer location tool.
Oticon Hearing Aid Models
Oticon produces six hearing aid models for adults, including one for single-sided hearing loss. Oticon devices are available as in-the-canal, over-the-ear and numerous other types of hearing aids. The company also manufactures accessories to provide convenient hearing solutions.
Oticon Opn S comes in styles for all hearing loss, from mild to profound. Four models include the miniRITE, Oticon’s smallest behind-the-ear hearing aid. This model can be controlled with an iPhone app or push-button controls for volume and listening programs. Opn S miniRITE treats mild to severe hearing loss.
Opn S BTE PP is a slim, powerful hearing aid worn behind the ear. This model is also iPhone compatible but designed for severe to profound hearing loss. BTE PP features a telecoil for a better sound experience in public places and requires no looping system.
Oticon Xceed features two behind-the-ear hearing aids for severe to profound hearing loss. Xceed SP (super power) and Xceed UP (ultra power) each sport a new modern design with push buttons for easy control. Both are IP68-certified for water and dust resistance and iPhone compatible.
Oticon Opn offers eight hearing aid models, including miniRITE, in-the-canal and half shell. The full shell with flexible custom options is easy to insert and adjust. This feature makes it an excellent choice for those who have arthritis. The full shell aids come with wireless connectivity.
Oticon Siya features cutting edge 2.4 GHz Bluetooth technology for connectivity with many devices. Siya works with Oticon’s mobile app for iOS and Android and offers a choice of nine hearing aid styles.
Dynamo is Oticon’s most advanced and personalized Super Power device. These aids come with premium speech processing technologies to overcome the challenges of severe to profound hearing loss. Dynamo has a smaller case size and is powered by a long-life battery.
Oticon’s CROS is a single-sided hearing loss solution. This hearing aid uses Oticon TwinLink technology to connect to external audio streams without blocking sound from the weaker ear. Oticon CROS lets patients watch television or listen to music while carrying on a conversation at the same time.
| Model | Features | Best For |
|---|---|---|
| Opn | Eight models | Those who prefer in-ear models or need an easy-to-handle hearing aid |
| Opn S | Enhanced speech understanding | Mild to profound hearing loss |
| Xceed SP or UP | OpenSound Optimizer, less whistling | Severe to profound hearing loss |
| Siya | Connect easily to wireless devices | Those who want exceptional sound quality |
| Dynamo | Premium speech processing, long battery life | Severe to profound hearing loss and an active lifestyle |
Oticon Hearing Aid Complaints
Oticon receives an A+ rating from the Better Business Bureau. The BBB lists five complaints over the past three years. One “complaint” was from an unauthorized seller whose account was shut down. Other issues resolved when the customer contacted an authorized provider.
ConsumersAdvocate rates Oticon at 3.8 out of 5 stars. The company scored highly for all criteria except for pricing and warranty exclusions. However, Oticon prices products reasonably considering the high level of technology in the devices. Almost all ZipHearing readers gave the company a 5-star review.
Oticon Hearing Aids FAQs
Active-duty military and veterans can use their benefits to pay for Oticon hearing aids. Xceed, Opn S and Opn Custom models and several hearing aid accessories are available through the VA program.
One TV Adapter 3.0 pairs with an unlimited number of Oticon Opn hearing aids.
Oticon produces four hearing aid models for children. Oticon Opn Play is for those with mild to severe hearing loss. Xceed Play aids are for children with severe to profound hearing loss. The Sensei Super Power (SP) is powerful yet small, and Sensei BTE 312 is slim with features for complex listening environments.
Psychoacoustics is a science that combines psychology and the physiological effects of sound perception and communication.
Oticon’s online support portal explains general use and care for all hearing aids. The company also provides a download center with instructions, technical information and more for each model and all accessories. If you prefer not to go online for help, your authorized Oticon dealer can assist in person or over the phone.
Conclusion
Oticon is a leader in the hearing aid industry. The company dedicates substantial resources to research and development to produce devices to treat all types of hearing loss. Oticon offers multiple product lines, often with numerous models to choose from. This selection allows most patients to receive hearing aids that are effective, comfortable and appropriate for their lifestyle.