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Goldco Review

4.8 Overall Rating

4.5 Stars
5 Stars
4.8 Stars
4.8 Stars

Bottom Line

Goldco is a precious metals dealer, helping customers convert their current IRA & 401K retirement accounts into Precious Metal IRAs and the delivery of gold & silver to customers (direct to their home) as a method to protect assets in a cash position.

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About Goldco

Goldco helps customers protect their retirement savings with gold and silver. You can roll over your IRA or 401(k) into a Precious Metals IRA, or have physical gold and silver shipped straight to your home.

Goldco is a leading, award-winning gold and silver provider founded over a decade ago. The company has endorsements by celebrities like Chuck Norris and Sean Hannity, and facilitates the rolling over of funds from an existing 401(k), 403(b), 457, pension, or Thrift Savings Plan (TSP) account to a self-directed IRA. Goldco can also do Roth IRA transfers or conversions. The company also facilitates direct purchases of gold and silver, which can be shipped to any location in the US.

Goldco aims to help customers learn about precious metals in order to make informed decisions and diversify retirement assets. Customers have access to a vast, award-winning library of educational resources, including audio, video, digital, and print materials that provide details about the benefits of precious metals ownership. 

Pros

  • Get up to 10% instant match in silver or gold with a qualified account (no cap on purchase amount)
  • Highly rated by customers, with 7,300+ 5-star reviews
  • Trusted to place $3B+ in gold and silver for thousands of individuals
  • Highest industry buyback guarantee

Cons

  • Rarely sells precious metals other than gold or silver

Gold and other precious metal IRAs can carry risk. Consumers should be alert to claims that customers can make a lot of money in these or have little risk. As with any diversification portfolio, you can lose money, and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any purchase before agreeing to buy.


Goldco Services and Features

Goldco is a precious metals company that facilitates gold purchases and the transfer or rollover of an individual’s IRA, 401 (k), or other retirement savings to a Gold IRA. All IRA accounts require a custodian to manage account assets, and Goldco representatives assist with the related paperwork to ensure smooth processing. Customers also receive extensive assistance with the direct purchase of precious metals from a savings or cash account.

See our best gold IRA companies guide to learn more about precious metals IRAs and the top providers.

After assisting customers in completing their paperwork, Goldco provides IRA-approved gold coins or bar selections for customers to include in a precious metals IRA. A precious metals specialist facilitates the purchase of assets with the custodian and communicates with the secure storage facility.

Goldco works as a direct gold dealer for customers who wish to buy gold with cash. This is a different service from a precious metals IRA. 

Diversifying With Goldco

Diversifying with a precious metals IRA can be an attractive option for consumers who want to balance the volatility of bond and stock markets. Consider a precious metals IRA to hold a tangible asset in your portfolio.

The Taxpayer Relief Act of 1997 made exceptions to the IRS collectibles rule, allowing specific coins of a certain fineness and quality level for IRA purchases. Goldco understands what coins and bars are appropriate for a precious metals retirement account.

The customer service team has decades of experience with the entire IRA rollover process. You’ll receive assistance selecting IRA-approved custodial and storage options and precious metals.

Goldco received national recognition in 2025 by winning a Bronze Stevie® Award for “Fastest Growing Company of the Year,” highlighting its achievements in the gold industry.

The company has appeared nine times on the Inc. 5000 list of the fastest-growing private companies in the country.

The Los Angeles Business Journal has also named Goldco one of the fastest-growing private companies, ranking it #18 on the Inc. 5000 Pacific Regionals list for 2025.


Goldco IRA Costs

Goldco’s recommended minimum is $10,000 for IRA transfers and $5,000 for cash purchases. The custodian charges a flat annual fee rather than a percentage of assets. Goldco does not charge additional fees, such as an account setup fee.

Gold storage and custodian fees depend on the depository you choose to handle these services (required by the IRS). Average storage fees can range from $10 to $60 per month or as a percentage of assets, typically between 0.35% and 1% annually.

Cost/FeeGoldco Gold or Silver IRA
Minimum Purchase Required$10,000
Annual FeeDiscuss with a representative. Custodial annual fees may be reimbursed.
Storage FeesVaries by storage facility.
Custodian FeeVaries by custodian. Typically $75 to $300 annually, depending on segregated vs. non-segregated accounts.
Metals AvailableVariety of gold and silver coins that are IRA-eligible.
Goldco IRA Fees

Precious metals prices can fluctuate due to factors such as production and mining, central bank reserves instability, interest rates, and many other factors. You can find up-to-date gold and silver price charts in the IRA section of Goldco’s website.

How to Open a Goldco Precious Metals IRA

Customers can call Goldco directly or fill out an application provided to open a precious metals IRA. You’ll need to provide a Social Security number and other identifying information, as required by any account.

Goldco will mail or email you a comprehensive free gold IRA guide explaining appropriate precious metals purchases. After reviewing the options, you can ask further questions to help you decide which gold or silver coins suit your IRA.


Our Experience With Goldco

Representatives were quick to respond to our questions via the live chat feature. However, when we asked specific questions regarding Goldco fees and the details surrounding the buyback program, we were asked to call the representative, as every customer has specific goals when it comes to their precious metals interests.

Competitors may be more forthcoming about real-time pricing, annual fee amounts, and commissions. That said, we appreciate that Goldco makes the in-depth blog, eBooks, and educational videos available to all customers, which we feel would be very helpful for potential buyers starting their research on gold IRA companies. 

This, and its vast selection of gold and silver coins for new accounts, allows us to confidently recommend Goldco for first-time buyers unsure how to begin diversifying with precious metals.


Goldco Reviews and Complaints

Goldco has an A+ rating from the Better Business Bureau. Customer reviews on the BBB site give Goldco 4.8 out of 5 stars, with over 1,100 reviews. The few complaints filed have all been resolved thoughtfully by the company. Goldco has an AAA rating from the Business Consumer Alliance.

ConsumerAffairs readers give Goldco 4.8 out of 5 stars. Positive reviews indicate that Goldco is very responsive to questions, and many noted that the precious metals specialists were thorough and patient. Goldco also has 4.8 out of 5 stars on Trustpilot and Google reviews.


Goldco FAQs

How do I sell gold or silver held in a Goldco precious metals IRA?

Goldco offers a buyback program guaranteed at the highest price to customers who want to liquidate their accounts.

Can I store my precious metals at home?

Not for a gold IRA. IRS rules forbid keeping your IRA precious metals at home or in a standard safe-deposit box. The storage facility, such as Delaware Depository, must restrict access and store each customer’s precious metals purchased as part of their precious metals IRA. This ensures the metals you purchased are returned to you (or cashed in), meeting legal distribution requirements. Direct gold purchases can be stored at home, although other options might be safer and more secure.

Are the values of the precious metals I buy for my IRA guaranteed?

Like all diversification options, the future value of precious metals is not guaranteed. It rises or falls based on various market influences.

When can I take distributions from my Goldco gold IRA?

You or the beneficiary of your precious metals IRA can start taking penalty-free distributions from the existing retirement account at age 59 1/2.

How long does it take to roll over a Traditional IRA into a gold IRA?

IRA transfers typically take around two weeks to complete. However, each Goldco application is unique, and processing times vary by case.

Is Goldco legit?

Goldco is a legitimate company. It holds an A+ rating with the Better Business Bureau and a AAA rating from the Business Consumer Alliance, along with consistently high customer satisfaction reviews averaging 4.8 to 4.9 stars across platforms like ConsumerAffairs, Trustpilot, and Google. 

In addition, Goldco has a strong record of resolving complaints, industry recognition for customer service, and repeated inclusion in the Inc. 5000 list, all of which underscore its credibility and trustworthy standing in the precious metals industry.

What is the minimum purchase required for Goldco?

The minimum purchase required to open a gold IRA with Goldco is $10,000. However, if you do not meet that threshold or don’t want to open a gold IRA, Goldco is a precious metals dealer that does direct cash purchases of precious metals.


Conclusion

Goldco educates individuals interested in purchasing precious metals about the rules surrounding precious metals IRAs and IRS-approved diversification options. It has extensive experience in the precious metals market, including silver and gold IRAs. Customer feedback frequently mentions the level of customer service Goldco provides throughout the process of establishing a precious metals IRA.


341 Goldco Reviews

Featured Review

5 Stars

December 17 2021 9:19PM

The people at Goldco are not only knowledgeable, they are also very personable. I had a family emergency and everyone from John **, Senior Account Director to all the other people working for Goldco were very caring and most helpful in helping me get cash from my IRA to deal with a near tragedy with a family member.

Every time I communicated with John he lifted my spirits and always told me I was in his prayers and to have faith that everything would be fine as God was watching over my family member and me. I would have never thought a precious metals IRA management company would have so many caring people trying to handle my needs.

If you want to convert your regular IRA to to precious metals call Goldco and you will will be amazed caring attitude as well as their knowledge. I want to say one thing to all the people I worked with. God Bless you all! You restored my faith in mankind! Danny **.

Danny S.
San Antonio, TX
5 Stars

March 31 2026 9:01PM

Every experience with my rep, Lou, at GoldCo is enjoyable, easy, quick, and most importantly leaves me with peace of mind regarding my assets! My transactions are always completed within 24 hr and my metals arrive safely & quickly.

Traci M.
Kings Mtn, NC
5 Stars

March 24 2026 2:36PM

Edward was very patient with us and was able to answer all our questions and concerns! Highly recommend Goldco! We were nervous at first about where to put some of our retirement funds and the process was very streamlined for us. We will recommend Goldco to our friends for sure.

Timothy B.
San Luis, AZ
2 Stars

March 20 2026 11:02PM

I asked for an email invoice to be sent to me the same day I made the purchase. The account executive, the woman who processed the order and another person who I called, all said I would receive it. The latter person said that I would receive it by 6 PM my time. I received nothing but an email to review my experience. If you want my trust, you have to keep your word.

Kent K.
Lake Zurich, IL
5 Stars

March 20 2026 10:49PM

Customer service has always been great to deal with. They have always been patient and thoughtful, no pressure. The transaction went smoothly and better than expected. This is why Goldco is a premier company to deal with.

BARRY K.
YORK, PA
5 Stars

March 17 2026 6:01PM

David ** and his staff at Gold Co were very helpful, friendly and patient in helping me transfer my 401 k to an IRA account. Very good at answering questions and concerns I had. Am thankful I contacted after listening to Pastor Dave at His Glory. His recommendation is why I called.

Ruth B.
Victor, IA
5 Stars

March 14 2026 6:02PM

Referred by a friend who had an excellent experience with Goldco and Monee, in particular. I had been needing to make a decision re: IRA cash for at least two years. I had a great experience with Goldco, as well, and appreciated the follow up I received from Monee and Ralph. Thank you for making it an easy transaction.

Vivienne B.
Taylors, SC
1 Star

March 12 2026 2:15AM

BEWARE – High Premiums and Misleading Sales Practices On 5/13/22, I rolled over my 401k into a self-directed IRA valued at approximately $66,000. During the sales process, we were encouraged to purchase specialty and fractional coins rather than standard bullion. We were told these coins were “special,” selling quickly, and would resell for 2–3 times the spot price of gold. After reviewing the account and requesting a buyback from GoldCo, we discovered that the premiums charged at purchase were extremely high (approximately 82% to 219% above metal value) and the buyback premiums offered were much lower (29% to 62%). This discrepancy has eliminated nearly all of the gains from a period when gold increased ~193% and silver ~318%. By comparison, if the $66,000 had been invested in standard bullion products at fair market premiums, the account would now be worth approximately $216,000.

When requesting a buyback, Goldco offered approximately $154,307 for coins originally purchased for $66,000. Based on the premiums they quoted on February 11, 2026, the replacement cost would be about $263,526, a difference of roughly $109,000 (41%). We requested that Goldco repurchase the assets for $215,548, which still reflects a loss of about $24,025 relative to the purchase premiums. Following the February 11, 2026 call, we contacted other reputable dealers, including: APMEX JM Bullion SD Bullion All recommended standard bullion products (Gold Eagles, Gold Buffalos, Silver Eagles, silver bars) at typical premiums of 3–7% for gold and 5–15% for silver.

None recommended the specialty coins originally sold to us, including fractional Britannia Year of the Dog coins, Saltwater Crocodiles, or Military Guineas. Many were unfamiliar with these coins entirely. During the February 2026 call, the same high-premium coins were promoted again for my wife’s IRA. The combination of high premiums at purchase, lower buyback premiums, repeated sales of specialty coins, and independent dealer comparisons demonstrates a pattern of pricing that significantly impacts investor returns.

Mark S.
Wisconsin Rapids, WI
5 Stars

March 09 2026 11:00PM

I recently transferred a portion of my IRA into GoldCo and had a very positive experience. The entire process was much easier than I expected. The team walked me through each step, explained how the transfer works, and answered all of my questions clearly. I will recommend GoldCo to my family and friends.

Joyce R.
Post Falls, ID
1 Star

March 08 2026 8:50PM

I have been the victim of a scam by Goldco!! After rolling over my IRA in 2021 and a further purchase in 2022, I am now – after consulting my Accountant, finding that the Premiums I was charged by Goldco were excessive (84% on gold and 152+% on silver)! The industry norm, I am finding is 3-7% on gold and 10-20% on silver! What a soaking!!

Then to top it all off, when requesting a buyback, I am charged a spread of 39%!!!!! Whaaaaat!?!?! The normal spread is 3-7%!!! Now upon requesting a review by Goldco and an adjustment based on industry norms, I have been fully ignored by ALL parties from the President down to Customer Service!

Please note – do your research!!!!! It is almost impossible to get ANY emails or phone numbers of anyone who’s works here once you discover a problem. I have been over a month trying all manner of contact and get no one – typical scam behavior!

Don’t fall for the smooth talking and telling YOU what to buy and at what price when you want to do business – they are literally “Banking” on your lack of knowledge and will only be steering you to line their own pockets!!!!

Roxanne S.
Loomis, WA