Bruno Review

I went online to compare different stairlifts and pricing, and Bruno's seemed to be the highest ratings. The stairlift was installed for my mother, so it gives her a little freedom. As far as the installation, we dealt with Westchester Stairlift, and they were perfect. It was really a great experience.

The VA bought a Bruno stairlift for me. I'm a 240% disabled veteran, so they buy everything I want except lunch. Bruno sent out a guy to take a look at what needed to be done, and then they sent out a guy to install it.

The estimator was a gentleman and the installer was very skillful. He did a very nice job, kept it very neat all the way through, didn't make a whole lot of noise, and it works. They were both very good.

The stairlift works. The quality is very good. I can get up to the second floor now, which is where my office is since I'm a writer. Not having to crawl up those stairs like an old crippled man is a pleasure.

The stairlift is easy to operate, comfortable and quiet. It takes a lot of pressure off of me. Instead of forcing myself up and down that one flight of stairs once or twice a week, I can go about four times a day if I feel like it. I can go back and forth as much as I want, and that's helpful.

I run out of air before I get to the top of the stairs. I went through the VA and got a Bruno stairlift. It's indoors and it's straight. It's 400 pounds. It fits the stairwell very well. It's compact, and it has very good quality.

My stairlift improved my life a lot. I'm very comfortable with it. I hardly use my emergency inhaler. I had to use it every time I walk the stairs, and I don't use it now.

The Bruno stairlift works great for Fedeles. It's really helpful. She was a little scared the first few times, but she's been doing really good on it. I was here the day it was put in. It went really good. The gentleman was really professional and he did a really good job.

I like Bruno. It's great. My legs were getting bad and I went to the VA and they told me if I wanted to live or stay in my house, they would put a stairlift in.

The people are really nice when they came. Someone came and laid out a diagram and there were people who put it in. They did a great job with cleaning up and putting it in.

I got a curved stairlift and it fits good in the stairwell. I like the part where you put your feet on it and you let your feet down on it. My stairlift makes it a lot easy getting down the steps.

My husband had gotten to the point that he was having problems with his blood pressure getting really low, and he would eventually just pass out. And in climbing the stairs, I was concerned about him on those stairs. So, we went ahead and got the stairlift.

I had heard some TV commercials about Bruno a couple of times. Then, I had a friend that had done some investigation of that particular stairlift. I talked to him and he said he would advise it and give it his okay. I thought, "Well, if he thought it was okay, it would be okay."

The young man that came out was really on his toes and he sold the goods. The installers came in here, and within a matter of minutes, they were gone.

They gave us all the information that we needed to know about using the stairlift and told us all the pros and cons and what we should do and what we shouldn't do.

My husband would still try to walk the stairs if that stairlift wasn't here. But it was me that was really concerned because I knew how his blood pressure was doing. It was my concern that he was going to fall down those stairs.

The Bruno stairlift has been super fine for us. It has done a sufficient job for the length of time that we have had it and our experience is super. If anybody needed one, immediately I said, "Go with it." I would advise anybody to use it. It's been good for us.

Bruno is a good product, but I'm a little upset with the fact that I had the lift for 10 years, and I was having a problem with the motor. They told me that to replace the motor, it was as much as buying a new lift. So, I bought the new lift.

I really think they ought to be able to repair something for less than the cost of a new unit. Maybe it wasn't as much as a new lift, but that's what the dealer told me.

I found Bruno online, and then I looked into the feedback from other people and then I found a dealer.

There are no dealers near me, unfortunately. It's probably an hour and a half away either dealer. I'm right in the middle. They had some very good ratings and it was American-made, so I bought it.

Also, I bought it because I had a problem with my knee. I did it by the phone and then people came and installed it. They were very nice people. It's a family. A lot of the family works in the business. They were very friendly and helpful and made me comfortable to buy from them.

The stairlift fits well into the stairwell. My house is older, so the stairs are not super wide and it leaves ample room for everybody else to go up and down and fits in there fine. It's a straight. It's a 2010 SRE.

I'm having a problem with the new one right now. The tech has to come here on Thursday. I'm sure we'll get it sorted out. Generally, it works well. I'm quite heavy, so that's why I got the heavier model. It operates quicker than a lot of the lifts I've seen.

We got a Bruno stairlift for my father who is 90. Getting the stairlift will help my father with getting up and down the stairs. Bruno was recommended to us. Their customer service was very good.

What stood out was the knowledge that the people that we're doing it have and the way they handled everything. It was professionally done. We're happy with Bruno. It works great. My father seems with no trouble using it, so we're very satisfied.

My mother-in-law had had several falls and she needed to be able to go up and down the stairs in her townhome. Her Bruno stairlift has made a major difference. She's comfortable, she's still got her independence left, and she's thoroughly enjoying it.

The set-up was great. The people who did it were very knowledgeable with any of the questions we had. Everyone was very nice. Everything was very easygoing.

Bruno's rep was very professional. The installation team was good. They did the installation in about two and a half hours. From the time I ordered the stairlift to the time it was installed and working, it was not 10 days. It went very quickly.

Our Bruno stairlift works very well. I've been recuperating from some problems, and getting up and down to my basement was a problem. The stairlift solved that. It's very good.

I can access all of my house now, which is important. I've got a lot of books and such in my basement that I need to access. So, that's been very helpful.

I had three companies come in to give me estimates. Bruno was the very first to come. I liked their rep a lot. I felt like he made me feel comfortable. The night before when I was just doing stairlift research online, I found Bruno.

I watched some kind of video about Bruno, and I liked the video. The stairlifts were made in Wisconsin and is manufactured in the United States. I'm trying not to buy anything overseas now.

I didn't have anybody else come to my house. I knew what it was gonna cost, and the Bruno rep's estimate was right at where it should have been. He didn't hose me. It's a custom stairlift so I know how much the difference is. Being in real estate, I have an idea what it cost.

I got a curved custom stairlift. I love it. It's all great. The only negative I have for that stairlift is when my grandma gets to the top of the stairs, she forgets to turn it, and so it's sitting sideways to the stairs.

I'm afraid that if she tries to get out because she forgets, she could fall down the stairs. She's trying to remember, though. She's 91. I wish when it went to the stairs, it just wouldn't turn. She has to lift up that handle and turn the seat.

The guy that did the measuring that sold it, John, was perfect. He was very professional, but personable and likeable.

Then the installation team was three kids, but they did a great job. They're very well trained. One of the kids is one of the owner's kid. He was good. They had an older kid who's probably in his 20s, and he was the foreman. He did a great job too. They put it in quickly.

As far as the Bruno stairlift, we haven't used the remotes, but they're nice. We just took a velcro and put it on both sides, top and the bottom. Grandma really doesn't use them. But it's nice to have them because I grabbed it before where it's at the bottom of the stairs.

A couple of times, she's feisty, and she climbed the stairs a couple of times without getting on the Bruno. So, I just grabbed the remote and pull it up so it's ready for the next time she's ready to go down.

The only negative is one of the armrests won't stay up. It just keeps falling down. It's a wide stairs. So, it doesn't really bother me, but it would be nice if that would fold up.

When you push it up, it just comes falling down. It's loose. I'm a do-it-yourself person, but I haven't really messed with it. I'm wondering if I'd just take my screwdriver and put it in the screw and tighten it.

My grandma is using the stairlift, and she's like 95 pounds. It has a 400 pound limit, so we're pretty good. It's enabled her to live in the lower level. It's really allowed us to move her in.

We got a living area upstairs, a living area downstairs, but no living area on the first floor. It's a big house with a bunch of kids, so it worked out.

My overall experience with Bruno was very smooth, easy, and I felt like I was delivered what was promised.

I've been having a really hard time getting up the stairs. I've had a lot of chest pain and breathing problems. I finally decided, rather than continuing with that, I would go and get a stairlift.

As far as Bruno goes, I did some research on the internet and they have a really good rating so I decided to go with them.

When I researched it, Bruno seemed like the logical choice. One of the things I was looking for was the weight capacity because I'm pretty heavy. They have that available. I thought that was nice.

As far as the sales experience goes, I just called them and told them what I wanted and they came out and did measurements, and then three days later, they came and installed, so it went really smooth. They did a great job.

I like the stairlift a lot. It makes it much easier to get upstairs. A lot of times, what I'll do is take it upstairs and then walk back downstairs and I come back down. I really like the remote to be able to bring it back down.

My wife got to the point where she couldn't go more than three steps at a time up the stairs. She's got a bad heart. I had to do something, so I thought getting a stairlift might be the right solution. Bruno is working great.

I met the salesman when he came out. He was local. He also seemed more sincere and more reliable to take care of the problem. He was more believable. He was a better salesman.

The installation was easy. I'm a building contractor, and I'm used to this stuff. The installer was here a little over two hours. It was great.

We got a straight stairlift, and there's plenty of room. I got a big stairwell. I got the one where you lift the seat and the step goes down. I thought that was a pretty important option, and it turned out to be very good.

I don't like the fact that I got the track on the stairs, but you can't do without it. I thought that one was less revealing than the other. The seat could be a little more comfortable, but I think it compares with anything else I looked at.

It works just like it's supposed to. It does everything that the salesman said it would do. It's quiet. My wife uses it all the time. Now, she can go up and down the stairs. She loves it.

We're pleased with Bruno. The installation was wonderful. There was an issue and the installer had to come back a second day. But it wasn't his fault. It was a mechanical issue.

Now that we have the stairlift, my mother is avoiding the stairs and she's able to bathe. With assistance, she's able to shower on her own.

My Bruno stairlift is beautiful. It's a lifesaver for me because I just had knee surgery. My children were after me constantly for going up and down the steps. So, they sorta insisted that I do something that would help me.

I had Acorn come out a couple of years ago, and they viewed what I had such as the steps. Then, when I got really serious about it this year, I thought, "Well, I'll call somebody local," because Acorn is from Florida.

Bruno had a rep here in town. They came out and they explained what they would do and they said that they would mount it on the steps. Acorn mounts on the wall. I didn't want it mounted on the wall. Bruno did a beautiful job mounting it on the steps.

Bruno's rep was a very nice young man. The installers were outstanding. You really wouldn't have even known they'd been here. They were so clean when they left. The men were very polite. They did their business, and left. They were very quiet.

It was a very nice decision that I went with Bruno. I'm very satisfied with my decision. It was an outstanding experience.

Because my father is an old man, he's not able to go up the steps. My friends recommended me to Bruno and it is where we got a stairlift from.

I was 100% satisfied with the person who came to install it. It was done in two and half an hour. The stairlift has very good quality. I'm very happy. I'm using it every day.

Had Access stair-lift for 17 years. Extremely comfortable chair and easy to use. Replaced with Elan, disappointed and upset. Installer 1 kid, very nice but needed more help. Track way into stairs, past previous one. Chair functions, but terrible. VERY slim seat, afraid of sliding off, 5"2" petite. Feels like sitting on metal, NO padding. Arms curve out SO far my arms can't rest on them so difficult to hold lever. Extremely slow and not told how to use. Track so far past bottom step interferes with wheelchair on ramp. Altogether not anything I expected.

Read multiple reviews that were good. Would have had tech remove completely but he was firm that other seat options available. UNTRUE now stuck with nearly unusable lift. Would almost rather crawl UP AND DOWN..I LIKED IT BEING AMERICAN MADE BUT COMPANY HAS A long WAY TO GO. REALLY CHECK THIS OUT PRIOR TO PURCHASE. GOOD POINT (1), IT IS QUIET. If tech had not assured me of different seat options would not have kept. Anyone want a good deal?