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Goldco Review

4.8 Overall Rating

4.5 Stars
5 Stars
4.8 Stars
4.8 Stars

Bottom Line

Goldco is a precious metals dealer, helping customers convert their current IRA & 401K retirement accounts into Precious Metal IRAs and the delivery of gold & silver to customers (direct to their home) as a method to protect assets in a cash position.

Read Customer Reviews


About Goldco

Goldco helps customers protect their retirement savings with gold and silver. You can roll over your IRA or 401(k) into a Precious Metals IRA, or have physical gold and silver shipped straight to your home.

Goldco is a leading, award-winning gold and silver provider founded over a decade ago. The company has endorsements by celebrities like Chuck Norris and Sean Hannity, and facilitates the rolling over of funds from an existing 401(k), 403(b), 457, pension, or Thrift Savings Plan (TSP) account to a self-directed IRA. Goldco can also do Roth IRA transfers or conversions. The company also facilitates direct purchases of gold and silver, which can be shipped to any location in the US.

Goldco aims to help customers learn about precious metals in order to make informed decisions and diversify retirement assets. Customers have access to a vast, award-winning library of educational resources, including audio, video, digital, and print materials that provide details about the benefits of precious metals ownership. 

Pros

  • Get up to 10% instant match in silver or gold with a qualified account (no cap on purchase amount)
  • Highly rated by customers, with 7,300+ 5-star reviews
  • Trusted to place $3B+ in gold and silver for thousands of individuals
  • Highest industry buyback guarantee

Cons

  • Rarely sells precious metals other than gold or silver

Gold and other precious metal IRAs can carry risk. Consumers should be alert to claims that customers can make a lot of money in these or have little risk. As with any diversification portfolio, you can lose money, and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any purchase before agreeing to buy.


Goldco Services and Features

Goldco is a precious metals company that facilitates gold purchases and the transfer or rollover of an individual’s IRA, 401 (k), or other retirement savings to a Gold IRA. All IRA accounts require a custodian to manage account assets, and Goldco representatives assist with the related paperwork to ensure smooth processing. Customers also receive extensive assistance with the direct purchase of precious metals from a savings or cash account.

See our best gold IRA companies guide to learn more about precious metals IRAs and the top providers.

After assisting customers in completing their paperwork, Goldco provides IRA-approved gold coins or bar selections for customers to include in a precious metals IRA. A precious metals specialist facilitates the purchase of assets with the custodian and communicates with the secure storage facility.

Goldco works as a direct gold dealer for customers who wish to buy gold with cash. This is a different service from a precious metals IRA. 

Diversifying With Goldco

Diversifying with a precious metals IRA can be an attractive option for consumers who want to balance the volatility of bond and stock markets. Consider a precious metals IRA to hold a tangible asset in your portfolio.

The Taxpayer Relief Act of 1997 made exceptions to the IRS collectibles rule, allowing specific coins of a certain fineness and quality level for IRA purchases. Goldco understands what coins and bars are appropriate for a precious metals retirement account.

The customer service team has decades of experience with the entire IRA rollover process. You’ll receive assistance selecting IRA-approved custodial and storage options and precious metals.

Goldco received national recognition in 2025 by winning a Bronze Stevie® Award for “Fastest Growing Company of the Year,” highlighting its achievements in the gold industry.

The company has appeared nine times on the Inc. 5000 list of the fastest-growing private companies in the country.

The Los Angeles Business Journal has also named Goldco one of the fastest-growing private companies, ranking it #18 on the Inc. 5000 Pacific Regionals list for 2025.


Goldco IRA Costs

Goldco’s recommended minimum is $10,000 for IRA transfers and $5,000 for cash purchases. The custodian charges a flat annual fee rather than a percentage of assets. Goldco does not charge additional fees, such as an account setup fee.

Gold storage and custodian fees depend on the depository you choose to handle these services (required by the IRS). Average storage fees can range from $10 to $60 per month or as a percentage of assets, typically between 0.35% and 1% annually.

Cost/FeeGoldco Gold or Silver IRA
Minimum Purchase Required$10,000
Annual FeeDiscuss with a representative. Custodial annual fees may be reimbursed.
Storage FeesVaries by storage facility.
Custodian FeeVaries by custodian. Typically $75 to $300 annually, depending on segregated vs. non-segregated accounts.
Metals AvailableVariety of gold and silver coins that are IRA-eligible.
Goldco IRA Fees

Precious metals prices can fluctuate due to factors such as production and mining, central bank reserves instability, interest rates, and many other factors. You can find up-to-date gold and silver price charts in the IRA section of Goldco’s website.

How to Open a Goldco Precious Metals IRA

Customers can call Goldco directly or fill out an application provided to open a precious metals IRA. You’ll need to provide a Social Security number and other identifying information, as required by any account.

Goldco will mail or email you a comprehensive free gold IRA guide explaining appropriate precious metals purchases. After reviewing the options, you can ask further questions to help you decide which gold or silver coins suit your IRA.


Our Experience With Goldco

Representatives were quick to respond to our questions via the live chat feature. However, when we asked specific questions regarding Goldco fees and the details surrounding the buyback program, we were asked to call the representative, as every customer has specific goals when it comes to their precious metals interests.

Competitors may be more forthcoming about real-time pricing, annual fee amounts, and commissions. That said, we appreciate that Goldco makes the in-depth blog, eBooks, and educational videos available to all customers, which we feel would be very helpful for potential buyers starting their research on gold IRA companies. 

This, and its vast selection of gold and silver coins for new accounts, allows us to confidently recommend Goldco for first-time buyers unsure how to begin diversifying with precious metals.


Goldco Reviews and Complaints

Goldco has an A+ rating from the Better Business Bureau. Customer reviews on the BBB site give Goldco 4.8 out of 5 stars, with over 1,100 reviews. The few complaints filed have all been resolved thoughtfully by the company. Goldco has an AAA rating from the Business Consumer Alliance.

ConsumerAffairs readers give Goldco 4.8 out of 5 stars. Positive reviews indicate that Goldco is very responsive to questions, and many noted that the precious metals specialists were thorough and patient. Goldco also has 4.8 out of 5 stars on Trustpilot and Google reviews.


Goldco FAQs

How do I sell gold or silver held in a Goldco precious metals IRA?

Goldco offers a buyback program guaranteed at the highest price to customers who want to liquidate their accounts.

Can I store my precious metals at home?

Not for a gold IRA. IRS rules forbid keeping your IRA precious metals at home or in a standard safe-deposit box. The storage facility, such as Delaware Depository, must restrict access and store each customer’s precious metals purchased as part of their precious metals IRA. This ensures the metals you purchased are returned to you (or cashed in), meeting legal distribution requirements. Direct gold purchases can be stored at home, although other options might be safer and more secure.

Are the values of the precious metals I buy for my IRA guaranteed?

Like all diversification options, the future value of precious metals is not guaranteed. It rises or falls based on various market influences.

When can I take distributions from my Goldco gold IRA?

You or the beneficiary of your precious metals IRA can start taking penalty-free distributions from the existing retirement account at age 59 1/2.

How long does it take to roll over a Traditional IRA into a gold IRA?

IRA transfers typically take around two weeks to complete. However, each Goldco application is unique, and processing times vary by case.

Is Goldco legit?

Goldco is a legitimate company. It holds an A+ rating with the Better Business Bureau and a AAA rating from the Business Consumer Alliance, along with consistently high customer satisfaction reviews averaging 4.8 to 4.9 stars across platforms like ConsumerAffairs, Trustpilot, and Google. 

In addition, Goldco has a strong record of resolving complaints, industry recognition for customer service, and repeated inclusion in the Inc. 5000 list, all of which underscore its credibility and trustworthy standing in the precious metals industry.

What is the minimum purchase required for Goldco?

The minimum purchase required to open a gold IRA with Goldco is $10,000. However, if you do not meet that threshold or don’t want to open a gold IRA, Goldco is a precious metals dealer that does direct cash purchases of precious metals.


Conclusion

Goldco educates individuals interested in purchasing precious metals about the rules surrounding precious metals IRAs and IRS-approved diversification options. It has extensive experience in the precious metals market, including silver and gold IRAs. Customer feedback frequently mentions the level of customer service Goldco provides throughout the process of establishing a precious metals IRA.


341 Goldco Reviews

5 Stars

February 14 2024 4:13AM

We just completed our third purchase transaction with Goldco. Each encounter with their representative was very informative, courteous, and efficient. All the associates were knowledgeable and thorough. We would definitely recommend their staff and services to anyone considering a purchase of precious metals.

James K.
Hutchinson, KS
5 Stars

February 09 2024 6:50PM

My husband and I have really enjoyed working with Arthur **. He returns our calls in a timely manner, and he is very helpful when navigating the tedious process of rollovers. His communications are easily understood, and his upbeat greetings and his sincerity make working with him a pleasure. We would never hesitate to refer Arthur to my friends and family.

Elizabeth H.
Wichita, KS
5 Stars

February 09 2024 5:51AM

I have been with Goldco for several years. The ease of the transaction, the explanation of details, and the courtesy provided is exceptional. The quality of the service provided makes me feel confident in the company and of my decision to invest in precious metals.

Janet S.
Cordova, TN
5 Stars

February 08 2024 9:24PM

My Goldco Representative was very clear, helpful and accurate on all details on the my order. If I have anyone else interested in this type of investment, I will be sure to let them know how easy Goldco was to work with.

Cynthia C.
Greenwood, IN
4 Stars

February 07 2024 5:07AM

I’ve never dealt with precious metals before, and I’ve only recently connected with Goldco. Being new at this is not only nerve racking it’s also a bit scary, so that being said and the fact that I’m brand new to this, I have to say so far all the questions I had have been explained. The concerns have been eased and I hope as time goes on it will continue to be as smooth as it has been so far.

Conan W.
San Tan Valley, AZ
5 Stars

February 05 2024 6:38PM

Very professional and knowledgeable!!! Helped me through the process flawlessly. Will use again. Have used GoldCo before and will again. Even if you’re not sure what to do they will walk you through step by step so you can make an educated decision.

Michael K.
Elmwood, IL
5 Stars

January 31 2024 12:44AM

My experience with Goldco, was nothing short of excellent. Great communication, Service, and looking to have my investment grow. I would only recommend Goldco to all my friends, family, and anyone who is truly interested in diversify their retirement and investments.

Shant K.
Los Angeles, CA
4 Stars

January 24 2024 10:27PM

Great job. Everyone was easy to work with. Know nothing about investing in gold or silver. They answer all questions. From start to finish each department was knowledgeable about what they did. Thanks to all of the people that helped us along the journey.

Burton A.
Ft Myers, FL
5 Stars

January 18 2024 11:53AM

Goldco has been wonderful throughout the entire experience of the transition of moving my monies from a traditional IRA to an IRA with gold and silver coins. Goldco was very informative and patient with me in the knowledge of coins. I would highly recommend Goldco to all my family and friends.

Cynthia B.
Point Pleasant, NJ
5 Stars

January 17 2024 4:56PM

We have never had any experience with precious metal handling companies (it seems to be a mysterious process). Turned out to be a piece of cake!!! Goldco employees are the nicest, most helpful people we have ever dealt with. Should have done this years ago. Thanks for the experience.

Laszlo S.
Southern Pines, NC
3 Stars

January 16 2024 12:48AM

I was disappointed that I did not receive the 5% in silver coins as bonus for my purchase of $50,000 in gold as I had been led to believe before signing the contract. The silver coins in bonus I was now told only covered purchase of the limited vintage gold coins, not other gold coins. Thus, I received only 19 silver coins in bonus. I also feel the whole transaction, from initially signing the contract to placing the order, took too long, a total of more than 3 weeks.

Marianne G.
WASHINGTON, DC, DC
5 Stars

January 12 2024 3:13PM

Everyone I worked with was incredible! Talked me through the whole process. I felt very comfortable with all the information that I was given and the complete process for purchasing precious metals!!!! Thank you Goldco!!!

Gene M.
Ladson, SC
5 Stars

January 11 2024 8:32PM

Oscar from Goldco was great. Made the entire process easy and he explained every step in easy to understand language and answered all of my questions. I would recommend Goldco to anyone thinking about rolling over 401k or other retirement account to a precious metals IRA account.

Keith P.
Noblesville, IN
5 Stars

January 09 2024 10:10PM

Great experience. I would call it a “Turn Key” experience. From the original phone call to the breakdown of what precious metals to buy. Knowledgeable, friendly people. I will definitely recommend Goldco to my friends.

Douglas M.
Bothell, WA
5 Stars

January 05 2024 4:13PM

Goldco simply provided my wife and I outstanding customer service, timely execution & accuracy. In particular, Michael **, was the essence of professional courtesy and knowledge. He made our transactions easy & fast! Robert & Sharon B

Robert B.
NEWPORT, PA
5 Stars

January 04 2024 8:25PM

Goldco’s customer service is excellent! Each representative was friendly and took the time to explain things and answer my questions. I have confidence in my investment in precious metals with Goldco and will be investing more with Goldco this year.

Terri M.
Aliso Viejo, CA
5 Stars

December 30 2023 2:44AM

I’m not sure whether this is the forum to use names, but my team were genuinely interested in my vision. Unfortunately we experienced a close member of our families passing in the midst of the process. They were very courteous and respectful to our needs and requests for time. Once we were ready, every step was well explained and gentle guidance was offered to ensure their experience and my expectations would be equal at the moment the trade was conducted. I have been discussing this entire process with friends and family… tomorrow I have an appointment to guide a relative towards investing with GoldCo. Very pleased. Well done! Very excited for our future! aTs

Adrien S.
Anderson, SC
5 Stars

December 29 2023 11:21PM

They were professional, clearly outlined the services they provide along with when outside advice should be sought, answered all my questions fully, and provided names in advance for all points of contact for all interactions. I would recommend working with this company.

George T.
Jackson, MN
5 Stars

December 21 2023 8:33PM

Goldco was diligent in helping me get my IRA rolled over into precious metals to protect my investment. Once they received my funds the process was quick and easy. The staff at Goldco were personable and professional. I look forward to working with them in the future.

Janna O.
Elgin, TX
5 Stars

December 18 2023 7:27PM

I am more than pleased with Goldco. They are easy to reach. If they don’t have an immediate answer to a question I ask they will find it quickly. All of the various individuals that I’ve spoken with are professional and prompt with communication. I am so pleased to be a customer of Goldco. I wouldn’t hesitate to recommend them to anyone.

Samantha P.
Park Hill, OK
5 Stars

December 14 2023 5:26PM

Everybody at Goldco was very curious and professional. They made the transfer of the funds from my investment portfolio seamless and timely. I would definitely recommend Goldco to anyone thinking about expanding their investment portfolio to include gold and silver.

John D.
Bolton, MA
5 Stars

December 09 2023 10:41PM

I’m very pleased, For sure! Great experience. Great communication from start to finish! I would highly recommend this company! It was a fairly simple process. I’m very excited and looking forward to watching my money grow!

Tim B.
Springfield, OR
5 Stars

December 08 2023 7:27PM

Customer service is excellent. The hardest part was the prior financial institutions letting the money rollover but GoldCo customer representatives helped sped up the process and made sure things were done right. The best part for me was the free silver promotion which bottom line is free money in my pocket someday. Super easy and a seamless process!!

N F.
Inver Grove Heights, MN
5 Stars

November 23 2023 1:05AM

Michael ** is very helpful every time I call. He is professional as well as personable on the phone and responds quickly to return a call. I had to call him many times and he was patient, knowledgeable and kind every time I spoke with him

Susan K.
Cincinnati, OH
5 Stars

October 14 2023 2:23PM

I was amazed at the effort that the Goldco people performed in order for me to understand the process of purchasing gold or silver. They were very knowledgeable, very patient and explained carefully about the process. We truly learned a great deal about the process. Thank you Goldco for leading us through the process successfully!!

Bonnie C.
Tillamook, OR
5 Stars

October 13 2023 10:45PM

I needed a traditional IRA investment option which offered purchase of precious metals in Gold and Silver. I am nearly 60 years old and transferred about 20% from my 401-k to finance this transaction. My wife and I believe precious metals to provide a hedge against inflation and security versus a worldwide downturn. The service provided to me by representatives from Goldco was exceptional across the board. I commend especially Sal **, Deborah **, and David ** for their professionalism, skill and fine service. Curtis ** – Duluth, Minnesota.

Curtis K.
Duluth, MN
5 Stars

October 11 2023 9:48PM

I have purchased precious metals with Goldco several times over the past year. Each time I have spoken with the same person and it has been a truly wonderful experience. Metals have always shipped when stated, packed very well or I have been notified when they arrived at the destination. Always very pleased.

Donna E.
Ladson, SC
5 Stars

October 10 2023 2:59AM

This is a totally new endeavor for me as I purchased my precious metals. Everyone at GoldCo was helpful and knowledgeable. I felt comfortable asking questions as I learned about this process. It was made easy and they put me at ease. I highly recommend this company for all your precious metals.

Rebecca R.
Shasta Lake, CA
5 Stars

October 03 2023 10:56PM

It is great to have an alternative to the stock market when it comes to your IRAs. Establishing precious metal IRAs with the help of Goldco and Equity Trust was the solution for me! The folks at Goldco are hard-working, knowledgeable, efficient, and friendly. I can sleep at night knowing that my hard-earned retirement funds are not exposed to the fickle winds of the stock market.

David B.
Portland, OR
5 Stars

October 02 2023 7:21PM

This is my first experience purchasing precious metals and the professionals at Goldco made it so easy! My questions were answered in a professional manner and I know that I made a worthwhile investment for the future. I feel confident in recommending Goldco to friends and family.

MaryAnn C.
Grand Bay, AL
5 Stars

September 30 2023 11:49AM

Ryan **, was absolutely fantastic in helping my wife and I purchase both gold and silver. I appreciate that fact that he went above and beyond trying to help us and inform about precious metals. Thank you Ryan for everything that you have done, we really appreciate you so much! Jay

James W.
Roseville, SELECT A STATE
5 Stars

September 28 2023 2:19AM

Very impressed with the high quality customer service and professionalism I have received from Goldco. I highly recommend using Goldco as an alternative to the Stock Market for retirement needs. I have total faith and trust with Josh Leslie (my agent) and Goldco.

Mark M.
Upland, CA
4 Stars

September 27 2023 8:13PM

After I received my first order I rated Goldco as excellent. Then I received some coins that I did not order. Since I could afford them I went ahead and purchased them. Then I received another set of coins that I had not ordered. When I contacted Goldco about these coins and said once again I would purchase them. I was told that they were what I had ordered and they were paid for and they were mine.

I figured someone had made a mistake of some kind and they would eventually find their error like the last time and call me. So I put the coins in a safe place and waited to see what would happen. 10 days went by and so I contacted a service representative and explained in great detail what had happened. A couple hours later I get a call from Goldco and I am told the coins were shipped to me by mistake and they would sell them to me at the same price as my first and second purchases. I was also told if I had just kept the coins no one would have ever found out so they thanked me for being honest and pursuing the truth rather than keeping the coins which are worth 10K.

Then I get a call from their confirmation team about my purchase. The guys spiel sounds like they are going to send me another order of coins. I explain to him I already have the coins and have paid for them and do not send me anymore. He didn’t know what to say or do but eventually figured it out and said there would not be another order sent out. I’m waiting to see if that is true.

Kerry C.
Westfield, IN
5 Stars

September 27 2023 6:12PM

I recently worked with this team to open a precious metals IRA. The whole process was remarkably simple and effortless, and the team members were knowledgeable and helpful. I plan to turn to them again for my next metals purchase.

Niels M.
GRAND HAVEN, MI
5 Stars

September 27 2023 5:03PM

I am excited to have added precious metals to my portfolio. Gold and silver have been something I have wanted to purchase for quite some time. The reviews and references for Goldco are excellent. I am glad that I decided to work with them to make this happen. Goldco made that process simple.

Lisa A.
Port Chester, NY, NY
5 Stars

September 26 2023 1:32AM

Excellent service good attitudes, helpful and efficient performance. Accurate calculations and and and overall fine purchase. The two who helped us were patient with our questions and took the time to find out the answers to questions that they did not know the answers to and stayed on after the session to give us the results of their research.

John R.
Oklahoma City, OK
5 Stars

September 25 2023 9:33PM

First time investing in precious metals. Josh was very helpful in explaining the process of rolling two 401k’s from previous employers into gold and silver. He was full of information and made the experience very easy.

Mitchell S.
Harrison, TN
5 Stars

September 13 2023 7:35PM

The representative was excellent to deal with. He took time to explain the precious metals investing options to me. He was very responsive and returned my calls promptly. The IRA department was also quick to follow-up on the paperwork. It was a very good experience.

Terry Z.
Kingsville, MD
5 Stars

September 12 2023 10:07PM

All were very professional and courteous especially Oscar **. We are very pleased with our investment. Oscar was very detailed in his explanation of options and did not pressure or influence our decisions. He is a Great Asset to your company.

Donald T.
Versailles, KY
5 Stars

September 09 2023 8:01PM

Goldco was extremely helpful transferring my 401k to a precious metals account. Joshua was very thorough explaining my options, he helped me make the best decision for me. Awesome company to deal with, I will definitely recommend Golco to friends and family. Sincerely, Carl **

Carl V.
Clayton, NC
5 Stars

September 07 2023 11:16PM

Goldco is a reputable company dealing with precious medals. The staff is friendly and very knowledgeable. They will guide you through the process of buying whatever precious metals you are interested in. I would recommend them

James G.
Rockford, AL
5 Stars

August 30 2023 11:26PM

My representative was very helpful. He communicated with me via text and email during the entire process. The process was not complicated at all and I am glad I did this. It is something I have been wanting to do for a long time. Thankfully the process was not complicated or lengthy.

L.M G.
Upland, CA
5 Stars

August 30 2023 9:53PM

The entire experience from the initial call all the way up to the purchasing of the precious metals has been smooth and very well explained. I would definitely recommend GoldCo to anyone who is looking to invest into precious metals.

John L.
Loveland, CO
5 Stars

August 30 2023 12:46PM

From my initial contact through purchase, everyone has been fantastic to deal with. Knowledgeable and willing to educate me in a way that made me completely comfortable with the decisions I had to make. Can’t say enough good things about these folks. I’ve already begun spreading the word to family and friends.

Dennis L.
BOWIE, MD
5 Stars

August 29 2023 8:54PM

Completely satisfied with the quality and professionalism I’ve received throughout the process. Highly Recommended. Every individual dealt with treated me with respect and spent all the time I needed to have all my questions answered completely.

James H.
Toney, AL
5 Stars

August 25 2023 8:45PM

My husband and I were looking for somewhere to move our IRA that was more stable than where we previously had invested. With the help of Frank P. at Goldco, we feel much better.

He explained the process, answered all of our questions, even if we had already asked and answered he explained everything patiently and professionally. I would highly recommend Goldco to friends and family looking to change their investments.

Lisa G.
Florence, OR
5 Stars

August 24 2023 10:23PM

Goldco is great!! They make sure you have the information necessary to make an informed decision. They are very personable and do all they can to make the transaction go smoothly.

They work with your schedule and never make you feel rushed. I can’t say enough positive things about them. I have recommended them to my friends and family.

Belinda C.
Augusta, GA
5 Stars

August 23 2023 9:00PM

My working relationship with Arthur and others that I have had contact with at Goldco has been exceptional and has surpassed my expectations thus far.

They have explained the information quite thoroughly in a very courteous and professional manner and have been very educational and patient in providing me with the best service possible which has reinforced my decision positively in making a very different course in investing my current long term assets in the future. Thank you GOLDCO!

Patrick M.
Phoenix, AZ
5 Stars

August 23 2023 5:10PM

Excellent customer service and very knowledgeable of their products and pricing. Oscar answered all of my questions and was very thoughtful on his responses. I appreciate the professionalism of securing my gold and silver purchase for retirement.

Mark W.
RINCON, GA
5 Stars

August 15 2023 11:18PM

The company was recommended to us from friends. Representatives spent time answering many questions that I had and they were patient in doing so. They called when they said they would and sent the appropriate paperwork on time as well.

Larry S.
Marcellus, MI