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Jabra Enhance Hearing Aids logo

Jabra Enhance Hearing Aids Review

4.7 Overall Rating

4.4 Stars
4.4 Stars
3.9 Stars
4.3 Stars

Bottom Line

Jabra Enhance is changing how you buy hearing aids. Jabra Enhance offers a direct-to-consumer website for purchasing hearing aids at lower prices. You don’t need a prescription, and customers receive aftercare virtually. Anyone with a compatible smartphone or tablet can use the hearing aids.

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About Jabra Enhance Hearing Aids

Jabra Enhance provides over-the-counter hearing aids. Customers can purchase hearing aids online at lower prices without a prescription, and receive aftercare virtually. The hearing aids are compatible with iPhones, Android devices, and other mobile devices.

Jabra also sells one prescription hearing aid, the Jabra Enhance Pro 30, which is available only at Costco.

Jabra Enhance (formerly Lively) launched in January 2019 to offer advanced-engineered hearing aids that are accessible and affordable. Jabra Enhance is backed by GN, a global leader in the industry with 150 years of hearing expertise. Three models are available at significantly lower costs than most hearing aid companies—you can also pair them with your TV or mobile device for better hearing in tough situations. 

In 2023, Jabra updated its Jabra Enhance Select hearing aids to qualify as “over-the-counter” devices (the hearing aid hardware and underlying technology did not change). All Jabra Enhance hearing aids come with three years of virtual services from their audiology team to help you adjust your hearing aids as needed.

Pros

  • Affordable prices on OTC hearing aids
  • Free virtual consultation and ongoing, on-demand support
  • Offers a free online hearing test
  • Aids can be adjusted with a free app for Apple iOS or Android
  • Suitable for mild to moderate hearing loss

Cons

  • No in-person exams or fittings
  • Not suitable for severe or profound hearing loss

Jabra Enhance Hearing Aids Features

Jabra Enhance has three receiver-in-canal (RIC) hearing aid models: Enhance Select 700, Enhance Select 300, and Enhance Select 50R. All of them are intended for adults with mild to moderate hearing loss. Those with severe-to-profound hearing loss should opt for hearing aids with more features. All three models are rechargeable batteries with an all-day battery life. They’re designed to deliver clear, personalized sound in a variety of everyday environments.

Each model offers a different level of sound processing and noise reduction management for conversations in settings like restaurants, group gatherings, and outdoor spaces.

All models include access to remote hearing care from Jabra Enhance audiology professionals, who can adjust your devices based on your hearing needs. Users can also make real-time changes in the Jabra Enhance app, including adjusting volume and switching between listening modes.

As an RIC design, Jabra Enhance hearing aids are small and nearly invisible, but not earbud style. They sit behind the ear with the receiver placed inside the ear canal. They are available in multiple color options designed to blend with different hair tones for a discreet appearance. They carry a 100-day trial period and up to a three-year warranty.

Source: Jabra GN
FeatureBenefit
Smartphone compatibilityStream audio, music, or phone calls from iOS and Android devices
Warp channelsSplits frequencies to provide a more natural, high-quality sound
Programmable settingsCustomize settings for environments with different sound levels and acoustics, like parties and restaurants
Noise blockerBlocks background noise to allow better speech comprehension
Directional microphonesLocalizes sounds and focuses on speech in noisy backgrounds
Tinnitus controlPlays quiet, constant white noise to distract from ringing in the ears
Jabra Enhance Hearing Aid Features

Comparing Jabra Enhance Hearing Aid Models

Jabra Enhance offers four hearing devices with increasing levels of sound processing and noise control.

Enhance Select 700

The Jabra Enhance Select 700 is the newest and most advanced model. It’s designed to deliver clearer speech and better situational awareness, even in noisy environments. This model builds on Jabra’s sound processing technology to help separate speech from background noise, making conversations feel more natural and easier to follow. The Enhance Select 700 is compatible with hands-free calling on iPhones and Androids. It also comes with a charging case you can carry. Like the rest of the lineup, it uses a discreet RIC design and offers full app control and remote adjustments.

Enhance Pro 30

The Jabra Enhance Pro 30 is a prescription hearing aid available exclusively through Costco Hearing Aid Centers. This model is similar to the Enhance Select 700, but customers can receive an in-person hearing test, professional fitting, and ongoing support. This hearing aid is designed for individuals with mild to severe hearing loss and offers more advanced sound processing and customization. But like the rest of the Jabra models, it’s a discreet receiver-in-canal (RIC) design, with a rechargeable battery, Bluetooth streaming, and automatic adjustments for different listening environments.

Enhance Select 300

The Jabra Enhance Select 300 enables natural, effortless listening in all situations. The device enhances sound using two algorithms. It also reduces sudden sounds for greater comfort, such as jangling keys or plates dropping on the floor. The Select 300 is a mini receiver-in-ear hearing aid and is nearly invisible when worn. For this reason, it’s also one of Jabra customers’ top picks. It comes with a charging carry case and can make hands-free iOS calls. 

Enhance Select 50R

The Jabra Enhance Select 50R is currently Jabra’s most budget-friendly option. It provides essential sound amplification and speech clarity features for quieter environments and one-on-one conversations. While it doesn’t offer the same level of advanced noise management as the other two models, it still provides rechargeable convenience with a desktop charger, app controls, and access to Jabra Enhance’s remote audiology support. This one is a practical choice for users who want a simple, easy-to-use hearing aid at a lower price point.


Jabra Enhance Hearing Aids Pricing and How to Buy

Jabra Enhance hearing aids cost between $1,195 per pair and $1,995 per pair. This includes a three-year warranty and loss and damage protection. Jabra’s hearing aid pricing is about one-third the cost of most prescription hearing aids. Jabra also offers financing through Bread Pay™, which helps spread your costs into lower monthly payments. Jabra occasionally offers deals. For example, as of writing this review, you get a free TV streamer with the purchase of the Enhance Select 700 model – a $299 value.

Along with a pair of the best hearing aids, you’ll get access to a mobile app and a carrying case.

Device NameEnhance Select 700Enhance Pro 30Enhance Select 300Enhance Select 50R
Price$1,995$1,599-$1,699 (depending on store promotions)$1,695$1,195
Battery TypeRechargeable carry caseRechargeable carry caseRechargeable carry caseRechargeable desktop charging
DescriptionCutting-edge technology for clearer speech and situational awareness in noisy, complex listening environmentsAdvanced sound processing for clearer speech and better awareness in complex listening environments. In-person professional fitting and support includedAdvanced technology for natural sound and effortless listening. Great for active lifestyles and the most dynamic situationsGreat sound quality for everyday listening and one-on-one conversations
Cost of Jabra Enhance Hearing Aids

Jabra Enhance Customer Service

Jabra Enhance hearing aids are easy to use—if you can use FaceTime or Skype, you can use these products.

Once you receive your Jabra Enhance hearing aids, you’ll do a 30-minute video orientation with one of Jabra’s licensed hearing professionals. During this session, they’ll customize your new hearing aids to meet your unique needs.

Beyond your orientation, Jabra’s Customer Support Team is available for follow-up via video chat, phone, or email seven days a week for technical support and troubleshooting. If you need help adjusting your aids while dining at a restaurant, for example, simply open the app to reach a specialist.

Your hearing aids will also come with a free mobile app that lets you control and customize your hearing settings yourself. The app even includes a handy “find my hearing aids” feature, should you misplace them.


Jabra Enhance Hearing Aids Complaints

Jabra Enhance posts consumer reviews on its website; most are overwhelmingly positive regarding value and quality. The company receives an A rating from the Better Business Bureau. Negative reviews are hard to find, but a few customers experienced difficulty returning their hearing aids and contacting customer service. However, those complaints were resolved quickly.


Jabra Enhance Hearing Aids FAQs

How much do Jabra Enhance hearing aids cost?

Jabra Enhance hearing aids cost between $1,195 and $1,995 per pair. Financing is available to break your costs into manageable monthly payments.

Do Jabra Enhance Hearing Aids come with a money-back guarantee?

The company offers a 100-day money-back guarantee. If you return the hearing aids, you receive 100% of the purchase price.

What does the Jabra Enhance hearing aid’s warranty include?

Jabra’s warranty is three years from the date of purchase, and it covers most repairs. This also include a replacement warranty that allows you to replace a lost, stolen, or unrepairable device with a $195 deductible. You can use this replacement warranty only once per hearing aid during the warranty period.

Are Jabra Enhance hearing aids FDA-approved?

The hearing aids are approved to treat the most common types of hearing loss. Those with profound loss should consider other hearing aids.

How does support for Jabra Enhance hearing aids work?

One of the benefits of Jabra Enhance devices is that you don’t need to leave your home to see an audiologist or to get an audiogram. Use the mobile app to request a video chat or call for instant adjustments or other help.

Can I talk with someone before I buy Jabra Enhance hearing aids?

Schedule a free 15-minute conference with a Jabra Enhance hearing specialist to discuss whether their hearing aids are right for you. You can schedule an appointment on the website.


Conclusion

Jabra Enhance hearing aids are a great way to buy low-cost hearing aids while being comfortable at home. Still, it’s best to make an appointment with your doctor or an audiologist to determine the cause of your hearing loss. If you’ve determined a hearing aid is the right solution, Jabra Enhance offers exceptional support and care for all customers.


21 Jabra Enhance Hearing Aids Reviews

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5 Stars

June 26 2023 2:50PM

I MUST say a few words about Jabra hearing aids. Jabra Enhance, I think they call themselves. I have had their hearing aids - originally the company was Lively Hearing Aids - and I am not only very pleased with the product, the company support is extraordinary. I really can’t applaud them enough.

I have had very few problems, but enough to realize their support has not been a fluke. Bravo, Jabra. It is much too common these days to experience mediocre support at best from many firms. Jabra exceeds my expectations on every level.

Robert C.
Gold Canyon, AZ
5 Stars

October 31 2022 4:29PM

I realized I needed help when my kids started fussing about me always saying “huh?”. So I bought a cheaper brand just to see if they would help and if I could wear them daily. They helped but the sounds were not natural and I think they’re more amplifiers than hearing aids.

So I took the plunge and went to the Lively website. Shipping was quick. The minute I put on my Lively Pro hearing aids I knew I had made the right choice. I was amazed that I could hear again like I was supposed to.

Now I can hear my TV and conversations without any problems. Yes they were quite a bit more expensive than the cheaper models; and they are worth every penny. I am a very satisfied and happy customer. I would recommend these without any reservation. They are the real deal!

Ronald R.
Texas City, TX
5 Stars

September 20 2022 1:19PM

First got hearing aids at 65 - an expensive pair (close to $5000). Lost one in a hospital visit. Got another pair (different brand, less expensive, but not by much).

These were rechargeable and Bluetooth enabled, so I could use them instead of headphones when listening to music, book, phone conversations. I learned that rechargeable and Bluetooth were important features to me.

When my expensive hearing aids were found to have a electronic problem, they took the faulty aid to repair it (or I could replace them again at another $4600). Instead I bought the Lively hearing aids. I am very happy with these hearing aids.

The audiologist who met with me in a Zoom conference to check in and to provide me with some training (Dr. **) is a friendly, very knowledgeable professional.

When I said that I had to turn the volume down when I first put the hearing aids on, she said she could fix this by sending me a patch over the internet. In the process she discovered that the hearing aids from Lively had a flaw. So Lively sent me a replacement pair. Extremely supportive.

The hearing aids together with the ListenLively app that I use on my iPhone have several controls that work remarkably well. My normal is person-to-person with clarity of speech the focus. One can adjust through the app the sensitivity to treble, mid, and bass sounds.

I listen to podcasts while at the gym and find the setting for music with a noise reduction focus to be helpful. Given my experiences with the support and with the hearing aids themselves, I highly recommend Lively hearing aids.

Al J.
Arlington, MA
5 Stars

September 13 2022 1:48PM

When I was having difficulty hearing streaming audio from my iPhone outdoors I contacted Lively and was scheduled for a Zoom consultation with an audiologist the next morning. The doctor was able to quickly diagnose my problem, update my settings, send me new domes, all at no charge.

Most importantly, Dr. ** was able to correct and remedy the problem effectively. I appreciated her patience and professionalism and can strongly endorse the level of customer service delivered by this company.

Peter W.
West Palm Beach, FL
5 Stars

June 18 2022 12:19PM

I am a retired Paramedic, I believe I lost my hearing riding on top of a siren for 12 years. I went to 2 ENT doctors and was told I could not hear unless I get hearing aids. Both were $6000.00 - 7500.00. I went online and tried 4 cheaper ones. That lasted about 2-3 months and found out from all there is nor warranty.

I came across Lively and check into it. I was impressed with the online exam they give for free. They sold both hearing aids for 1450.00. and set me up with a payment plan. And they are the great. I have had them for 6 months and one had a problem.

I called and was expecting a problem. Therrrrrrre was no problem....hot dang. They emailed me a video on how to test what part was bad. I did that and now within 24 hours I have a new hearing aid. At 75 years young believe me you will not go wrong with the great business. Thanks again "LIVELY". CAROL **.

Carol K.
Longview, TX
5 Stars

August 21 2021 6:25PM

I'm a retired medical professional who recently had an in office hearing test that showed I had mild hearing loss and would benefit from hearing aids.

I began shopping and was pleased to find the same hearing aid I was about to select from my audiologist was being sold by Lively for a much lower price. I ordered the rechargeable model from Lively and they arrived in two days.

I am extremely pleased with the quality of the hearing aids and immediate professional one-on-one service I have received during the adjustment period.

Unlike most companies who offer a 30 day return policy, Lively has a 100 day full refund return policy, allowing more time to make sure the hearing aids are a good fit. So far, I am very, very pleased with my purchase and would recommend Lively to family and friends.

Louise H.
Atlantic City, NJ
5 Stars

July 12 2021 5:24PM

65 years old sound engineer with moderate loss. I could not spend $4000> for aids and after doing research. Lively hearing aids are made by Danish company GN AS.

Their aids are marketed by the brands ReSound, Beltone, Interton, Jabra, BlueParrott and FalCom in 100 countries. So these are real hearing aids.

I took the online test that matched the profile I had done by an audiologist so I went ahead and ordered them using the 1 year payment plan and they arrived in one day. I was immediately impressed with the results and after getting used to them I now never take them off.

I can listen to TV, take calls and of course hear conversations around me. The app to control the aids is a fantastic add on, I can't imagine having hearing aids without the app.

The customer service is great. I lost an aid after 6 months and they replaced it overnight for $195. Overall I really happy I went with Lively rechargeable aids and recommend them to friends often. There is no need to suffer hearing loss.

Mark B.
Mohegan Lake, NY
2 Stars

February 26 2021 2:14AM

I recently had a hearing test done professionally and was given an excellent score. Out of curiosity I did an online test at the Lively site. It showed I was hearing impaired (with both ears).

I hate to say it but the online test may be slanted for people to fail so as to purchase their hearing aids. I consistently could hear the tones in the 3 range so the threshold may be questionable.

Steve S.
Grayslake, IL
2 Stars

February 16 2021 7:58PM

I ordered the rechargeable version. Despite them telling you they will be delivered the next day, they did show up 5 days later. Then came the fit test.

They rode high on my ear and I got a lot of background from my hair rubbing against them. They came with some kind of measuring tool but no directions.

The bluetooth seemed to work OK but as the next day progressed, I figured out that the bluetooth feature is a streaming only. No built in microphone. I was told I would have to hold the phone to my mouth or put it in my pocket.

Back to the measuring device. I called them. Nice girl named Jessica promptly sent an email on how to use it. When I hung up and looked at the email it referred to a picture being attached. But no picture.

I called them back and got a rude dude named Geoff. Within 30 seconds the conversation was over when he told me I just needed to follow the instructions written in the email. He sent me a return label for me to send them back.

Chuck P.
PLUMAS LAKE, CA
1 Star

February 13 2021 10:12PM

In 2 years I’ve had to send my LIVELY (resound) hearing aid or aids back for repair 11 times. It’s been a nightmare each time trying to reprogram and connect to Bluetooth or pairing properly. (It takes 3 weeks to get them back).

When connected to Bluetooth if you have to turn off an aid it knocks out your pairing and connection. Also, my family complains about hearing squealing coming out of my left hearing aid.

Ken F.
Austin, TX