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Goldco Review

4.8 Overall Rating

4.5 Stars
5 Stars
4.8 Stars
4.8 Stars

Bottom Line

Goldco is a precious metals dealer, helping customers convert their current IRA & 401K retirement accounts into Precious Metal IRAs and the delivery of gold & silver to customers (direct to their home) as a method to protect assets in a cash position.

Read Customer Reviews


About Goldco

Goldco helps customers protect their retirement savings with gold and silver. You can roll over your IRA or 401(k) into a Precious Metals IRA, or have physical gold and silver shipped straight to your home.

Goldco is a leading, award-winning gold and silver provider founded over a decade ago. The company has endorsements by celebrities like Chuck Norris and Sean Hannity, and facilitates the rolling over of funds from an existing 401(k), 403(b), 457, pension, or Thrift Savings Plan (TSP) account to a self-directed IRA. Goldco can also do Roth IRA transfers or conversions. The company also facilitates direct purchases of gold and silver, which can be shipped to any location in the US.

Goldco aims to help customers learn about precious metals in order to make informed decisions and diversify retirement assets. Customers have access to a vast, award-winning library of educational resources, including audio, video, digital, and print materials that provide details about the benefits of precious metals ownership. 

Pros

  • Get up to 10% instant match in silver or gold with a qualified account (no cap on purchase amount)
  • Highly rated by customers, with 7,300+ 5-star reviews
  • Trusted to place $3B+ in gold and silver for thousands of individuals
  • Highest industry buyback guarantee

Cons

  • Rarely sells precious metals other than gold or silver

Gold and other precious metal IRAs can carry risk. Consumers should be alert to claims that customers can make a lot of money in these or have little risk. As with any diversification portfolio, you can lose money, and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any purchase before agreeing to buy.


Goldco Services and Features

Goldco is a precious metals company that facilitates gold purchases and the transfer or rollover of an individual’s IRA, 401 (k), or other retirement savings to a Gold IRA. All IRA accounts require a custodian to manage account assets, and Goldco representatives assist with the related paperwork to ensure smooth processing. Customers also receive extensive assistance with the direct purchase of precious metals from a savings or cash account.

See our best gold IRA companies guide to learn more about precious metals IRAs and the top providers.

After assisting customers in completing their paperwork, Goldco provides IRA-approved gold coins or bar selections for customers to include in a precious metals IRA. A precious metals specialist facilitates the purchase of assets with the custodian and communicates with the secure storage facility.

Goldco works as a direct gold dealer for customers who wish to buy gold with cash. This is a different service from a precious metals IRA. 

Diversifying With Goldco

Diversifying with a precious metals IRA can be an attractive option for consumers who want to balance the volatility of bond and stock markets. Consider a precious metals IRA to hold a tangible asset in your portfolio.

The Taxpayer Relief Act of 1997 made exceptions to the IRS collectibles rule, allowing specific coins of a certain fineness and quality level for IRA purchases. Goldco understands what coins and bars are appropriate for a precious metals retirement account.

The customer service team has decades of experience with the entire IRA rollover process. You’ll receive assistance selecting IRA-approved custodial and storage options and precious metals.

Goldco received national recognition in 2025 by winning a Bronze Stevie® Award for “Fastest Growing Company of the Year,” highlighting its achievements in the gold industry.

The company has appeared nine times on the Inc. 5000 list of the fastest-growing private companies in the country.

The Los Angeles Business Journal has also named Goldco one of the fastest-growing private companies, ranking it #18 on the Inc. 5000 Pacific Regionals list for 2025.


Goldco IRA Costs

Goldco’s recommended minimum is $10,000 for IRA transfers and $5,000 for cash purchases. The custodian charges a flat annual fee rather than a percentage of assets. Goldco does not charge additional fees, such as an account setup fee.

Gold storage and custodian fees depend on the depository you choose to handle these services (required by the IRS). Average storage fees can range from $10 to $60 per month or as a percentage of assets, typically between 0.35% and 1% annually.

Cost/FeeGoldco Gold or Silver IRA
Minimum Purchase Required$10,000
Annual FeeDiscuss with a representative. Custodial annual fees may be reimbursed.
Storage FeesVaries by storage facility.
Custodian FeeVaries by custodian. Typically $75 to $300 annually, depending on segregated vs. non-segregated accounts.
Metals AvailableVariety of gold and silver coins that are IRA-eligible.
Goldco IRA Fees

Precious metals prices can fluctuate due to factors such as production and mining, central bank reserves instability, interest rates, and many other factors. You can find up-to-date gold and silver price charts in the IRA section of Goldco’s website.

How to Open a Goldco Precious Metals IRA

Customers can call Goldco directly or fill out an application provided to open a precious metals IRA. You’ll need to provide a Social Security number and other identifying information, as required by any account.

Goldco will mail or email you a comprehensive free gold IRA guide explaining appropriate precious metals purchases. After reviewing the options, you can ask further questions to help you decide which gold or silver coins suit your IRA.


Our Experience With Goldco

Representatives were quick to respond to our questions via the live chat feature. However, when we asked specific questions regarding Goldco fees and the details surrounding the buyback program, we were asked to call the representative, as every customer has specific goals when it comes to their precious metals interests.

Competitors may be more forthcoming about real-time pricing, annual fee amounts, and commissions. That said, we appreciate that Goldco makes the in-depth blog, eBooks, and educational videos available to all customers, which we feel would be very helpful for potential buyers starting their research on gold IRA companies. 

This, and its vast selection of gold and silver coins for new accounts, allows us to confidently recommend Goldco for first-time buyers unsure how to begin diversifying with precious metals.


Goldco Reviews and Complaints

Goldco has an A+ rating from the Better Business Bureau. Customer reviews on the BBB site give Goldco 4.8 out of 5 stars, with over 1,100 reviews. The few complaints filed have all been resolved thoughtfully by the company. Goldco has an AAA rating from the Business Consumer Alliance.

ConsumerAffairs readers give Goldco 4.8 out of 5 stars. Positive reviews indicate that Goldco is very responsive to questions, and many noted that the precious metals specialists were thorough and patient. Goldco also has 4.8 out of 5 stars on Trustpilot and Google reviews.


Goldco FAQs

How do I sell gold or silver held in a Goldco precious metals IRA?

Goldco offers a buyback program guaranteed at the highest price to customers who want to liquidate their accounts.

Can I store my precious metals at home?

Not for a gold IRA. IRS rules forbid keeping your IRA precious metals at home or in a standard safe-deposit box. The storage facility, such as Delaware Depository, must restrict access and store each customer’s precious metals purchased as part of their precious metals IRA. This ensures the metals you purchased are returned to you (or cashed in), meeting legal distribution requirements. Direct gold purchases can be stored at home, although other options might be safer and more secure.

Are the values of the precious metals I buy for my IRA guaranteed?

Like all diversification options, the future value of precious metals is not guaranteed. It rises or falls based on various market influences.

When can I take distributions from my Goldco gold IRA?

You or the beneficiary of your precious metals IRA can start taking penalty-free distributions from the existing retirement account at age 59 1/2.

How long does it take to roll over a Traditional IRA into a gold IRA?

IRA transfers typically take around two weeks to complete. However, each Goldco application is unique, and processing times vary by case.

Is Goldco legit?

Goldco is a legitimate company. It holds an A+ rating with the Better Business Bureau and a AAA rating from the Business Consumer Alliance, along with consistently high customer satisfaction reviews averaging 4.8 to 4.9 stars across platforms like ConsumerAffairs, Trustpilot, and Google. 

In addition, Goldco has a strong record of resolving complaints, industry recognition for customer service, and repeated inclusion in the Inc. 5000 list, all of which underscore its credibility and trustworthy standing in the precious metals industry.

What is the minimum purchase required for Goldco?

The minimum purchase required to open a gold IRA with Goldco is $10,000. However, if you do not meet that threshold or don’t want to open a gold IRA, Goldco is a precious metals dealer that does direct cash purchases of precious metals.


Conclusion

Goldco educates individuals interested in purchasing precious metals about the rules surrounding precious metals IRAs and IRS-approved diversification options. It has extensive experience in the precious metals market, including silver and gold IRAs. Customer feedback frequently mentions the level of customer service Goldco provides throughout the process of establishing a precious metals IRA.


341 Goldco Reviews

5 Stars

October 10 2024 9:02PM

I got quick responses to questions and very good brochures giving useful information. Everyone was friendly and easy to talk with. This was first purchase of coins or bullion and it went well. I was provided with contact information for everyone I talked to, and feel very confident in the transaction. Thank You.

William J.
Sanford, NC
5 Stars

October 09 2024 10:38PM

This is my 2nd purchase with Goldco and I returned because I feel this is a company I can trust. They are excellent at explaining things to me and give me all the time I need with any questions I have. I am resting better at night knowing I have invested with a company I have grown to appreciate and trust.

Darla S.
Florence, OR
5 Stars

October 09 2024 5:15PM

The process from initial phone inquiry to completion of the transaction was seamless. Communication was maintained throughout the transfer of my retirement account from the initial custodian to Equity Trust via GoldCo. I was pleasantly impressed with the knowledge and professionalism as well as the personable nature of Tim, Kevin and Sabina as they walked me through the entire process. I would highly recommend GoldCo/Equity Trust as the “go-to” for facilitating such an important retirement option as a self-directed metals-backed IRA. I am very appreciative of their patience and kindness throughout the process.

Anne C.
Port Orange, FL
5 Stars

October 08 2024 9:57PM

Great customer service. Very effective and efficient. Bought gold and silver and completed the transactions in two days. Would use them again. Very helpful and knowledgeable. Ben was very helpful in assisting me with all my questions.

Rodney K.
Vernal, UT
5 Stars

October 07 2024 9:14PM

GoldCo helped me move my 401 (k) into gold a silver. Their customer support team were great to work with and made transition almost seamless. My salesperson Dave was great to work with and was always checking in to make sure the rollover was progressing smoothly. Thank you GoldCo.

Brent W.
Lincoln, NE
5 Stars

October 03 2024 5:57PM

I had Joshua ** as my contact from Goldco. He is wonderful to work with. He is patient and clarifies any questions I have. He is very professional. Goldco team handles my transactions efficiently. I recommend Goldco to anyone looking to diversify their retirement assets.

Linda C.
Trenton, TX
4 Stars

September 26 2024 8:56PM

Everything has been as stated and easy to follow and complete. But when receiving this request for feedback, my name was incorrect. It was sent to Susan **. My correct legal name is Susan ** or Susan ** being my middle name. Hope name is correct on all documents. Thank you.

Susan G.
Anacortes, WA
5 Stars

September 25 2024 10:46PM

My first time investing in precious metals. The representative did great job guiding me to decision that was right for me. I have a better understanding of difference between spot price and market value. No pressure just great service!!

Joel H.
Phoenix, AZ
5 Stars

September 20 2024 10:53AM

The Staff at Goldco walked me through each phase of this transfer thoughtfully and professionally. It took less time and energy than expected. I’m sure the most common question we ask ourselves after transitioning into a precious metal IRA, is “Why didn’t I do this sooner?”. Thank-you Ryan and Carl for your assistance!

Mark T.
Berryville, VA
5 Stars

September 13 2024 11:48PM

I was referred to this company for my investment and a little unsure of what to expect. I was set up with a phone appointment initially and from then on, I received email follow ups, phone calls and updates all the way through the process. I was comfortable asking many questions and given clear information. Thank you.

Judy B.
Murphy, NC
5 Stars

September 13 2024 9:42PM

I invested with Goldco two years ago and I returned in 2024 to purchase more precious metals at this precarious economic time. Carl and his great team at Goldco were efficient polite and helpful in rolling over my IRA to a precious metals IRA. I highly recommend them.

Alex K.
Thornton, PA
5 Stars

September 12 2024 3:50PM

Very professional, seamless transactions. I was extremely pleased and will definitely recommend to family and friends. I look forward to saving for retirement and I am very pleased with the friendly exchange with the team. Thank you all so very much.

William M.
Bishopville, SC
5 Stars

September 11 2024 5:16PM

First time customer. My wife has been a long time customer with you. She peak my interest for some time and she is very satisfied with Goldco. Speaking with your representative whom was very pleasant, informative to my questions. Then for the more in depth questions he turn me over to Fred ** who in turn explained more in depth the ins and outs of how everything works. What really impress me with Fred put me at ease with his knowledge and if he didn’t know the answer he would admit it and he seek the answer. He was by no means pushy, very patient with my naiveness of the matter at hand. He made me comfortable enough to make me to become a new Goldco customer. I’m looking forward to a pleasant long relationship with Goldco.

Walter N.
Waverly, NY
5 Stars

September 11 2024 4:32PM

Fast responses, consistent and concise answers. Fair pricing. Could use a faster delivery and less cost per unit for the low end silver rounds. Always professional. Were quick in responding to a late order and were able to answer my questions quickly.

Mark C.
Ypsilanti, MI
5 Stars

September 06 2024 10:56PM

The entire staff is very friendly and helpful. I had the pleasure of dealing with Arthur Schwartz. He walked me through the process of opening my precious metal IRA. Arthur was very knowledgeable and was careful to explain any questions or concerns I had. I would recommend Goldco for anyone looking to invest in precious metals.

Billy G.
Bunch, OK
5 Stars

August 29 2024 7:44PM

As of the last 4-5 years I was made aware from some true patriots of other opportunities of investment other than being in my company 401K. I was able to free myself of having all my eggs in one basket!!! I opened a Precious Metal IRA and rolled over a portion of my 401K. Goldco was a company that kept coming up in conversations, I invested and have no regrets. My go to representative Carl ** and their team are always there to assist!

Penny M.
Houma, LA
5 Stars

August 28 2024 8:17PM

Tyler was very helpful & great at explaining the role over process. He answered all of our questions about gold/silver. And did a thorough job explaining the differences. It helped us decide what was best for us! Definitely glad we made the switch to have a gold/silver backed IRA

Keri T.
Theresa, WI
5 Stars

August 26 2024 11:13PM

Goldco and my rep Kevin Troy made my purchase and IRA conversion smooth and very informative. I would recommend both Goodco and Kevin ** to all family and friends. I feel precious metals are a great way to diversify and protect my wealth now and in the future. No matter what the future holds.

Todd S.
Cypress, TX
5 Stars

August 20 2024 5:21PM

While I have a fair amount of knowledge of the stock market and have purchased gold and silver from other firms in the recent past, I really did not know the various qualities of investments available. This was explained well and gave me a better idea of how to invest in metals for the future. Now I need to digest what you taught so I am more comfortable with what I now have. Thanks so much for the education!!

Gary S.
Colorado Springs, CO
5 Stars

August 16 2024 4:56PM

The transition from my 401K to a Gold backed IRA was simple and very quick. I held off way too long thinking it would be hard and long process. But it wasn’t, they walked me through every step and answered every question until complete.

Sheila L.
Fall City, SELECT A STATE
5 Stars

August 15 2024 2:41PM

Our experiences with Josh, at Goldco, have been outstanding. He is experienced, knowledgeable, and patient with all of our questions. We feel confident that we have made a wise decision in rolling over monies from our 403(b) accounts into Goldco.

Kristin S.
Eldora, IA
5 Stars

August 13 2024 9:03PM

Very professional staff to work with in regards to all of our needs. They answered all of our questions. Spent quality time explaining the process. Did all of the legwork and made sure everything was complete. I will highly recommend to all my friends.

LaDonna E.
LEBANON, TN
5 Stars

August 12 2024 10:35PM

I didn’t know much about a gold IRA, but they walked me through the process. I believe the information is true and correct. Time will tell how well this will work out, but this is better than leaving my money in a previous 401k.

Walter W.
Park City, IL
5 Stars

August 12 2024 7:11PM

I chose Goldco to roll over my IRA because of their excellent rating on Better Business Bureau. Goldco’s team is highly knowledgeable about the process of IRA rollovers. In my case they went above and beyond to help me roll over my three accounts, one of which was a bit difficult to complete. I highly recommend Goldco to anyone considering rolling over their traditional IRA into a metal backed IRA. Thank you Goldco!

Lisa R.
Bonaire, GA
5 Stars

August 09 2024 10:04PM

Frank ** is the Man. He knows exactly what he is doing and very helpful. It’s always a great time talking to the Goldco crew. I feel very comfortable dealing with all of them. I’m looking forward to making lots of money from this investment.

Don V.
Aberdeen, NJ
5 Stars

August 09 2024 3:12PM

The folks at GoldCo are so kind and efficient. Explain everything in detail and understandable language. They stay in contact until every last detail of your transaction is taken care of. Always there if you need to talk. Highly recommended.

Wol P.
Nolanville, TX
5 Stars

August 09 2024 10:43AM

We are new investors at trading commodities and Goldco has made it easy. From the transaction team we worked with on our first purchases, to our advisor David walking us through in detail all things gold & silver, we’re pleased.

Robert K.
Santa Rosa Beach, FL
5 Stars

August 08 2024 11:37PM

My Wife did most of the legwork and negotiating, but I did get the opportunity to work with Ben, one on one, on several different occasions. Ben always handled things in a timely and very business like manner. The company was well represented with all employees. I would definitely recommend GoldCo for handling your IRA transfers to gold and silver.

Michael A.
Wetumpka, AL
5 Stars

August 06 2024 6:37PM

Josh was very knowledgeable, was able to answer all my questions, making them easily understandable and made me feel very comfortable throughout the entire process. Everyone on the team that I spoke to were kind and patient while walking me through the transfer of funds!

Brooke H.
Raytown, MO
5 Stars

August 05 2024 7:41PM

Excellent company to do business with. Each individual involved with my account was knowledgeable, helpful and made the process stress free. I am very glad I chose Goldco for my metals backed IRA. I should have done it sooner!

Susan F.
Warner Robins, GA
5 Stars

July 31 2024 4:41PM

I was referred by Phil ** to roll my 401k into precious metals. I paced a request and had a call within minutes. My trust account was set up and signed within about an hour. They even called my 401k and stayed on the call while I gave confirmation to roll my cash into the traditional IRA backed with precious metals. Very quick, professional and painless. Goldco is competitive on their metal pricing, and I would highly recommend.

Michael M.
Neosho, MO
5 Stars

July 24 2024 12:24AM

I was very pleased with my purchase with Goldco. James was wonderful and explained EVERYTHING!! The follow up with his associates was also ‘seamless’. They also emphasized the need to look at this purchase as a long term investment which I agree with and totally understand. I was VERY SATISFIED WITH MY PURCHASE! THANK YOU GOLDCO!! Bob

Bob M.
West Salem, OH
5 Stars

July 19 2024 3:09PM

My Senior Account Executive is Darwin **. Today’s purchase is my second purchase of gold and silver coins in my IRA from Goldco. My prior purchase last year and this purchase was quick, easy and enjoyable. Darwin explained all of the steps to be taken prior to the purchase. Once the funds had been transferred yesterday afternoon, Darwin called me this morning to allocate how much I wanted to spend on gold versus silver coins. He then advised me which coin he recommended and was available at this time. After completion of the order form, Darwin read it back to me as a confirmation to advise me of the exact cost and the quantity of the gold and silver coins I had purchased.

After hanging up with me, another representative called to again confirm the order details and to confirm my identity. There was no pressure to buy, and the decision to the allocation between gold versus silver was entirely mine. Darwin merely pointed out the advantages of owning each. Their professionalism and their sincere interest in helping me make a good investment decision is why I give them a 5 star – Excellent rating.

JAMES K.
PEORIA, IL
5 Stars

July 15 2024 8:51PM

Easy process from opening your account to making your first purchase. Never any pressure and always completely professional. Timely actions, provide contact numbers and answer any questions. I am very pleased with the service and with everyone I have encountered with Goldco.

William S.
Sanford, FL
5 Stars

July 10 2024 9:15PM

Great working with my account executive, Lou! Very detailed explanation of available coins and clear confirmation of purchase. All details are covered when working with Goldco. And they guarantee best price on buy-back after 1 year, though you’ll likely want to keep your coins longer. I purchased more than once now from Goldco and I highly recommend them!

Tom H.
Lake Barrington, IL
5 Stars

July 02 2024 11:22PM

Oscar was fantastic! He made this transfer very easy for me and was extremely informative throughout this process. I was nervous about making this move but Oscar explained everything in a way that made me feel more and more comfortable with my decision. Thanks again Oscar!!

Jeff N.
Maryland Heights, MO
5 Stars

July 02 2024 6:32PM

Always friendly and professional. Explain your options well and are patient with all the questions I have. The follow up emails and customer service calls are always prompt. I wish there was a way we could better track our earnings.Always friendly and professional. Explain your options well and are patient with all the questions I have. The follow up emails and customer service calls are always prompt. I wish there was a way we could better track our earnings.

Kimberly M.
Evansville, IN
5 Stars

June 28 2024 10:18PM

I have worked with Goldco before. Very professional and courteous team. Transactions are seamless. I highly recommend Goldco for all your precious metals. David has been my go to guy and I enjoy working with him. Thanks again Goldco and staff!

Ann C.
Rayne, LA
5 Stars

June 27 2024 12:04AM

I have done business with Goldco twice, and both times the customer service has been outstanding. I would recommend Goldco to anyone who is interested in purchasing gold or silver. Arthur ** was very knowledgeable and explained everything I would need to know.

Glenn B.
Purcell, OK
4 Stars

June 13 2024 5:39PM

Arthur was excellent as my advisor. He was straightforward and honest and answered all my questions without being pushy. I would have liked to have the deal closed the day I wanted, but Goldco wanted the paperwork process between them and the ETC finished, so I ended up with a slightly higher price.

Art A.
Arlington, TX
5 Stars

May 31 2024 12:57AM

I rolled over my IRA to Goldco in 2022. They made process extremely easy and I’ve never regretted my decision. I have found the employees at Goldco to be very responsive, courteous, knowledgeable and professional at all times. Any questions I have are always answered in a timely manner and my requests for information have been immediately addressed. I have a great deal of confidence in Goldco and am delighted to have them manage my metals account. Thank you GOLDCO!!

Deborah L.
La Porte, TX
5 Stars

May 30 2024 10:02PM

Very smooth transition of moving funds over from 401k to traditional IRA. Very friendly and informative staff. Great review of all the products and metals available. My wife and I are happy we diversified our portfolio to a tangible product.

John G.
Morristown, TN
5 Stars

May 30 2024 6:53PM

Goldco has great service and clear instructions on what to do. They took the time to explain everything to make sure the customer understands the process and is comfortable with the decision. The process is very streamlined and it was a great experience! Would recommend GoldCo.

Judy E.
Wentzville, MO
5 Stars

May 29 2024 4:19PM

I just completed the switch from my traditional IRA to a Metals IRA. Goldco made it so easy. I wish I had done this years ago. I feel so relieved to have my money in gold and silver instead of the failing system we have now. Thank you Carl for all your help. Your suggestions were spot on with what I was feeling and hearing.

Linda N.
Walnut, CA
5 Stars

May 28 2024 11:13PM

Goldco is a top notch, great company. I had wonderful interactions with them on the phone and via email, they were precise with their communication. I will use them again and again and I really like that I have a quality company to work with!Goldco is a top notch, great company. I had wonderful interactions with them on the phone and via email, they were precise with their communication. I will use them again and again and I really like that I have a quality company to work with!

Alida M.
Allen, TX
5 Stars

May 28 2024 10:48PM

This is my second purchase with GoldCo and I am as pleased as the first time. Incredible customer service and follow through. They make the process so easy and explain everything in detail. I would highly recommend GoldCo to anyone interested in precious metals. It is definitely the customer service that stands out and you can fully trust them with your investment.

Susan V.
Yorba Linda, CA
4 Stars

May 24 2024 6:41PM

It was a good experience except it was misleading about the promotional incentives for free Silver. The process was easy and smooth. Also there was a limited supply of products and so had to make adjustments to fill the order.

Tom H.
Willow, AK
5 Stars

May 24 2024 9:54AM

From the time I made the call to GOLDCO the support, and level of expertise was expressive. Anytime I had a question, or concern, I received a support call and the answers right away. This was the first time setting up precious metals IRA, GOLDCO does an excellent job!

John F.
Denver, PA
5 Stars

May 22 2024 5:08PM

I received great service! Everyone was clear and concise with what my options were. Friendly, knowledgeable, and extremely helpful. I was walked through the process step by step leaving no concerns or questions on my behalf. Thank you very much!

Brian B.
Wapakoneta, OH
5 Stars

May 22 2024 3:40PM

The Team at GoldCo are very efficient and helpful. I recently wanted to shift from collector coins to BU and they were very helpful and made the process easy. I would recommend them to anyone looking to add precious metals as part of their overall portfolio.

James M.
Lincolnton, NC